Hotel berhampiran Walmart Supercenter, Tuscaloosa

The best hotel to stay if you’re attending a graduation or business in Tuscaloosa, Ala.

호텔이 지어진지 얼마 안되서 시설도 깨끗하고 룸 컨디션도 너무 좋았어요. 리셉션 데스크에 있는 직원들도 너무 친절했고 조식도 잉글리쉬머핀, 쥬스 커피 베이글 식빵 요거트 과일 등등 다양하고 간단하게 아침먹고 나갈 수 있어서 좋았어요.

Room was clean and hotel was quiet, but 2 major issues. 1. We arrived a little early. I asked about early check in and was told $20 per hour. I can understand this if housekeepers are still working or if guests were checking in or out, but there were 2 cars in parking lot - one of which was front desk person. We just went shopping for that one hour rather than pay this. 2. Though I requested a non-smoking room, was charged $50 to ensure I didn’t smoke in the room. I asked if guests in smoking rooms had to pay a deposit - blank look. Was told I would get deposit refunded in 5 days after checkout, but had to call 3 times. This gouging for every extra dollar is ridiculous and I will not stay at this chain again.

We were traveling to visit our daughters family and made a quick overnight stop here, The rate was great and like to stay at Marriott (my sister work for corporate for a long time). The hotel was clean and the staff was great! But my one complaint and the reason for the 3 star was the bed was awful. I have never been in a Marriot hotel where the bed was so uncomfortable I actually went to the sofa for a while in the middle of the night. i used to love a Marriot bed but now I am not sure where I stand. We left too early for breakfast but the coffee was great!

My husband and I and our son had an okay stay. Quite safe . The only thing we weren't happy about is paying full price 131 00 no notice when booking that they are remodeling so there was no breakfast and just a man sitting at the front door with a small table and a computer checking people in the whole down stairs was a mess. I felt bad for the man cause he was the one getting all the complaints from upset guests. But on a good note our room was very clean and the beds are comfortable....

This Hilton Garden and its employee team are super! We stayed U of Alabama homecoming long weekend. Hotel was nicely decorated for Halloween, plus U of Alabama and Arkansas for the game. They hosted a wonderful tailgate party with very nice food, fancy service, free flowing drinks, really a nice gift to guests Friday night before the game. The hotel is extra nice including patio seating area for Non-smokers, unusual and very pleasant. Lots of parking, convenient location. Highly recommend this hotel and kudos to all the staff during a very busy weekend!

First of all when I went in to check in, the girl at the front desk was very nice, but it has been years since I have actually had to fill out a hand written form to register for a room that I had a reservation for and also am a IHG member and my reservation had all that information on it when I made the reservation. Kind of seemed like it was not up to date with its system. I normally only have to show my ID. Anyway got thru that and our room was not finished being cleaned, so we had to wait a little while. Normally this would not be an issue, but my 86 year old Mother was with me and she was not feeling well. Again the girl at the front desk was very helpful in getting the room completed as quickly as possible. We had no problem with the room whatsoever! It was a great room. I believe they had just completed some renovation. The problem We did have was about an hour after we had been there someone was trying to get in the door. I thought maybe someone just had the wrong room. Before I could get to the door it opened and a female and male hotel staff member were at the door. They both looked alarmed, as I was. The female staff member said they thought no one was in the room and checking to make sure it was clean. They apologized and shut the door. About an hour later the same thing happened except it was two male hotel staff members. One was carrying a small laptop and the other had a piece of paper he was holding and said he was showing the room was vacant. I assured him the room was not vacant! He said have a nice stay and shut the door. This totally should have never happened the first time, but certainly not two times within a couple of hours. Again I am not sure if their system is outdated, not working, or what exactly the problem was, but that was totally unacceptable! I saw them doing that to other rooms as I was going in and out of my room, so I am sure we were not the only ones they busted in on. I hope it was not some of those young volleyball girls there for the tournament. It probably would’ve terrified them. Again, whatever the problem, it was unacceptable for that to have happened once much less twice. Other than that the hotel was fine.