Hotel berhampiran Ulaanbaatar Central Mosque di Ulaanbaatar

I stayed 11th floor with amazing view 6th floor restaurant provides order made breakfast with great coffee All facility was good, new and clean Big screen TV and stylish rocking chair was so comfy Location was great with airport shuttle, Emart City center was all walkable distance All staff were friendly and great Eng. Speakers It was absolutely amazing stay experience Thanks so much

Отель абсолютно не оправдывает свои 4 звёзды. Три и то с натяжкой. Ковровое покрытие в номере в ужасном состоянии, все в пятнах. Тюль на окнах, которая, когда, то была белая - серого цвета. Номер маленький даже на одного человека, хотя заявлен как двухместный за 85$ Не особо приветливый персонал, безучастно относящийся к просьбам и отвечающий дежурными фразами. ОЧЕНЬ НЕ РЕКОМЕНДУЮ. Рядом в центре Улан-Батор, можно найти гораздо лучше и дешевле

I have traveled to many places far and wide, and NEVER expected to have one of the finest hotels I have every stayed in be in Mongolia! As part of my Mongolian Luxury Tours, I had THREE opportuinities to stay at the Blue Sky (arrival, return from Gobi desert, return from Western Mongolia) and each time was superb. The hotel is beautiful, and the rooms, service, and friendliness made each stay very wonderful and welcoming. You can not go wrong with this hotel. It is GREAT!!!

This hotel does not meet the standards of other Kempinskis. My family and I travel a lot, like A LOT, and we've been to many Kempinski hotels. The problems started with our booking, which we made directly through the hotels' website (not a 3rd party). The booking states a 12:00 check in, but the hotel told us this was a mistake and their check in time is 2:00 pm. They allowed us to check in at noon without a fee, but it took series of emails in advance. We also booked the breakfast meal package through the website. On our first morning in the breakfast lounge, we were told we didn't get breakfast because we didn't have the meal package. Once again, I had to pull out my reservation receipt and prove (in front of other guests) that we had paid for the breakfast. They of course accepted the receipt and realized they made an error, but it was another hassle we shouldn't have had to deal with. The day before our departure, we requested the hotel have a cab ready for us to catch our early flight (we needed to leave the hotel around 3:30 am). The young man behind the desk indicated he would do so and that we could expect a 100,000 tugrik (about 29.00 USD) flat rate for the taxi ride (this is also what we paid to get to the hotel). After spending the day on the town, buying souvenirs, and spending our local currency (but saving taxi money), we returned to the hotel. I double checked with a different guy at the desk that we would have a taxi waiting for us. Afterall, as the evening Front Desk Receptionist, it would be his job to call the taxi company. It was good I double checked, because the other guy hadn't taken action and hadn't passed along the request. Moreover, when the taxi arrived in the wee hours of the morning, we were told by the Front Desk Receptionist that it was actually a 200,000 tugrik charge (double!). We were also told the first ”receptionist” we had spoken to earlier in the day was actually a Bell Hop and we were informed that he wasn't even supposed to be working behind the counter. As a result, we had no choice but to withdraw additional local currency (taxi couldn't take a card) from the hotel Front Desk (for a nice fee) in order to pay the taxi. What's particularly irksome is that we had plenty of cash which we would have saved if we had simply been told the correct amount. There were other issues, but this review is already lengthy... Overall, we had a less than stellar experience at this Kempinski. If you're going to Ulaanbaatar, I'd recommend you stay elsewhere. If we ever go back we'll probably stay at the Shangri-la. It's closer to the airport as well as the heart of the city.

Very clean and kneat hotel. Polite staff. Very good breakfast. İt is located on the highway to the UlaanBaatar airport. I liked this hotel and would always stay there. The price is adequite and quite appropriate.

