Hotel Madin

Overall, good service, good bar, good food! The rating 3/5 was given due to noise nuisance. On a Saturday night there was loud DJ music and pounding vibration in my second floor room until 2.30am, which prevented us from sleeping. I called reception to complain twice and there were no actions taken. I did leave a review at the hotel and reinforced the problems to front desk staff upon check out once again, very politely always, and silence was all I got in return. Unfortunately, this stained our stay and I wouldn't recommend the place if you want genuine rest ina 5-star hotel.

Bad Hotel with really bad service from staff especially the front desk. Really pathetic it turns out to be really a lodge experience. Ac does not work in the room. Staff takes ages to bring food or shifting rooms. Less staffing and also over hyped with fake reviews on Google which made me visited here. That's the reason we should always book brand in hotel which is 5 star not just named to be a 5 star when they don't know to treat the guest nicely. I would never recommend anyone coming back here.

This hotel is simply fantastic. We stay here for one night.Hotel is very good.Rooms are big.neat and clean and are modern.Bathroom is too good .Food quality of restaurant is very good.Specially the Eggless cake served is very delicious. Buffet breakfast is very good.

While booking the hotel I was not sure about this hotel. The hotel was far better than my expectations. Rooms are good sized, clean and neat bathrooms are well maintained clean. Restaurant was in ground floor was nice the food was tasty. Good breakfast in morning many choices. I checked out for spa but looks like it’s closed maybe due to higher charges. Overall hotel is good for staying

Mr. Sandeep GM,Not worth it charges 13.5 K per night. Security checking ZERO. We both are senior citizens entered the hotel madin Varanasi around 5 PM from Airport, no security checking at the gate. We had to carry out trollies upto the reception ( could not find even a SINGLE PERSON TILL THE RECEPTION). Wanted to talk to the duty manager receptionist brought one person I don't know whom???? He was not able to speak properly . When I asked to talk to you on mobile was told that you are in flight to Delhi. Although I informed while booking the hotel that we don't take onion and garlic and was assured that will get food without that. Every day we were offered very limited options. Wanted to talk to F&B Manager twice but he was also not available. NOW THE HOTELS ARE EXPLOITING THEIR CUSTMERS BECAUSE OF HIGH INFLOW OF TOURIST. VERY MUCH DISAPPOINTED . LAST TIME IN 2020 WE STAYED IN TAJ GANGES, NO ISSUES WITH THEM. THIS TIME TAJ WAS NOT AVAILABLE SOBTRIED MADIN

Modern, clean hotel, a little far from the action but plenty of choices in the vicinity at the end of the day for dinner or a drink and enough locals enticing you to visit their bazaar. Near a local mall too so you can have a quick takeaway, or shop for a few things you might need like tissues - not easily available in India.