Hotel berhampiran ALDI, Tulsa

We stay here often, we have family that we come to visit about every month or two and we rent 2-3 rooms. Always the family and kid suites when available, I recommend these room types if you are traveling with kids and need a spacious room. We always stay here so I'm posting from TripAdvisor instead of my IHG member app as I normally do to protect my identity. I don't want any animosity for future stays, I love the cleanliness of the hotel rooms and the breakfast is always good and most of the staff is wonderful! I NEVER thought I would ever consider staying somewhere else but with the recent change in management the atmosphere has changed as well. The new manager (Linda?) has come off as aggressive, not to myself but to the people that checked in ahead of us and then I overheard a conversation between her and Am”ie” while I waited at the counter for a good couple of minutes before either of them noticed me. Their ”private” conversation wasn't very kind, as I listened it seemed they were mocking a guest. I can also tell the difference in the employees that have been there for a while. They are always welcoming and professional, very friendly and eager to make our stay perfect. But when I would bring up Magda or Drake (I have known them both for years) the mood changes and they just don't seem as happy as before. It's actually really sad to see. I am giving 1 star only even though this hotel is worth 5 but I really had an issue with my last 2 stays and this is what the lack of stars is based on. Amie ”with an IE” Amie ”with an IE”. Am”ie” is really nice, to nice! She is very flirty with men and based on some of the reviews on the hotels website I think that's how she gets them. Her name has uncommon spelling, if it wasn't for her constantly telling my husband as we walked past the frontdesk that her name is spelled A-M-I-E I would have automatically spelled it ”Amy”. Every chance she had she would directly flirt with him. It made me very uncomfortable. We tried to avoid using the front doors as much as possible but of course the side door only worked when it felt like it. I thought I was being to sensitive until some family members came back to visit after dinner and witnessed the interaction between ”Amie IE” while her coworker fixed our keys and he later joked in the elevator that she was fishing for attention. Don't get me wrong Amie seems nice but I feel like she is only interested in getting good reviews by asking and reminding of the spelling of her name and all her reviews are from men just back up my assumptions. There was also a person complaining at checkout on Sunday that somebody had gone into their room the evening before on saturday AFTER they checked in and left a greeting card. They said they had personal items laid out in the room (it sounded like they were here for a romantic evening) and didn't expect or give permission for anybody to enter their room. They were creeped out and had said they wanted to cancel their stay but couldn

離機場挺近，挺方便的。

If you are like me, you have a fondness for the Holiday Inn Express brand due to their bright and white themes and customer conveniences. This location is neither. The colors are old, mustards, and dark browns, with plenty of rust on bathroom fixtures, scratches on furniture, and a microwave oven straight from the 70’s. Conveniences are gone as it would appear the owners are doing anything and everything in their power to save a dime: equipment in the workout center is out of order and the water cooler is missing the water. Towels in the pool area are non-existent, available only by checking in at the front desk. The small bottle of body lotion in the room was only half full - (leftover from a previous guest?) and the microwave left food stone cold. Breakfast was drab and though the advertised time was until 9:00 AM, the worker was closing the area down at 8:58 and exiting the area at 9:02. Clearly zero interest in hospitality. You should also know that the third & fourth floors are both being renovated, so neither of these floors are available. This construction makes for a dismal view out the room window. I did learn one thing though. I chose this location after studying Trip Adviser and seeing twenty straight 5 star reviews. After looking at the reviews again, I noticed the majority of these reviewers only made one contribution to Trip Adviser, and that was to praise this hotel. I leave you to form your own opinion with this information.

The hotel manager William deserves a warm shout out. He went above and beyond to address my concerns. He did an excellent job and was extremely thorough. He not only took care of things for me after I spoke with him about my state and my issue, but also addressed the problem with all the employees, which isn't always the case. I also want to give a shout out to Tamika - the manager of the restaurant, who stepped in to take care of my meal. The waiter was having a hard time getting things done on time and I ended up waiting for while but Tamika jumped right in and definitely saved the day, She’s so gentle but don’t let the gentleness fool you. she’s very very strong but in a very kind way… super professional! I just love this hotel everybody else was super nice to including Whitney in front desk.

It was a great stay the only problem was the terrible storm that hit the area on Saturday night 90 mph winds knocked out the power for 25 minutes. The food was good.