Fairfield Inn & Suites Valparaiso

Room was clean, but mini-fridge (room 305) was rather loud, and disturbed sleep. Staff was cordial and efficient.

Nightmare stay... We were not told about renovations until after we booked (of course) so the entire place is a mess. Zero amenities (no ice, no fitness, no pool, no laundry). Hotel room smelled toxic from all the chemicals they've been using during the renovation. Toilet barely flushed. Mattresses are very old. Train horns blasted for minutes at a time very close by every two hours all night waking us up. Housekeeping was banging on the door early in the morning even though checkout is at noon. Front desk (Lucy, the general manager) was unfriendly. They locked us out of our room before checkout so we couldn't get packed and when we tried to call the front desk about room keys not working they just didn't answer. Room doors also rarely close on the first attempt. Stay anywhere else. Would not stay here again if it was free.

Hotel was nice, I just wouldn’t stay here again til renovation is complete. Would have been nice to yes pool and it was closed.

Construction work lasted into evenings and on weekend. One of the staff was very rude.accused me of hiding dogs when I had it in reservation and had already paid the fee.

The room was good. I used my phone to look at the website for Fairfield Inn and Suites by Marriott Valparaiso. Had I scrolled down a bit further I would have seen it was under major renovations. That is my fault. Had I known I would have picked a different place to stay. Too bad they didn't offer a lower price due to most areas being off limits.

The ataff was wonderful but the hotel was underrenovation had no pool or spa . Will not until 2027 had we known that we choosen a different hotel.

My son was not allowed to check in even though he is an adult. The age policy was no where on the ******* site before I paid for the room.

Our room was clean and the bed was comfortable. There were a few dated things like the TV and alarm clock. Breakfast was really good with a lot of variety.

Staff was wonderful. Room was spacious and clean.