DeSoto Beach Gardens

The room was decorated beautifully. Nice continental breakfast in the main building. Very short walk to beach/ocean. Bathroom was clean. Sofa bed was broken, sheets were dirty. All tables were dusty and the floor was sticky. All lamps needed to be plug in. Glue trap on floor under bedside dresser. Pill on the bedroom floor. Ironing booard cover dusty and dirty. Off site parking in a very small driveway/ lot. Enjoyed Tybee Island. If i came back I would stay somewhere else.

Dirty room, mouse droppings, dead mouse My family (wife, 6 and 9yo girls) checked into the North Garden suite room for a 3 night stay. On arrival there was a strong odor, floors were dirty, hairs everywhere. We opened windows and did some of our own cleaning to make it work. Later that evening, we pulled out the sofa bed for the kids and found mouse droppings. Then we found a dead mouse in a sticky trap under the sofa bed. We alerted the receptionist who had us check the other suite rooms. The South suite had mouse droppings and insect wings in the sofa bed. The East suite appeared cleaner but had a strong odor. We moved our stuff / kids into a standard room in the beach hotel next door where we stayed for 3 nights. We might have moved hotels, but we had family also staying there. The first night charge was waived "for our trouble", however, we had pre-paid Suite rates but now staying in a cheaper Standard room. When I asked for an adjustment on check out (11/24), a different receptionist wasn’t interested in helping. She said a manager would call "to explain it to me"- but I wasn't contacted. I sent an email with no response. In the end, because we ended up in a cheaper room, there was little compensation "for our trouble". We understand that all hotels have occasional issues but these seem to have become *regular* issues for DeSoto. The standard room was better, not great. I'd recommend against the Garden Suites.

It was very comfortable, and friendly, i did notice one thing before leaving, a mouse ran behind the wall socket.

The building was built years ago but it was in good shape. The only problems we had was the mattress was very uncomfortable and so was the “love seat”. The love seat, other than a wicker chair, was the only thing to sit on and it was kind of broken down.

You are paying for the beach location and not much else. For the price point of $300+ night (because I travel in Boston and NY) I thought the accommodation would have been slightly more refined. It’s an aging property in need of a complete redo. The locks on the doors to the rooms (I had 2 rooms) were both a little sketchy. Took effort to line up the deadbolt and even then did not feel secure. It was weird to not feel safe given I was at a little beach town; especially where I normally travel. I had to sweep the floor upon arrival. Bathrooms and tubs are showing significant wear and tear; staining, clogged drains, rust, etc. the furniture in one of the rooms was dirty and stained and walls were not wiped clean. The daily cleaning meant fresh towels and empty garbage, don’t expect your bed to be remade or sheets changed. We were their for only 4 days so not a big deal but still not what larger hotel chains provide (again price point expectations). The staff at the front desk offered dinner recommendations and organized beach chairs for rent and tended to my requests as best they could. The impression I got was that they were over-worked and a little stressed out. The type of staff that you feel like you are “putting out” which is never the way you want to feel when traveling. The hotel management should really consider this carefully. The brand owns a lot of properties in Tybee and Savannah and probably elsewhere. This particular location does not serve the reputation.

Everything was really good! My only complaint was that the bed was Very Firm! But that is just a preference thing.

1st time at the beach gardens. Weve stayed at the hotel but, definitely prefer the gardens! Very nice & seemed historic. Will do this property again.

The staff are very friendly and accommodating. The unit is part of an old house,very charming. Parking is a bit tight, space at a premium, as always on Tybee.

I Loved everything about this place...just one thing I did'nt like is that they asked us to park across a busy street..that I did not like at all,