Pengguna Tetamu
25 Disember 2024
The staff at this hotel were extremely rude and incompetent. During our stay, there was no hot water available, despite it being peak winter season. The management failed to make proper arrangements, and the kettle they provided was in poor condition. Upon checking out, we were asked to pay for breakfast, which was initially promised to be complimentary. A drunken individual was sleeping in the hallway, causing a disturbance outside our room. Each time we complained to the receptionist, they responded with indifference, stating 'there's nothing we can do; this is how things work here.' This demonstrated their ignorance and unprofessionalism. Additionally, they failed to provide us with breakfast despite our order. When we informed them that we had to leave for the temple visit (mandir darshan), their response was 'okay, then you'll have to arrange breakfast yourself; we can't do anything about it.' To anyone considering booking this hotel, I strongly advise against it. Due to their incompetence and rude behavior, we checked out a day early. Avoid this hotel at all costs.
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