Hotel terbaik di Tromsdalen

The location is great for visiting Tromso. We walked to the Cathedral and to the city easily. We stayed in their explore cabin for one night and one night on a pitch in turf. The receptionist told us that when we checked out at 1pm we could go to cabin because nobody was there the night before. We said how kind. When we went in at 1:30 the next day,Maya was about to give us the keys and Victoria interrupted in Norwegian and said that the cabin was being cleaned. We know nobody stayed in any of the cabins the night before because we had to walk to see if our campervan would fit in parking space. She then lied again and said the windows were being cleaned. Which was another lie. We understand that check-in was 3pm to the cabin. For some reason she didn’t want to let us check in earlier. Customer service is if you can accommodate why wouldn’t you? Her co-workers said we could and they even looked dumbfounded when she interrupted them. (We never asked to check-I’m early) On Taco Night” we saw Victoria. She was off shift at 6:35pm on Friday, she deliberately went in front of other guests and ate all the meat,ect. piling on so much food on her plate eating everything and the rest of us in line got nothing. We asked the cook if she was going to make more she said she wasn’t making more. It was an all you can eat buffet until 8pm. The male receptionist asked the quests if they wanted a refund. We got our money back and left. Overall the place is great to visit Tromso and the staff was great except for Victoria. I’m not sure if she was having a rough day,but she needs a refresher in Customer Service. We Came back the next morning and the chef with pink hair was amazing and the breakfast was great!

I cannot say enough good things about this place. We were in Tromsø for over a week, and this was the perfect home base for us. The rooms are clean, neatly appointed, and exactly what you want. The lighting is really well done, very important during the polar night. The beds are incredibly comfortable. I am still dreaming about the water pressure in the shower. We were able to do laundry, which was great since our luggage was delayed. We had a six year old, so being able to cook our own meals with the kitchen allowed us to easily feed her and saved us money. It's also helpful because with jet lag, you may be hungry at 4am. There is a coffee machine in the lobby accessible 24/7, which was great. The heating is well-done, and the windows open for fresh air. We found that the photos we saw online are very representative of what we found when we arrived in terms of the rooms, etc, except that it was actually a little cozier (the lighting is nice and warm white). The wifi was consistent and strong. There are TV's, which you can sign into your streaming apps on. One flag is that you should sign off your accounts before you leave. The staff is amazing. The front desk people were all very helpful when we were trying to get taxis or had questions. And they didn't mind our kid coming down to steal cookies from the lobby. The cleaning staff is wonderful. The rooms are very clean and they were really nice and responsive when we needed to get rid of garbage or restock something. The gym is huge and way nicer than expected. Also great in the arctic. We chose this place over a more traditional hotel because of all of the amenities, and we were not disappointed. This is not located in the city center, but it's a short walk to there (about 10 minutes or so depending on weather). There is a supermarket a few minutes away, which is very convenient. The location is very good, and it is also kind of up on a hill, with nice views.

While Enter St Elizabeth Suites was away from downtown, it was a comfortable 10-15min walk with a supermarket just 5mins away. We chose the hotel for its location which is situated on a hill with nice view of the harbour and the self-service laundry which most of the other hotels in Tromso did not have. As it was recently refurbished, all corners of the hotel was clean and new. We stayed jn the One Bedroom suite with seaview for 3 nights. Bedroom was very small, with the queen bed taking up most of the walking space and there was just a wall shelf with coat rack. However, this didn’t bother us. The sofa in the living room doubles as a sofa bed which comfortably sleeps 2 teens. Kitchen was compact but well equipped with oven and dishwasher. For those who need the room to be cleaned will need to place the card outside the door the night before. Although we did not request for housekeeping service during our short stay there, the housekeeping team dropped by anyway (on day 2) to check if we needed to replenish any items. Breakfast was included. Small selection but sufficient for us. Breakfast is served on the top floor restaurant on 5th floor with nice views of the harbour. The self service laundry room is located on the 2nd floor at the other wing near the restaurant. As there was only 1 washer and 1 dryer, you’ll need to wait if someone was ahead of you. Overall a very comfortable stay and we will stay here again if we return to Tromso!

