The Hotel at Falcon Lake

We had a great sleep. Their bed and pillows were fantastic! Great choices. However the hotel staff specifically the front desk (when we had our check out today) she is rude and needs to send for training on how to respond to customer properly and professionally. The wonderful experience we had at the hotel ruined our mood when we checked out. Anyways, we had dinner at 1964 and the food was amazingly delicious. Highly recommended. I would like to commend Carrie and Irsh for their quality service and assistance. Definitely we will come back at 1964 restaurant but hopefully not to meet again and experience the not so well trained receptionist.

Went to the restaurant only and service was excellent! Pizza was incredible. Pasta dish with homemade noodles was very tasty. Very friendly and efficient service . We will be regulars once cottage season starts. Bar areas have been nicely updated

They have renovated this hotel nicely and Falcon Lake is a great getaway location! Our overall stay was a 3.0/5. We paid $250.00 for 2 nights is very overpriced for what we ended up receiving. We did not have any hot water during our stay even after being told to let the water run for 15 minutes and zero water pressure in the shower. If we would've known this, we likely wouldn't have stayed. The rooms are renovated and the bathroom floor is heated which is a nice touch! No daily room service though unless asked. There are some outdated pieces of furniture. The sauna and steam room are 10/10! But unfortunately, the water slide is not working and we were not aware of this when checking in. When checking in, we had to call someone to come to the front desk and waited ~10 minutes which is inconvenient. We were disappointed with the restaurant 1964. We ordered drinks which took 20 minutes to come out and food was over 45 minutes. We were only given the Valentine's Day menu and never offered the regular menu. Later that evening we ordered drinks in the pub/lounge and the person making our drinks charged us for doubles but the alcohol ran out before filling it to 2oz and she continued to make our drinks. Overall, our experience was quite poor and is an honest review of the hotel in its current state. We think it has potential for the future but we don't think the quality/service matches the current price.

New.. but old? Outdated things within the room, no handles on the bathroom sliding door, unfinished muddy deck, pool and hot tubs not ready yet. Interesting considering this place is stating that it is fully open yet seems.. unfinished? The restaurant was nice and had good food though!

Best stay on the way to Ontario, feel very safe and the room is so comfortable! I would recommend other people to stay here when travelling through MB to ON.

Nice job on the renovations