Guest User
March 2, 2025
Thank you letter
I write this letter with great gratitude to express my sincerest gratitude to Mr. Bai Bing, the manager of your hotel. Yesterday, I suffered from hypoglycemia while staying at your hotel. This was the first time I encountered such a situation and I felt very panicked and helpless. Fortunately, Manager Bai Bing extended a helping hand in time. His professionalism and care made me feel warm.
Manager Bai Bing not only arranged for me to go to the hospital quickly, he also accompanied me personally and paid the medical expenses for me on the way. During the more than two hours in the hospital, he stayed by my side and gave me great comfort and support. I was deeply moved by his seriousness, responsibility and selfless dedication, which also gave me a deeper understanding of the service quality of your hotel.
In addition, I would also like to express my high appreciation for the overall service, sanitation and design of your hotel. Your hotel not only has first-class facilities and elegant environment, but more importantly, the professionalism and thoughtful service of the staff made me feel at home. Whether it is the front desk reception, room service, or restaurant service, every detail reflects your hotel's care and attention to guests.
Once again, I would like to thank Manager Bai Bing for his selfless help and thank your hotel for training such excellent employees. I believe that with such excellent management and service, your hotel will surely win the trust and praise of more guests.
I wish your hotel a prosperous business!
Best regards!
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