Hotel berhampiran Greentree Shopping Center, Upper Arlington

We were in Columbus for a two week unplanned stay because of a family emergency (loved one in hospital ICU). We moved to the Marriott Towneplace OSU because after 4 nights at Staybridge OSU and our status, they had no room for us (we are lifetime Diamond members at Hilton and Diamond Elite at IHG-Holiday Inn Staybridge. We don’t usually stay at Marriott). I was a mess when I called Towneplace and spoke to Patrick and he said “Come check in, we got you”. He let us check in early- at noon, he offered a medical rate, a clean and comfortable room. Breakfast area was very tidy, comfortable and food was delicious. It’s the little things too-offered free soap/dryer sheets for use in their onsite washers, gladly printed emails, and made copies for me. It was a stress free, welcoming environment. All their staff was friendly, professional and wanted to make our stay as comfortable as possible. Their guests included families with lots of kids/traveling sports teams, professionals attending meetings, a rock band (John Waite), families with their dogs—and all were treated kindly and welcomed. The front desk staff (day and night) care about their guests, made a point to chat and are so helpful. Truly, I can’t say enough. Now that we are not staying for business, Marriott will be our choice.

周邊學校所以特別安靜 🍃環境：不錯 🧹衛生：收拾的很乾凈 🔔服務：前台小哥小姐人很nice，親自遞送一次性用品 🚗 交通：交通便捷，打車公交都很方便

The hotel manager was so accommodating to our hockey team. They welcomed us with open arms! Kids were so excited to see balloons in the team colors! Hot chocolate bar. He even opened breakfast up to our team at 5am for an early game. Gave super late checkout to accommodate late flights! They seriously went above and beyond. Couldn’t recommend this hotel more. Rooms were super spacious for me and my two boys!

This was a great centrally located stylish hotel. Went with a friend to a concert in the area. Room was clean with a great view of downtown. We enjoyed the bar in the evening and the snack stand. Definitely would stay again!

房間很寬敞很舒服

had a great stay at Hyatt Place Columbus OSU! was in town for a friend's wedding and they got a block of rooms. We don't travel very often and so are usually a little nervous, but things went great, we had great and helpful service whenever we had questions as well. Breakfast, which was included, was surprisingly good across the board in terms of both freshness and flavor (compared to some previous hotel breakfasts at different hotel chains). We also had a very nice and spacious room with couch, large tv, super comfy bed, etc. Would recommend this place and use it again if we are in town.

Let me start by saying I never write reviews however I feel this is important enough to let the potential guests know. We were traveling from St. Louis to Philadelphia on Saturday, October 13th. Our flight was cancelled and there was not another flight available until the next day and all the flights were booked so it was uncertain when we going to be scheduled to fly back. We immediately jumped into action and decided to drive the rental car back to the Philadelphia area which was a 13 hour drive plus necessary stops. We made arraignments, on the fly while driving ,to spend the night in Columbus, Ohio at the Marriott Courtyard OSU. When we arrived late around 11; 20 pm we were both exhauted and looking forward to getting some sleep in preperation for another long drive the next day. Upon arrival we were greeted by Tony, who identified himself as the auditor. He indicated that in spite of making a reservation at ********** that a king room was not available. They had a queen with two double beds which was OK with us but he indicated that he could not transfer the reservation to the two queen bed room since it was made on *******. GUEST.... beware. ******* is now owned by ********** but we did not know that when we were making reservations while driving. Neither did we know that allegedly the hotel couldn't simply transfer the reservation. We were told we would have to call ******* and ask them to cancel the reservation or pay for two hotel rooms because there was nothing he could do to help us. We attempted to call ******* but there was a long hold time so we gave up. This seems illogical. If MARRIOTT is going to accept online reservations from ******* then they need to assist with getting reservation that have been confirmed and transfered so guest can get to their rooms without a huge hassle. Additionally, TONY,,, the auditor, was extremely rude and discourteous. He should not be allowed to work the front desk unless he is trained in customer relations management. Honestly, he should be FIRED!!!! Other staff members were very pleasant as they should be upon arrival of a Bonvoy guest member.