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UB City Hotel
3/511 Ulasan

UB City Hotel

Ulaanbaatar|1.89km dari Zaisan Memorial
When we arrived they directed us to a Twin rather than the Superior King we booked. They did not inform us they had switched rooms on us - they just decided to do that. I went downstairs to clarify and they falsely claimed that I hadn't confirmed. I pointed out to them the confirmation letter. They brought us to a King. They stated that the room we booked was under construction. I continued to insist on the Superior King with the fireplace which we booked for our anniversary. They told us that now there were none available. They offered us a free stay the next night but we informed them that today was our anniversary and we had a babysitter for our two young kids only that night. After half an hour I suggested a substantial discount instead. After an hour I said to just give us the standard King and we would resolve these issues the next day. Our anniversary and one night away together was spoiled because at that point it was 10 PM. It was far too late to call down to reception and ask them how to get the TV working, since they didn't give us instruction at the time. The fitted sheet was improperly installed and kept coming off all night. We could never figure out how to turn on the light switches on the bed. We couldn't turn on the AC and the room was so hot we had to open the window. The hot water was sometimes on and sometimes off. The bathtub fixtures were coming off the wall (pictured). There was a huge amount of standing water after taking a shower because it leaks out the side. It's impossible to turn the shower off and the tub on. There were loud people yelling in the hallway until 2 AM. The walls were so thin that we were woken up by talking at 730 AM. This rather defeats the purpose of a hotel as a place to sleep. We were so disgusted we checked out early. After waiting for an hour for the manager who spoke English, we were then informed that there were actually no room with a fireplace, despite it clearly showing up on the website and our booking. The website continues to show this fireplace a few days later. As we were checking out they contacted our Booking agency and falsely claimed that we had cancelled in an attempt to forego a review. The breakfast was decent. The bed was soft and comfortable. The room was clean. After everything they gave us a 10% discount.

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Lihat Ulasan Tetamu untuk Hotel di Ulaanbaatar

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Hotel Nine Ulaanbaatar
4.2/550 Ulasan
Great location friendly staff and a clean and tidy room. I was always greeted by friendly helpful staff each day The rooms are safe in a relatively quiet location but close to the centre of the City. If you are here on business or pleasure a simple fuss free stay be it business or pleasure. If I have the good fortune to come back I will stay here again and certainly recommend it
Tanan Center Serviced Apartments
4.6/56 Ulasan
Апартаменты с 2 спальнями очень комфортны для проживания двух семей, имеется две отдельные ванные комнаты, для приготовления еды на кухне есть все необходимое.
The Corporate Hotel
3.7/518 Ulasan
I have been staying here a month now, waiting for the flight to my final destination here in Mongolia. Despite few guests the staff is super positive, friendly and helpful. Another excellent feature is the restaurant on the second floor! Extremely delicious, fresh and well-cooked food. If the residents of UB would know about this restaurant, they would come here for sure. Rooms are clean, nothing extraordinary luxury but calm and peaceful.
Shangri-La Ulaanbaatar
4.7/541 Ulasan
Christina at check-in was my first experience of Mongolian hospitality. Efficient and clearly helped where she could, to enhance my stay. Rooms are spacious and furnished well. The gym has a funny rule about sneakers. U have to wear your slippers in, and then change to gym shoes?
The Corporate Hotel and Convention Centre
3.6/520 Ulasan
The rooms are excellent with great bathrooms. The food food is very delicious with good room service as late as midnight with a wonderful selection. Breakfast is excellent too. Although the room was good size and clean, the air conditioner or fan did keep me awake all night on both times I stayed there. I asked room service, they said someone would come to sort out but unfortunately they never did and so I couldn’t sleep each time - for light sleepers like me, this could be a problem . But overall, I would still stay here again
Kaiser Hotel
5/53 Ulasan
房間很乾凈,空間還很大,有個小陽台,前台服務很好,雖然語言不通但是在半夜還幫我泡了麪和熱了牛肉,很好的旅店。

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