Hotel berhampiran Marine Park, Vancouver

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We recently spent 9 days here. Our room was large and comfortable, the AC worked well, the window opened, though only partially. The room had a fridge, a Keurig, and a microwave. The bed was comfortable, the towels nice, and good quality toiletries. The TV selection was limited. They have DVDs you can borrow and DVD players in the room, however the vast majority of the movies were action films. The room was fairly quiet and the facility kept clean except...the pool. Our primary reason for choosing this hotel was the pool. The first few days it wasn't bad, the water was a little murky, so I was careful not to put my face in the water. However, after a busy weekend, the water was filthy and the pool itself grimy. Swimming is my main form of exercise, so this was disappointing. The internet and wifi was very good most of the time, although there were periods when it simply stopped working for awhile. Overall, a nice place.

The property was safe and well-maintained, if a bit dated. Staff was helpful and friendly. However, I was shocked and disappointed to find that the free breakfast advertised on their website does not exist. On the official IHG webpage for this particular hotel, the current front page runs the statement ”Great dining begins here each morning at the free, hot Express Start Breakfast Bar. You'll be ready for the day with ”Make Your Own Pancakes,” western omelets, biscuits and gravy or other hot items, the cold favorites and bold 100% Arabica bean coffee.” However, when we arrived, we were informed that they did not offer any breakfast whatsoever, other than the adjacent hotel restaurant at which one could purchase meals. We did not bring breakfast food because we were advertised this free breakfast *on the official webpage* We feel lied to and cheated, as if we paid for a service only to find the service was missing a key promised component.

Tempat tinggal yang indah dan banyak belajar mengenai ilmu aqua dari petugas kaunter penerimaan tetamu yang menjaga hidupan liar di kawasan ini.

We have stayed at SpringHill Suites in Boise several times. Our experience there has always been much better than our experience at SpringHill Suites Portland Vancouver. I could not find a way to share feedback directly with the hotel manager, so I am resorting to TripAdvisor. After a bit of a struggle getting our reservation made so that we were sure we qualified for a Marriott Bonvoy promotion, we were successful in getting our desired room. That was a plus. Here are some of the issues we experienced. 1. The refrigerator was not cold and there was no one available to fix the issue on a weekend. 2. The bathroom fan was VERY noisy. 3. The sink had a large crack which indicated the poor upkeep of the room. 4. Both the bathroom and kitchen sinks were stained and showed poor upkeep. 5. The coffee that was available for breakfast was only warm...at best. 6. The breakfast food was not impressive at all. The SpringHill Suites in Boise was very impressive, with a much larger selection. 7. The breakfast presentation was rather ridiculous. It was not organized at all which made getting desired food a hassle. (example: Oatmeal was available at one end of the food bar, with the toppings available at the other end of the food bar. There were other weird layout issues as well. It was like they just put things in the food bar without giving it any thought as to organization. Basically, it was a subpar presentation. All that to say, it is doubtful we will stay here again. It felt a bit more like a cheap motel than a nice hotel. I generally don't make so many negative comments, and would have preferred to simply communicate these concerns with the management. Fix the website with a simple feedback link.

房間設施好，衞生好，服務好