Stayed here 3 different times while on a tour of Mongolia. Staff at front desk are friendly and helpful. Room was comfortable but air conditioning was very cold and could not adjust so finally had to just turn it off. Hotel is in great location a block from the big square and close to a large mall and cashmere store on the corner and another across the street. (Note: entrance to the mall is on second floor from the cashmere store on the corner outside of hotel and to the right). I had one major issue- I turned on my “do not disturb” light when we left for the day and when I returned that evening the light was off and my room had been made up. I advised the tour guide who said something to the front desk person and she responded that the room had only been entered to leave new bottles of water - so I guess if you have the do not disturb sign on they still enter to leave water? It was upsetting because they never addressed the issue of making up the room. The other two times we were only there for a night and things were OK. Room had amenities such as soap, shampoo, conditioner and lotion as well as coffee and tea, but bring your own washcloth if you are used to using one. Also room has a safe. Breakfast buffet was good but not wonderful but it was the best we had out of all of the other places we stayed while in Mongolia. Hotel can also provide airport pick up and return for a fee if you contact them and advise arrival time and number of people and suitcases. Hotel is located about a one hour drive in normal traffic from airport and 20-30 min longer in heavy traffic.

My stay at the Holiday Inn Ulaanbaatar was a mixed experience, hence my three-star rating. There were aspects of my stay that were commendable, while others left a lot to be desired. Let’s start with the positives: the rooms were excellent - comfortable, clean, and well-appointed. Additionally, the hotel staff were generally amiable and courteous. These factors helped to create a pleasant atmosphere during our stay. However, there were some aspects of our stay that fell short of expectations. The check-in process was particularly problematic. Despite having booked a rate that included breakfast, we were initially told that this was not the case. We had to go to the extent of providing screenshot proof of our booking details to rectify the issue - a situation that was far from ideal and somewhat tarnished the initial impression of our stay. Furthermore, the laundry service was exorbitantly priced, and the hotel’s unwillingness to find a solution to this issue was disappointing. The pricing policy was based per item and not per kilogram, which resulted in a prohibitively high cost. This was particularly inconvenient for a long-term stay. In conclusion, while the Holiday Inn Ulaanbaatar offers comfortable accommodations and generally friendly service, the issues encountered during check-in and with the laundry service were significant drawbacks. These areas of improvement could significantly enhance the guest experience. As such, my overall rating is three stars.

The stay was average. Front desk staff speaks good English. I visited in late January. The room was way too warm for my liking so my sleep wasn't too good. The air conditioning doesn't work in winter and lowering down the temperature takes forever. The only way to cool down is to open the window, but with the air quality being very bad - not advisable. I ordered room service from the Irish place upstairs, but the guy there does not speak good English so instead of pumpkin soup I got some meat cream soup. The thing I did not like and which kinda spoiled my morning plans as I had an arranged meeting, was the fact that the breakfast which was supposed to start at 7am, was 30 minutes late. If you tell people it's from 7am, then please stick to it. No other complaints. Oh, maybe just the omnipresent smell of coal in the entire city, thus also in rooms, but I guess it's just me, a visitor not being used to it.

Приехали мы в подружкой в отель 29.10.22 в 7 утра , были уставшие после поезда и хоть заселение стоит в 11 часов утра , нас заселила сразу прекрасная девушка на ресепшн. Очень понравился номер на 7 этаже, на столе бутылочки бесплатной воды, чай -Кофе , в ванной комнате принадлежности для душа , все бесплатно и кстати пополняется каждый день. Убирали в номере тоже каждый день. В номере все стандартно , две большие кровати , чайный столик , чайник , холодильник , телевизор (Кстати много русскоязычных каналов) есть сейф, что очень удобно. На завтрак шведский стол , вполне разнообразные завтраки, очень доброжелательные девушки готовят омлеты;) Очень хорошая в отеле звукоизоляция, ночью очень тихо. Что хочется особо отметить , на ресепшене познакомились с девушкой по имени Мига, она очень хорошо говорит по русски, она же быстро заселила нас в первый день. Мига и потом очень нам помогала по всем вопросам. С экскурсиями , с такси , с покупками Лекарства , продуктов и даже где что купить. Дала свой личный номер телефона и мы конечно постоянно пользовались ее добротой. Она золотой человек , потому как никогда не отказала , а подсказывала где что дешевле и как будет удобнее. Мига , я только из за знакомства с вами очень хочу приехать ещё в Монголию , именно в ваш отель. Отель рекомендую , соотношение цена - качество , ну и прекрасные сотрудники! Спасибо за гостеприимство;)

Christina at check-in was my first experience of Mongolian hospitality. Efficient and clearly helped where she could, to enhance my stay. Rooms are spacious and furnished well. The gym has a funny rule about sneakers. U have to wear your slippers in, and then change to gym shoes?