Hotel Turlock dengan Spa

6:30AM pressure washing my 3rd floor window? Before I start, I'm very easy to please as a customer. I don't complain, don't get mad but this needs to be shared for those who like businesses to be held accountable for horrific service. I checked in and told the staff I was going to be in a very late meeting and asked them for a quiet room with a late check out, as sleep was a priority 4 hours later I was awakened by a crane shuffling equipment outside my window. I turned up the television to try to ignore it. A few minutes later, a pressure washer was pounding on the window next to mine.... 3 floors up. 20 minutes later it started on my windows. When I brought this to the attention of the front desk... They said ” They should have told you last night” I politely asked for a manager and the lady overseeing this conversation spoke up saying ”Bad timing I guess.” I was given a toll free phone number to call to voice my concerns... After being on hold for over 35 minutes I returned to the lobby and was given another managers email, because they don't give her phone number out to anyone... To which I got no reply from... This hotel is clean and in good shape but the management and customer relations is what someone would expect from a roadside motel... Not a hotel of this caliber. Although the original person who checked me in, was kind and helpful... the rest were unprofessional and seemed like they were all in on some cruel joke. It's been over a week now... With no call back, and no email reply. I would not only NOT recommend this hotel.... I would avoid it.

I think this place is great for the price. There's cheaper & same price places but those are too ”ghetto” for me. If you're a light sleeper then request to stay in the front of the building cuz you can hear the freeway, staying in a room on the backside. Most rooms have walk-in closets so your baggage doesn't make the room look more cramped. The hot tub, jacuzzi and 2 king larger rooms are definitely worth the extra money. I've never had a problem with the bigger rooms. Once, I got put in a very small room that I didn't reserve and they corrected the problem right away. I didn't get stuck with that, so it was cool. The other guests vary. A couple of times, fights outside have happened but it was a weekend & I'm sure they were partying too hard. I'm not blaming the hotel for others behavior. It doesn't happen frequently.