Hotel berhampiran Märchen Garten, Upper Palatinate

Just returned from a week stay and was overall happy with the accommodations. The short walk to the city center was convenient and nice after a long day at the office. The desk could be higher and better appointed for work, the closet is very small and there is no dresser, and a lack of a refrigerator is very inconvenient. Parking is disappointing. I feel that is should be included in the price and completely validated at the front desk vs a discounted rate similar to the Goliath right in the city center. Overall it was a nice visit and the staff was amazing however, a better parking solution, and the addition of a refrigerator would greatly increase the rating.

Well equipped hotel, 15 minutes walk from Regensburg old town. Stylish interior, clean bathroom, good variety for breakfast. Very nice idea: if we don’t need housekeeping, the hotel offers a drink since we are taking care of our environment. Only one negative experience is the parking: the hotel has a garage but actually impossible to find free lots. We had to park at the streets nearby which is a challenge.

Well I’m gonna write this review before the morning to see how breakfast is because as of now the overall experience with had with the front desk receptionist wasn’t the most pleasant. Check in went pretty smooth, when I booked it said we would get 2 free drinks due to being a silver member, well she gave us 3 since it was 3 of us, one being a child. We requested 2 key cards for both adults and once we got to the room neither keys worked. We checked the bathroom once we got in the room and only had 2 towels, floor towel and medium towel. We pulled out the sofa bed since it was 3 of us and wanted to have comfort. Well one of us went down and requested extra towels since we were short and some bedding for the sofa couch. The receptionist Marianne Holzer stated that because it was only 3 of us we did not need extra towels and that the room we booked was only for 2 which on the site showed it was for 3 people with a pull out sofa. Marianne Holzer started off okay but it ended up that she was not so friendly at all. She knew when we checked in it was 3 people and when explained that we didn’t have towels it was an issue. Last hotel we stayed at was very accommodating with towels since we did have an 8 year old with us who uses his own towel. Just confused what the issue was.

Stayed at Ibis Regensberg Centre for a single night as a mid-point stopover between Munich and Prague and couldn't have been happier. Hotel looks as if it was only recently opened and is of a very functional design and the entire place is superbly clean throughout. Stayed on a Sunday night and felt like we were literally the only people here including the adjoining Novotel where we ate. Staff were welcoming and room was roomy with a good bathroom and comfortable bed. CBD is a short walk away. Hard to fault anything with this Ibis Hotel and considering the price paid (less than $100AUD!) I would happily recommend.

We booked our 1 night stay for Christmas 2023, a few days earlier. It took 3 times to confirm the reservation online since their webpage was crashing. We chose an option to pay upon arrival and were charged only €0.01 reservation fee. A day before our arrival we received an email stating that our card couldn't be charged for the full amount and that we have until noon to send the correct card details or we will lose our booking. After explaining that we were given and chose the option to pay upon arrival, they said it's okay then. We received 2 emails about the reception working hours on Christmas, first that it's until 17h, then until 15h. As we arrived later, we needed to self check-in and pay at the machine, which went fine. However, the room we were given was not cleaned after the previous guest (the bed was not made, the dirty towels were on the floor). The on-call staff member immediately gave us another room. The room was very small and basic but clean (the 2nd one). The bed was quite small (French bed) but comfortable. The room was extremely basic equipped, not even a cup for the tooth brushes or a trash bin in the room itself. No closet, just a few open hangers. But the worst part was that there were strange sounds during the night in the room/building, like banging in the pipes or something. We didn't have any appliances on (e.g. AC/heating, light) so we don't know what these sounds were but they were very disturbing, keeping us up the whole night. The next morning we heard another guest complaining about it as well. The breakfast was good, a variety of bread, sausages and cheese, 3 types of jams, a chocolate spread, boiled eggs, 2 types of juice, coffee and cocoa from the machine, tea, sweet pastry, yoghurt, etc. We enjoyed the breakfast very much, although only the boiled egg was a warm option. The staff was friendly. The location is great, close to the highway, the bus stop is in front which takes you to the old town in 20 min, buses on Christmas went every 20 min until 20h (and until 22h from the city back to the hotel stop). The daily ticket for 1 person was €3. However, not much to do in the city on Christmas, even the Christmas market was closed. Overall we were satisfied for the 1 night passing by, but wouldn't book it for longer given the bad organisation with the cleaning of the rooms, the weird sounds in the building construction, as well as extremely basic rooms.

guter Service, gutes Frühstück, angenehmer Wellnessbereich, angehnehme Mitarbeiter, ... Das Hotel habe ich bereits zum zweiten Mal gebucht und war diesmal rundrum zufrieden. Nur die Garagentüre wurde noch nicht repariert.

PROS: + cheap and good breakfast (coffee, hot chocolate, eggs, sausages, bread, honey, jams, cereals, yoghurts, juices, etc.), just 10€ per person + kind staff members (esp the receptionist who answered all of our questions about Regensburg!) + plenty of supermarkets nearby + free parking CONS: - drunk people sitting by the hotel in the evening, felt very uncomfortable outside - a bit far from Regensburg (recommended for people travelling by car!)