Hotel berhampiran Zaciabil Park, Valladolid

We spent three days here and were impressed by the size of the room that we had. Good on-site parking (which we needed and one of the reasons we picked this accommodation). The rooms are kept very clean by the maids who do a great job. We found the accommodation to be quite noisy. The building balconies are made of timber and make a lot of noise when being used. Light doors meant that people were slamming the doors constantly. The restaurant on site is handy but it also means that the car park outside the rooms is full of diners cars and noisy till late. Breakfast was Mexican style which was ok. We were disappointed that they didn’t serve tea. We found the location to be quite far from the main town centre and in a not so great neighbourhood. We thought the price was on the high side compared to our other experiences in Mexico.

Overall, a good stay at the hotel. Hotel staff were generally friendly and helpful. It had a pretty, fancy vibe. Staff/ service was good as expected from its 5-star rating and price point. I stayed in the junior suite that overlooked the carpark. Room was spacious and had a rustic but tiny balcony. They provided 2 complimentary bottles of water daily and replenished the mini bar daily too. My only feedback is to have bigger blackout curtains that covered the whole window properly please. Hotel is in a good location, just across the park (that sells the yummy marquesitas) and the Cathedral. There were many shops around so no problems getting things you need. t's also about a leisurely 20 minute walk to Calzada de los Frailes and the Convento de San Bernardino de Siena (where there's the light show at night). The first level restaurant/ courtyard was lovely place to dine in. However, as it was also opened to public, the service gets slower and not so attentive when it got crowded. While there was a good variety of breakfast set items, hotel guests were only limited to one set each of bread, drink and main course. Wished that they would include yoghurt and fruits were included as part of the set (I mean how much does a small cup of yoghurt and a few slices of cut fruits cost? Relative to the price of the entire stay at the hotel! )

This hotel is obviously on the less expensive side, and, in terms of hard product, you get what you pay for. That being said, the service is great and they do your best to make you feel comfortable despite the lack of amenities. We booked the larger room, but somehow ********** and the hotel itself were not communicating properly and our room had already been booked. Instead, they put us in a standard room and charged us appropriately. Regarding the room itself, the AC is pointed right at the bed, so it can get a bit cold if left on throughout the night. The sink is not in the bathroom, so that can be slightly inconvenient. However, they did have a hairdryer, fridge, and provided plates/utensils when asked for, so we appreciated the effort there. Location is walking distance from the city center and bus station, as well as a supermarket. Parking is inside a gate with limited spots, but seemed safe enough.

Our stay in Hotel Los Frailas was perfect. We travel as familly with small childe 4 year old, and the place was perfect for us as adults and for our doughtier too. She enjoyed the pool, and as we stayed on basement infront of garden and pool it was easy for us to handled her running around. Breakfast was nice, service and people perfect (they speak english and they want to help what ever you need). Hotel is new, big rooms, great beds, nice garden and pool, and silence in the garden. It is not in the Valladolid center, few minutes ride, but we had car and for us it was perfect, much more peace than in the city. Good ratio between price and service. If we come to Valladolid, we definitely will come back!

環境很好房間很大乾淨

Un lugar mágico en medio de la selva, cuenta con 2 cenotes muy bellos, está súper bonito, limpio, Luis muy atento ya que nos guió a 2 lugares dentro del hotel, la alberca cuenta con camastros, toallas, vestidores, las habitaciones muy bien equipadas, limpias, con TV y un pequeño frigo bar y en general la arquitectura en armonía con el lugar, el costo incluye desayuno continental, lo único es que sobre la carretera hace falta identificación y el restaurante aún no está en funcionamiento, así que puedes comprar comida par llevarla y dedicarte a disfrutar la belleza del lugar, hay un poblado cercano pero no hay muchas opciones de comida, en conclusión muy recomendado, sin lugar a dudas volvería sin pensarlo.