Hotel berhampiran Inca Trail Camino Inca, Urubamba

I received a room that was dirty and smelled musty. The hotel said that there were no other rooms available and that they had a special machine they could put in my room to remove the smell, but I would have to leave the room for a few hours. No one could explain to me what this machine actually did! After speaking to 4 different people, I was finally told that a suite was available, but I would have to pay approximately $500 per night extra to move. None of the staff their speaks English well so it was very difficult to explain that I should not have to pay extra. No one seemed to feel bad about giving us a smelly room and just said that it was very hot outside (as if that explained the situation). After a long days travel, we were exhausted and so I agreed and we moved into the suite. Then, that night, both my son and I got sick. We don't know if it was caused by the food in the hotel or something else. Regardless, I called the front desk at 11 pm and asked if they had any medicines. The man at the desk said that I could go into town to the pharmacy, but he did not know if it was open. I asked him if he could call the pharmacy to see if they were open. He did not speak English well and kept repeating that I should go to the pharmacy. He was entirely unhelpful! This hotel is beautiful and the suite was nice. But, the service is terrible. No one seems to know what is going on and not one person spoke English well. Breakfast was included in my rate, but the first day we were only offered a cold buffet. The second day were were given a menu to also order hot items. It turns out that they forgot to give us the menu or even tell us about the hot items the day before. No one apologized or made any effort to make up for the error. The staff just does not care if the guests have a good experience or not. This place is very expensive, and definitely not four or five star quality. Stay away!

Hotel Luz Garden was great! The staff treated us like family and were very nice! They came by each night to see what time we wanted breakfast and even let us stay in our room a little later so we didn't have to set around town waiting for or train. I will definitely stay here again.

A comfortable hotel very close to the station. We stayed here 1 night to visit Machu Picchu and it was perfect. The room had everything we needed to rest well before our hike and staff is very kind and attentive, especially Flor Condori of the reception. Since our stop was part of our honeymoon they left a very thoughtful surprise in our room. I would highly recommend this hotel for your visit to Machu Picchu!

The rooms are small but well appointed. They are very helpful but only speak Spanish. We stayed in a room we were quoted as 40 USD but I paid in Soles. The conversion was fair. There is a standard charge 5 percent to use your credit card. It was very clean and the staff was very helpful but June nights are cold by the river and there was no heater remaining when we asked. The bathroom was nice with a big shower and beautiful sink. Just had to step up to get from the room to the bath. Pics are from AFTER we used the room. It was clean and made up when we arrived. Meant for one but big enough for 2 people. I didnt find it noisy and the upstairs patio was a great place to rest after checkout before the train. Wifi was solid and the staff had great advice! Great It location. It was midway to the hot spring and the train. In the morning away from the lines but direct path and very ose to the bus to Machu Picchu.

Casa Andina is well located near shopping, restaurants, bars, and train station . It features a nice breakfast buffet that should please North Americans and Europeans. The rooms are well-sized and efficient, and the rain shower is great. The staff are very helpful. They will store luggage and answer all your questions. There is no air conditioner, so the rooms can get a little stuffy if the night is warm. The ceiling and an open window help, but the window shade, said to be necessary if mosquitoes are about, limits cooling. Our third-floor room faced the train tracks, so we heard the night trains. They didn’t bother us greatly, but light sleepers might have trouble. Rooms in back, on the river are quieter, but a friend told us that mosquitoes can be a problem. Speaking of mosquitoes, we encountered no-see-ums at Machu Picchu. Our Picaridin repellent, generously applied to all exposed skin, kept us bite free. Long pants and ling sleeves are advised, lightweight and airy if possible.

There is a lot of choice in Aguas Calientes and I chose the Amakonkay Machu Picchu based on the location in Aguas Calientes and the price compared to other accommodation and it was a great little place to stay for three nights. The location is perfect with shops and restaurants nearby, the bus stop to Machu Picchu at the end of the alleyway and the main square just around the corner. It is a short walk from the train station and the hotel folks are waiting for you with your name on a board. A clean and comfortable room and I had some of the best nights sleep at the hotel while touring Peru. The breakfast was large and tasty with half a huge avocado, ham, cheese, scrambled egg, breads, juice, etc. and while in Peru the breakfasts here were some of the best. The staff were really friendly and helpful and given the location, price , rooms and breakfast this makes for a good base in Aguas Calientes.

酒店算是經濟型酒店，設施一般。但是幾點非常好，服務很好。接送都免費，服務態度真心很好！性價比不錯。我定了他們家的套間，有個無敵的露台！酒店的前台有24小時的熱茶，熱水和熱咖啡，你進門出門都可以喝，很方便！

This is such a peaceful lodge. There were 3 vendors in the courtyard selling Peruvian items and artwork. There was also a woman weaving the Peruvian cloth. There are a couple of alpacas on the property that they move around the grounds. We had some leftovers from lunch and a worker was so gracious by heating it up for us and providing silverware. The breakfast is awesome. Just walking around the grounds was nice and relaxing. The room was very clean and nice as well. We were able to leave our luggage here since you are not allowed to take more than 1 backpack on the train to Machu Picchu.