一行三人在這酒店住了5天4晚的家庭房,入住時訂單出現了小狀況,多謝Trip.com的即時客服及售後安排,令此次行程特別完美! 在住宿期間亦特別鳴謝Clarion the Edge Tromso 大堂客服Obah耐心及詳盡解答我們的多項旅遊行程及車務查詢。Obah 和 Johannes 兩人為我們提供了非常好及專業的服務態度,當我們遇到問題時立刻幫忙,還親力親為跟我們上房協助打開sofa bed及修復保險箱的房務工作。酒店房明亮清潔,每天打掃,也會換毛巾服務非常好,每天早餐豐富,酒店晚餐都很好吃,Andres服務都很周到！五星推薦！

Easy check in at Hotel Viking. We were helped with our bags to our apartment. We did not yet have our snow boots on and had to trudge through a snowy alley. The apartment itself was adequate. Clean but tired (see photos) washer but no dryer (difficult to air dry in cold weather). No dishwasher. Bathroom small but again clean. There was a soap dispenser in the shower but no obvious shampoo (maybe soap was to be used for both?) Would have been nice to have a welcome coffee/ tea package. There was coffee and tea always available at the Viking hotel next door (which is the hotel where you check in) Beds were very comfortable. If you want to use the gym it is several blocks away. No sauna. The staff at hotel (Gustav) was very helpful when we could not get a taxi. He called and when they said none was available he walked us several blocks to the bus and helped us get the app. He even helped with bags. Very much appreciated.

The hotel just a few minutes walk to the city center. But very closed to Polaria bus station that I could walk easily with my suitcase. The staff was very helpful even there was a mistake about my check-in information but I did not have to wait too long for that. The room was clean and warm enough.

Easy to locate and walking distance from bus stop and supermarket. Got to do self check in on ipad and mine keep having error. The hotel guy at counter helped me with check in and want to charge me for the hotel room which I had already paid via Trip app. Pls be careful if you're doing manual check in with the hotel staff. Decent size for 2pax but opening 2 luggages was quite an issue because of limited floor space.

The breakfast was great, there was absolutely nothing missing and left nothing to be desired. The location right in the city center was also perfect. The bathroom was good, especially the shower was great! The lobby and breakfast room are attractively furnished. We had booked a family room (up to 4 people) for 3 adults. The room was much, much too small for this! There was only one space for suitcases and no storage for packing and unpacking. As the suitcases were very dirty due to the winter weather, it was out of the question to put them on the bed. There were no closets, shelves or anything like that, just a coat rack. There were not enough hooks in the bathroom. There was also no safe. It would be nice if there was a shoe shine machine in the house, absolutely essential in muddy weather. Also, the carpeting in the hallways is very run down.

Great location in the middle of the town - but hotel - our room at least (room no. 303) - was overdue for a refurbishing - small, dark and uninviting , especially the bathroom - fiber duvet and pillow of poor quality. Cleanliness in the room was as good as can be expected for a run down room - but the public areas could definitely use a good clean down - not up to the standard that we have experienced in other Scandic Hotels. The hotel was fully booked, so change of rooms was not possible. The staff came across as inexperienced and the hotel felt understaffed. Good breakfast as usual - but crowded and insufficient seating. All in all this stay was a disappointment - and not close to being money’s worth. If we hadn’t prepaid our stay - we would have looked for a different place to stay.

Una experiencia maravillosa, el hotel está situado en el centro, a 1 min de las salidas de las excursiones y rodeado de tiendas y restaurantes. La parada del autobús del aeropuerto está en la puerta del hotel. Todos los días limpian la habitación, hacen la cama y nos dejan toallas limpias. En la habitación tenemos un hervidor de agua, con vasos, té, azúcar..... Todo lo necesario para que te puedas preparar un té o café soluble sin salir de la habitación. En el baño hay secador de pelo y gel para la ducha. El desayuno es tipo buffet, muy variado y por las tardes ofrecen gofres y té gratis para merendar. Sin dudarlo volveremos a reservar este hotel.