Hotel Okura Tokyo Bay

Awesome experience. Shuttle buses to Maihama Station in the lobby that you can ride for free

If you have young kids please choose something else. For 250 usd per night without breakfast or anything included there are far better options. The “bus” from Bayside station is infrequent. We got a LOT of attitude from the driver who had closed the door and we banged on the door to ask him to reopen it as we had a 1 and 5 year old with us - he just sneered at us. It was so rude and unexpected from a 5 star hotel. In the first day we were told to walk to the hotel instead. As soon as we started walking the empty bus closed the door and drove to the hotel - we saw it pass us. We asked the hotel to organise a taxi at 4am. But taxis refuse to take bookings at that time. You just have to hope for good luck. We got downstairs to the lobby at 4am as instructed and all the lights were off and there were no staff. Zero. Someone only appeared after 10 minutes of us searching the entire lobby. The bed was like a plank of wood or sleeping on the ground. The rug was threadbare and obviously from the 80s. Walls are paper thin so you will hear every single guest as they arrive home from Disney if they stay out later than you. Taxi to haneda terminal 3 with zero traffic took 25 mins and was 12000 yen. With zero services im not sure how they think they are 5 star? No pool no gym no breakfast no restaurants after 6pm no decent convenience stores except a tiny one expensive one with absolute basics in the lobby. I wish I booked elsewhere!

Though the hotel is a bit aged, the staff is helpful and with fast action.

Very nice hotel this is my second time I stayed in this hotel Good service and friendly staff

The hotel is very well maintained and the staff is very helpful.

Spacious room ! They have everything you need in room !

Same as the other review. Japanese room is great for 4. Plenty space.

這評論是為了專門去迪士尼樂園遊玩的； 位置，就在迪士尼園區，坐園區內電車很方便； 清潔度，以個人而言，很乾淨，雖然第一天棉被有比較多棉絮，小孩不舒服，不過隔天換新後，就沒問題了； 服務，日本人的服務沒有話說，這次整趟旅程都感受非常好； 設施，由於是為了迪士尼而住，所以沒注意飯店內設施，但是在一樓有超商營業到22:00，晚上回飯店可以去補充一些糧食，在超商對面也有販賣熱食跟一些水果杯，很方便； 整體很推薦去住

設施：保養的不錯，雖然不是很新。 衞生：乾淨，沒問題！ 環境：房間是我在日本同價位裏住過最大的了，圖1是從房間裏看出去的景色。 服務：英文很好，態度也很好，符合預期。 在玩具總動員酒店的旁邊，對面是去迪士尼的車站，可以步行去對面，也可以在酒店門口等免費的酒店短駁車，也有去成田和羽田的機場巴士，總體來説性價比很高！