Hotel Val-d＇Oise dengan Gim

Arrivée en début d’après midi pour la soirée du réveillon dans ce bel établissement. Accueil très agréable et professionnel ! Accompagnement jusqu’au couloir des chambres et explications de l’ensemble des facilités de l’hôtel. La chambre classique a une belle superficie et dispose d’une vue agréable sur la cour intérieure, sans trop de vis-à-vis. Grande salle de bain. Minibar. Attention de bienvenue en chambre avec la carte de fidélité (merci !). Literie un peu ferme mais il s’agit d’une convenance personnelle. Pas de surclassement avec la carte ALL Diamond malgré des disponibilités sur l’appli, on m’a indiqué que c’était des annulations de dernière minute (c’est pas pour autant que l’on m’a proposé le surclassement une fois la disponibilité actée…). Après un premier refus pour le départ tardif le lendemain à 14h (par une réceptionniste très désagréable au demeurant et peu avenante - la seule personne pas très professionnelle rencontrée lors du séjour -), on me l’a finalement accordé. Dîner du réveillon de qualité, avec un personnel qualifié et attentionné. Cocktail signature « ALL » excellent, très subtil ! Un irritant néanmoins, le fait d’avoir été très mal placé lors de cette soirée ! En effet, nous avions payé pour une soirée qui aurait du être animée par un « duo musical ». Néanmoins, lors du repas, nous nous sommes étonnés de n’avoir pu voir et entendre personne … Ce n’est qu’en partant que nous nous sommes rendus compte qu’il y avait en réalité une deuxième salle avec ce fameux duo musical. Par conséquent, nous n’entendions rien et nous n’avons pas pu en profiter, c’est vraiment désagréable, une mauvaise surprise … Petit déjeuner avec beaucoup de choix, des produits faits maisons, de la qualité, de la quantité. Bref, super petit déjeuner, bravo ! Il mérite d’être copié dans plein d’établissements de cette gamme. Check-out très agréable par la même réceptionniste que la veille.

Séjour au top !!! Très bonne ambiance et le personnel rien a dire.

The room is clean, although not very spacious. It is quiet at night, and I barely heard any airplane noise. The hotel is also close to one of the shuttle stops, just a 5-minute walk away. Two welcome drinks are included, making it a nice choice for a short stay.

I was bumped off of a morning flight at CDG and this Best Western allowed me to check-in early. The staff was super friendly and helpful the hotel itself was modern, clean and comfortable. The room was bigger than most Parisian hotels and there wasn’t a sound issue despite being only 5 minutes driving from the airport. Within 5 minutes walking there are supermarkets, bakeries and restaurants in town. I would definitely return here!

I booked via Chase Travel portal. After checking in close to 8pm I had to change rooms multiple times. The first room had mold near the window and an inoperable phone. The second room had dust bunnies and mold in the bathroom. After pointing out that the front-desk staff asked me multiple times if I was staying in the room alone, and the first two rooms were right next to the emergency stairs, the third room was away from the emergency exit but had a broken lock, mold in the bathroom, and staples holding down the wallpaper. The photos provided on the Chase Travel portal did not accurately portray the rooms I was placed in. After being on the phone with Chase Travel customer service for 1.5 hours to address the issue, send photos, request a full refund, and secure a different hotel near the airport, I was in line to checkout before midnight; I did not stay overnight due to the conditions of the rooms and broken lock. It took ~20 business days and daily phone calls with Chase Travel to receive a 100% refund. Chase Travel's vendor, Hotelbeds, followed up with the hotel's manager on multiple occasions to request a 100% refund: 9/30/23, 10/1/23, 10/2/23, 10/4/23, 10/5/23, 10/6/23, 10/8/23, 10/16/23, and 10/17/23. Chase Travel claims they (or Hotelbeds) called the hotel but often called after the hotel manager left for the day. The hotel manager responded on 10/2/23 to offer a free night for a future stay, on 10/10/23 to offer a 20% refund, and lastly on 10/18/23 to refuse the 100% refund. I declined both offers. Due to the hotel management's refusal, Chase Travel reimbursed me for the reservation. I encourage you to avoid this location if you can; but if you can't, may you have a better experience than I did.

조식에 오믈렛 만들어주고 빵종류가 많았음. 사진은 과일사진임. 호텔방은 낡은편이었으나 침구는 깨끗했음. 공항셔틀 시간표가 없어서 호텔 갈때 공항에서 너무 오래 기다렸던 점이 불편했음

Fantastic hotel, cannot fault it Stayed 2 nights with our children. In 2 separate rooms. Excellent value for money. Both Rooms were big, very clean, accessible by lift and accessed by secure keycards Reception check in was friendly and reception staff happy and helpful during our stay We used the hotel as a base for 2 days in central Paris, the hotel is 8 mins walk to the train station and for 9 euros each you have a return train from cergy prefecture station that takes you 39 minutes on line A to Châtelet–Les Halles for Eiffel Tower and the Louvre or Auber for the Palais Garnier and Grand magasins. Lots of fast food places nearby for cheap eats or food iin hotel is about 15-20 euro each and great food. Parking at the hotel is right out the front of the hotel and free. Hotel bar is classy and reasonably priced, open till 11 for a drink after sightseeing. We loved our stay here and if we do Paris again would not hesitate to return.

This hotel was perfectly located as I was working at River Quest nearby. The hotel is brand new and smells of a new building. Check-in was swift and the room was very comfortable. WiFi worked well. The hotel is located at the end of the T2 tram line which makes it easy to get to from La Defense. It would have been nice if the room had a kettle. The breakfast was fine but a bit of a scramble. Tables were not being cleared promptly and things such as scrambled egg and bacon kept running out without being topped up.

Please carefully consider staying here as they falsely advertise it has A/C when it doesn’t and the staff are the rudest I have ever experienced. Also the rooms are dated and housekeeping cannot even be bothered to replace the wall fixed shampoo and showergel in the shower so leaving you with none whilst trying to shower. Had to make our own beds as well as housekeeping had just put sheets on the bed and no duvets. A member of staff then turned up 30 mins after making them aware and pointed at a cupboard but didn’t make the beds. They state the comfort of the bed is the next level well they are the hardest most uncomfortable beds I’ve slept on. The lifts are also the slowest and due to them being very small too we had to wait 10 mins before getting down to reception in the morning. Within the company I work we book approx near to a thousand rooms with the Accor group every year but this is the worst I’ve experienced. Bearing in mind they advertise themselves as a four star they should learn from Premier Inn to understand about comfort and customer service. And they are only 3*! Also I am aware the hotel is in France but one of the members of staff didn’t understand any English and this is an airport hotel. You would expect some basic knowledge. The outside of the hotel is also the most awful looking with rubbish on bins and no appeal. As a solo female traveller I would feel so uncomfortable as there are lots of people wondering around outside too.

樓下有自助餐，很豐盛，打車5分鐘有超市，超市內有中餐自助餐。挺方便的。空姐也住這裏。