Hotel berhampiran Beacock Music, Vancouver

地點位於市中心，交通十分方便，酒店設備齊全，乾淨整潔，服務周到熱情，住了3天又加住4天，值得推薦。

I want to start off by saying that I am not a motel snob, I have stayed in many dingy places. I have never written a review, but I feel the need to warn others of this place. Firstly when I got here, I found pube looking hair in the bed, it looked like the sheets had not even been washed, they were stained (fresh stains) and they had holes in them. It was disgusting, but thankfully I had a sleeping bag in my so I sucked it up and tried to go to sleep. After about an hour or trying to asleep over the sound of some tweaky people having a yelling match under me, I was finally able to fall asleep. Around 2 am, I was woken up by loud pounding on my door. It startled me, but I figured someone had accidentally knocked on my door and they would go away, but he didn’t. He started pounding on my door and yelling “RICKY F***G LET ME IN MAN I NEED MY BAG!!” My window was open partially due to the extremely strong stench of cigarette, so I could hear outside very well and he could hear me. I was trying not to make any noise because I didn’t want him thinking Ricky was ignoring him so I went and hid in the bathroom. I tip-toed to the door to look and see what kind of guy he looked like and he looked like an unstable addict. He kept yelling and pounding” RICKY F*** LET ME IN”!! He got angrier and angrier and began saying “IF YOU DONT LET ME IN IM GOING TO BREAK THE SCREEN! I didn’t know what to do, I tried yelling that it was the wrong room in a mans voice (I am a young woman alone so I wasn’t trying to have him know that I was alone in there) but he just kept yelling that he was going to break the screen. - [ ] At this point I was extremely frightened so I hid in the bathroom and called the front desk whispering so he wouldn’t hear me and become further antagonized, I asked them to send someone to tell him to go away. The response I got from the hotel was “sorry we won’t do anything about it, questioning me saying “how do we know you don’t know him” i repeatedly told them I didn’t know him, that he was threatening to break into my room at any moment but they didn’t care and were extremely rude to me. I asked them to call the police, in response I was told if I wanted to call the police I should do it myself. - [ ] I called 911, they came just in time. He was saying he was about to break the screen as they arrived. Even after the police were there the guy continued to say “please tell Ricky to let me get my bag. I said I don’t know Ricky, please leave me alone. They told him I don’t know Ricky, but he was angry and confused. The police left, this was around 3:30. I tried to sleep but I was scared he would come back, angry i had called the police on him. I finally got to sleep at 4:30, when I woke up my alarm hadn’t gone off because I had left my charger in the car and I didn’t want to leave my room in case he was still out there. I woke up at 10:45 and the checkout was 11. I called the desk to ask if I could have a 11:15 checkout because of this

This is more of a lodge than a hotel with multiple connected wings. I chose it because it's after memorial day and I wanted a pool, given I was arriving early from the east coast. I get to the hotel and the pool is closed. At a holiday inn. After memorial day. No notice. Not an email explaining it or on their website. I even called the hotel to change my reservation and no mention of it. The rooms are large enough - too large for the amount of furniture in them - but the pool was closed. It appears they set it up for tomorrow but I'm leaving for work at 7 am. Even if I had called they have a 24 hour no cancel policy so i would have been charged for the room no matter what. So, the hotel itself is rambling and there's a sister property that's a Ramada across some odd vast desolate field. They look exactly the alike. Same architect, same design. But separate hotels. The hotel decor is questionable. There are expanses of halls that scream for work - and someone with a design esthetic to fix them. There's just not enough furniture anywhere and what they do have is pushed up against the walls in every room hallway, lobby etc. This area is in a no mans land island with very few amenities and shuttered stores. No small little town center but a grouping of suburban buildings with a best buy, target, staples, tj maxx, etc that have empty shelves and no customers. Most close at 6 pm. Dump this place and stay in town. It's depressing. And the pool was closed. Ugh.

The property was safe and well-maintained, if a bit dated. Staff was helpful and friendly. However, I was shocked and disappointed to find that the free breakfast advertised on their website does not exist. On the official IHG webpage for this particular hotel, the current front page runs the statement ”Great dining begins here each morning at the free, hot Express Start Breakfast Bar. You'll be ready for the day with ”Make Your Own Pancakes,” western omelets, biscuits and gravy or other hot items, the cold favorites and bold 100% Arabica bean coffee.” However, when we arrived, we were informed that they did not offer any breakfast whatsoever, other than the adjacent hotel restaurant at which one could purchase meals. We did not bring breakfast food because we were advertised this free breakfast *on the official webpage* We feel lied to and cheated, as if we paid for a service only to find the service was missing a key promised component.