Grand Mercure Urumqi Hualing

Ulasan Grand Mercure Urumqi Hualing

Grand Mercure Urumqi Hualing

No.109 Xihong East Road, Shuimogou District, Urumqi, Xinjiang, 830063, ChinaLihat Butiran Hotel
Grand Mercure Urumqi Hualing
Grand Mercure Urumqi HualingGrand Mercure Urumqi HualingGrand Mercure Urumqi Hualing
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.5/5
Baik
1950 ulasan
Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.4
Perkhidmatan4.5
Kebersihan4.5
Tapis mengikut:
Atur mengikut:
Semua ulasan(1950)
Ulasan positif(1865)
Ulasan dengan gambar/video(316)
Penyambut tetamu yang peramah(179)
Tempat letak kereta yang sesuai(133)
Terletak di pusat bandar(77)
Mudah untuk pergi membeli-belah(61)
Makanan yang lazat(51)
Bufet yang lazat(31)
Restoran yang bagus(30)
Mewah(10)
Ulasan kurang baik(85)
Micky14413
Bilik Double Superior
Menginap pada Jul 2024
Pasangan
1 ulasan
4.5/5
Hebat
Disiarkan pada 22 Ogo 2024
The hotel location is fine. The hotel staffs were nice. And the room is clean. Just when showering always found out that no matter how we close the door , water still leaked outside. Only stay here one night that was not a big deal.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guests,Thank you for taking time to review and feedback our Grand Mercure Hualing Hotel. We are glad that you commend our hotel's location. Our hotel is located in the city center, directly opposite the national 4A level scenic spot - Hongshan Park. From your room, you can see the beautiful Hongshan Park and the majestic Tianshan peaks in the distance. The first to fifth floors below the hotel are bustling commercial shopping mall that include all your shopping needs. There is also a dried fruit market nearby. Walking down through the Hetan Road,you can find the gate 5 to gate 6 of the
Pengguna Tetamu
Bilik Superior
Menginap pada Jun 2024
Lain-lain
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Ogo 2024
This was an excellent hotel with superb services. The staff, in particular was very helpful in arranging drives to various interesting sites. The lady called Sophia spoke excellent English which made life easy for foreigners. The only thing I would recommend is that they make an effort to clean the carpets more thoroughly.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, Thank you very much for your support and your trust for our hotel. We will continue to improve our service quality and maintain the service philosophy of attentive service. Making every guest have a nice, homey atmosphere in Grand Mercure Urumqi Hualing. In addition, we are honored that Sophia's English has been recognized by you and look forward to your coming again. Wish you good health and a happy life.
Aghunaim
Bilik Double Superior
Menginap pada Okt 2024
Solo
5 ulasan
3.2/5
Disiarkan pada 13 Nov 2024
The hotel is very basic, with a poor location that feels isolated from the main road. However, the staff were friendly and professional, which made the experience better. While the hotel was clean, the overall facilities were quite modest. It’s suitable for those looking for a simple, no-frills stay.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests: First of all, thank you very much for choosing Grand Mercure Urumqi Hualing and we appreciate for your recognition of our services. Regarding your mention of facilities, we will continue to improve our facilities. Sorry for any inconvenience. I believe that you will see the changes in the restaurant when you stay in the next time, look forward to your visit again, and wish you good health and a happy life.
