Pengguna Tetamu
14 Disember 2023
We booked two rooms for our family. However, my experience with mama hostel was horrible. Rooms were completely different from what we saw on screen while booking. Room service was horrible mop was so dirty the moment he wipe the floor more hair and dirt use to get stick to the floor. During our 3 days of stay twice i had to aa mop the floor as the room service lad use to say coming and then use to get vanished, keeping the mop and broomstick outside the room. Also on the day of our arrival nobody bothered to help us with bringing the luggage upto the room on 2nd floor, even after multiple requests. Switch sockets use to come out the moment we pull the phone charger out. Every morning have to call for water in the bathroom. No electricity back up or invertor. Also the room window glass were broken pigeons were coming in and out. I would recommend think twice before booking this place for stay.
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