Pengguna Tetamu
30 Disember 2024
A lot of things to like at the Four Seasons, but a few issues that I will describe below. First, I have to start the review about the employees at this resort. I have stayed at numerous 5 star Caribbean resorts and the people have always been great. The employees here, however, were a step above. After a few days many knew our names. You literally could not walk past anyone here without a hello, can I help you or how is your trip. Truly amazing staff all over. The rest of the resort is very nice. Unlike one main tall building this hotel is spread out amongst a winding line of two story villas. There are three pools one of which is adult. This set up worked out great for us because we were traveling with college aged children. We received a room near the adult pool and because there were no young kids around even the beach in this spot was quiet and predominantly occupied by adults or college aged kids. This provided a great set up if your not traveling with young children during the holidays. The beach is very nice, the water was calm and beautiful. The hotel had all the necessary amenities including three restaurants for dinner where we had excellent meals, two for lunch (one being a great sushi spot) and we never had a bad meal. There was also live entertainment near the "on the dune" restaurant and lounge each night we were there. We also used the spa which has a nice zen feel with a waterfall and plunge pool. Soild locker rooms and relaxing beds. We had 4 massages, Two were great and the other two about average. Now, unfortunately a few negatives. First, the real reason for my 4 star review (not 5) comes down largely to the rooms. These are not 5 star luxury Four Seasons accommodations. The bathrooms are ancient. The tile is old, the water sensor on the shower wall was coming off the wall whenever we turned on the water and the shower head looked like it was from the 70's. As for the room, the size was excellent. Perhaps the wall paper was new, but overall it was dull and uninspiring. Also, the walls are incredibly thin. We had a connecting room with our kids so it was not an issue, but even with those doors closed we could.hear them clearly at least 50% of the time. If another family was in that room it would have been a problem. Next, the hotel has numerous winding pathways that make its way from one side of the resort to the other. You use them to get everywhere. If anyone from the Four Seasons is reading this its time for repaving. We encountered far too many holes, raised flags, broken cobble stones and cracks that should not exist at a 5 star resort, or even a 4 or 3 star resort. A near trip on a walk back to our room at night was almost a potential trip ending/altering injury. Also, the entry areas into the rooms looked old and tired. Next, you need new beach chairs. They are not uniform. They are slightly different throughout which just looks cheap, some the arms are falling apart an
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