Pengguna Tetamu
Bilik Double Superior
Menginap pada Sep 2024
Pasangan
6 ulasan
2.2/5
Disiarkan pada 10 Nov 2024
I won’t necessarily book this hotel again. It’s a classic Chinese big city multi-storey hotel which smells of smoke even in the non smoking floors. More importantly the hotel in above a 10 storey mall. So you need to walk through the mall to go the Main Street or walk down the massive flyway. If you don’t mind a concrete jungle the hotel is okay. The staff do not speak English (which is not expected necessarily in when travelling internationally ) and aren’t keen accommodating minor requests. For example, helping us with luggage to the 10 floor of the hotel. Or ordering a cab. The receptionist wanted to keep our passport over night. Which I had to convince her multiple times to return the passport in an hour after she registered us. Once she release I would not have it any other way, she sent the passports back in 10 min. No other hotel in China over 6 weeks has asked us to keep our passports.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests,First of all, thank you very much for choosing Grand Mercure Hualing Hotel. We apologize for your unpleasant stay experience. As for the problem that you mentioned,the staff does not speak English, we will arrange English training in the future to improve the quality of service. As for the passport you mentioned, we will strengthen staff training and ensure the timely return of passports. Sorry for these inconveniences. Sincerely say sorry to you. We are looking forward to your stay again, wish you good health and happy life.
74虎妈
Bilik Superior
Menginap pada Sep 2024
Melancong bersama rakan
8 ulasan
4.2/5
Sangat Baik
Disiarkan pada 11 Okt 2024
The lady service manager in the hall is disappointing and unfriendly. My friend was served by a bell boy and tried on handicraft handbags while she was away. She suddenly appeared and scolded the bell boy for letting my friend touch and try the bags right infront of the two of us.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests,First of all, thank you very much for choosing to stay at Grand Mercure Hualing Hotel. We are deeply sorry for the unfriendly service you mentioned. We will continue to improve the employees awareness of service. We look forward to see you again and wish you good health and a happy life. Grand Mercure Urumqi Hualing
Reyihanguli
Bilik Tetamu - dengan Pemandangan (2 katil)
Menginap pada Nov 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Dis 2024
Very nice hotel, my kids like the room, staff are friendly
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, Thank you very much for your support and your trust for our hotel. We will continue to improve our service quality and maintain the service philosophy of attentive service. Making every guest have a nice, homey atmosphere in Grand Mercure Urumqi Hualing. We look forward to see you again, wish you good health and a happy life.
Pengguna Tetamu
Bilik Double Superior
Menginap pada Jun 2024
Solo
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Jul 2024
Very comfortable for foreigners. Several staff speak English. Everyone was friendly and the room is clean and comfortable. Breakfast is also great!!! 马永平 and 王志豪 helped me get a late check out and even gave me a gift upon check out!
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, Thank you for choosing Grand Mercure Urumqi Hualing and giving us your detailed comments. We appreciate for your recognition of the hotel breakfast and our service. We will continue to improve our service quality and maintain the service philosophy of attentive service. Making every guest have a nice, homey atmosphere in Grand Mercure Urumqi Hualing. We look forward to see you again, wish you good health and a happy life.
Pengguna Tetamu
Bilik Double Superior
Menginap pada Mei 2024
Solo
2 ulasan
1.5/5
Disiarkan pada 9 Jun 2024
Shower didn’t work, room wasn’t clean, didn’t give me my passport back in time
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, Thank you for choosing Grand Mercure Urumqi Hualing and giving us your detailed comments. We sincerely apologize for the delay of returning your passport punctually. We will retraining our staffs to prevent this issue. We look forward to providing you with better service for your next stay.
Pengguna Tetamu
Bilik Superior
Menginap pada Feb 2024
Solo
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Mac 2024
Good value of money good service good location More comfortable very large space
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests: Thank you very much for choosing to stay at the Hua Ling Meijue Hotel in Urumqi and give full scores. I am glad that you can recognize us, look forward to your stay again, the restaurant is superior in geographical location and convenient transportation. It also has a large parking lot. It can meet 152 vehicles to park at the same time. I hope you can choose again in the business business trip or happy travel. I wish you good health and a happy life.
