Hotel berhampiran Maria Tann House Selekt GmbH, Unterkirnach

Perfect location: 50m from the main street, but very quiet. Staff: very friendly and responsive. Room: matress/bed very comfortable and spacious. TV - movie screen size. Cleanliness: perfect. Price: great value for money (hiking throught the region and this is the best value by far). To recommend without hesitation.

Siamo stati in questo hotel per 3 notti per un tour di gruppo nella foresta nera, abbiamo alloggiato qui e di giorno ci siamo spostati su più tappe. Leggermente decentrato, ma comunque vicino a diversi supermercati. Stanze pulite e abbastanza moderne. Colazione essenziale e senza eccessi....ma si poteva dare di più. Note dolenti? Parto con l elenco: 1. Personale reception scortese e poco disponibile (ho chiesto un cuscino in più e mi hanno risposto che nn ne avevano 🙄..... ; mi hanno dato un telo doccia in più e il giorno dopo se lo sono ripreso sostenendo che gli asciugamani dovevano essere 2+2 per ogni camera e non di più.....mah . Valli a capire!!!!); 2. Ad ogni eventuale richiesta nn mi sono appuntata quante volte hanno sbuffato e alzato gli occhi al cielo; 3. Questa è una vera chicca....mio marito è sceso per la colazione alle 8,10 e gli è stato detto che per il gruppo la colazione veniva servita dalle 6,30 alle 8,00 e non più tardi ....N.B gli orari per la colazione erano dalle 6.30 alle 10,00.....QUINDI??? PERCHE' QUESTA DIFFERENZA????? AMICI DIMENTICATE CHE I LAGER SONO STATI CHIUSI..... poi abbiamo scoperto che la colazione dalle 8,00 in poi si arricchiva con più alimenti.....CHE SCHIFO!!! Comunque scortesi e poco disponibili... non ci tornerei....

We visited the garden restaurant after a walk to the waterfall for coffee and cake. The garden restaurant is situated at the bottom of some steps and was pleasant. The waitress was initially friendly and as it was a very hot day we ordered black forest gateau and iced cappuccinos each, as thought they would be nice and refreshing. When the iced coffees arrived they were quite small in the glass (only about half full) - see photo before we tasted anything- and when my wife had a sip she realised it wasn't cold but was luke warm. I asked the waitress if we could have an icecube to cool it down but was told no, she didn't have any ice cubes (bear in mind this is a hotel!). We think maybe she just didn't want to walk upstairs to get any. Obviously the coffees were pretty undrinkable (they seemed to have been made with a hot coffee shot and room temperature milk). My wife had about 1cm of hers and I had less of mine. When we came to bill the coffees had been included even though there was obviously something wrong with them (as I had pointed out to the waitress when I asked for the ice cube). We questioned about the coffees and explained that they weren't iced coffees but tepid coffees. However the waitress just repeated that if we ordered them we have to pay for them. My wife hates any fuss so I reluctantly paid even though we couldnt drink them. The waitress had three opportunities to put the situation right after they sold something they obviously were unable to provide 1) provide an ice cube to cool down the drinks when we asked 2) noted that we weren't drinking the coffees and offer us a replacement 3) remove them from the bill. 3 wasted opportunities to do the right thing. We had been in Germany for 6 weeks up until then and had really positive experiences, unfortunately this happened on our last day and it isn't the image we want to take away. The black forest gateau was OK but I'm sure there are much better establishments in Triberg. I would love to hear back from the manager of this establishment.

Lovely hotel: mid-range price, very nice rooms with great views, clean and spacious. Restaurant on site is very good! Staff was very friendly and helpful. Parking is secure in a gated garage. Location is in town but up hills so driving down to the center is recommended. The hotel included passes to the museum which is a really nice place to eat and the museum was very good! We spent more time there than expected.

服務：熱情周到 設施：供暖挺好

Das Hotel liegt sehr ruhig und ist aus unserer Sicht sehr zu empfehlen. Das Personal ist vorbildlich freundlich und hilft auch mit guten Ratschlägen bei Fragen für Ausflüge. Das Schwimmbad im Freien mit Quellwasser ist ein Erlebnis. Den Wellnessbereich mit einigen Saunen und Hallenbad haben wir zwar nicht benutzt macht aber einen tollen Eindruck. Das Frühstück Buffet lässt keine Wünsche offen und ist ein Erlebnis.Wir haben uns sehr wohlgefühlt und können das Hotel empfehlen.

We stopped off here by chance, looking for somewhere at the end of a long day. A very good decision! The hotel lies up a beautiful valley that feels far away from busier touristic sites but is actually less than 10 minutes from the main road. A pleasant curated walking path follows the river up the valley, passing directly in front of the hotel. Perfect for an evening run for one of us. The hosts gave us a delightful welcome, kind and gracious. English spoken but they were happy to continue to accommodate our enthusiastic though hesitant attempts at speaking German. A lovely mix of discretion & welcoming kindness. They had clearly informed us over the phone that the restaurant was currently closed but that breakfast would of course be served. (A gleaming new kitchen is in the last stages of being built). We had supper 10mns away in beautiful Wolfach — a charmingly quaint little town. A lovely buffet breakfast was served in a sunny room, with a terrace outside (too cold this time!). The family room was spacious, with 2 separate beds for the children. Although it faced the road, this is a very quiet stretch, with the happy gurgle of the brook more noticeable than cars. We are sorry not to have stayed longer. Highly recommended!