張建華 Loire
Bilik Double Superior
Menginap pada Jun 2023
Solo
13 ulasan
2.5/5
Disiarkan pada 23 Jul 2023
The worst Accor hotel I've ever experienced!!! The hotel is aged, not well maintained, maybe some bathrooms were renovated only. The lobby is pretty - I was thus attracted when navigating in travel websites. The very very worst part was the staff, the front line members were not experienced/ well trained. No one from the staff would greet guests, when you have eye contact with them they would turn their sights away! The more senior the more impolite, rude and arrogant they were!!! I am sorry but I need to say the Mr Gao (高) in the Front Desk was really disgusting !!!
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you very much for taking the time to write a review for the Hualing Accor Grand Hotel in Urumqi. The hotel does have some shortcomings and we deeply apologize for any inconvenience caused. We will do our best to make corrections and ensure guest satisfaction. All hotel staff welcome you to our next visit. Wishing you good health and a happy life!
HHK hk
Bilik Superior
Menginap pada Mac 2024
Melancong bersama rakan
85 ulasan
4.0/5
Sangat Baik
Disiarkan pada 29 Apr 2024
The hotel is very nice . I think thus is the best in Urmuqi.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, Thank you very much for your support and your trust for our hotel. We will continue to improve our service quality and maintain the service philosophy of attentive service. Making every guest have a nice, homey atmosphere in Grand Mercure Urumqi Hualing. We look forward to see you again, wish you good health and a happy life. Grand Mercure Urumqi Hualing
Zi Xuan Adrian
Bilik Double Superior
Menginap pada Mac 2024
Solo
22 ulasan
4.0/5
Sangat Baik
Disiarkan pada 20 Apr 2024
It's in the middle of the largest Wholesale center in Urumchi.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guests,Thank you for taking time to review and feedback on Grand Mercure Hualing Hotel. We are glad that you choose our hotel. Our hotel is located in the city center, directly opposite the national 4A level scenic spot - Hongshan Park. From your room, you can see the beautiful Hongshan Park and the majestic Tianshan peaks in the distance. The first to fifth floors below the hotel are bustling commercial shopping mall that include all your shopping needs. There is also a dried fruit market nearby. Walking down through the Hetan Road,you can find the gate 5 to gate 6 of the market, where
Yên Đan
Bilik Deluxe
Menginap pada Ogo 2024
Bisnes
22 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Dis 2024
clean, central, spacious room
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, Thank you very much for your support and your trust for our hotel. We will continue to improve our service quality and maintain the service philosophy of attentive service. Making every guest have a nice, homey atmosphere in Grand Mercure Urumqi Hualing. We look forward to see you again, wish you good health and a happy life.
Anne-Marie
Bilik Double Superior
Menginap pada Feb 2023
Solo
32 ulasan
4.0/5
Sangat Baik
Disiarkan pada 1 Apr 2023
Very helpful, presentable, and courteous staff. The restaurant on the second floor is delicious. Rooms are clean, however require some maintenance - the shower/tub was blocked, the tap leaks, some of the light switches don’t work etc. Expect more of a 3.5-4 star.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests: Thank you very much for choosing to stay at Grand Mercure Urumqi Hualing, and thank you for your recognition of the food and service of the Chinese restaurant on the second floor of the hotel! Looking forward to welcoming you again! I wish you good health and a happy life!
Pengguna Tetamu
Bilik Double Superior
Menginap pada Jul 2024
Solo
2 ulasan
3.2/5
Disiarkan pada 10 Ogo 2024
A good location for Urumqi
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guests,Thank you for taking time to review and feedback our Grand Mercure Hualing Hotel. We are glad that you commend our hotel's location. Our hotel is located in the city center, directly opposite the national 4A level scenic spot - Hongshan Park. From your room, you can see the beautiful Hongshan Park and the majestic Tianshan peaks in the distance. The first to fifth floors below the hotel are bustling commercial shopping mall that include all your shopping needs. There is also a dried fruit market nearby. Walking down through the Hetan Road,you can find the gate 5 to gate 6 of the market, where is the dried fruit market. We look forwards to seeing you again, and wish you good health and a happy life. Grand Mercure Urumqi Hualing