Hotel berhampiran Alcazaba La Fortaleza, Velez

Major contraction works going on which was not mentioned at the time of booking. This holiday became a nightmare from start to finish. Large Cranes on site which woke me up every morning. Maintenance work going on around the site and no closing off the areas to the guests this was a very dangerous hazard. Builders/maintenance men walking across the pool whilst the guests are sunbathing. This place is on a steep hill and a car is a must. Reception is a Taxi drive away unless you have a car. Lots and lots of stairs to climb this is not for the disabled or young families. Taxis are hard to get we had to wait hours and some didn't even turn up. The Swimming pool has a barrier which you need a key to get in and out feels like a prison. lots of steps to climb to and from the pool. The pool had four Pool Showers which were all not working and closed off so we couldn't have a shower after a swim. The swimming pool toilets had no toilet paper. Apartment is very basic not like the glam photos. No hot water for first day, the hot water kept turning on and off all week. Bed sheets are just one flat sheet nothing else. No house keeping. Tumble dryer didn't work. No near by shops or bars, we had to take a taxi to the supermarket and everywhere else. Overall not a good holiday, very noisy with all the works going on, men walking around with heavy tools whilst you are enjoying the sun. Having to walk around all the mess was off putting let alone dangerous, it was as if we wasn't there. No mention of hills and stairs or any construction work in the reviews was a bit strange. I blame lastminute.com for not informing us of all this whilst booking this holiday.

Booked a trip with friends, returning yesterday. Staff were very pleasant but the rooms we were allocated varied massively. Friends were on 6th floor and we were on 4th floor (401). It was like we were staying in different hotels. Our room was very, very shabby. Air conditioning unit leaked so much that one side table was flooded with water unless we put a bin underneath. There was a space that should have had a fridge but it was just a mouldy empty cupboard. Bathroom was tiny with a cheap plastic wall mounted hair dryer that was useless. Toilet made trickling noise all night. Very old rickety wooden chair that we had to put outside of room otherwise we would have tripped over it because room was so small. Had we not been with friends we would have moved hotels. I would say the difference in room quality is circa 1970's Butlins and 6th floor present day Premier Inn. We were on 3 night mini ”moon” after getting married. We asked to change rooms but they said they were full. All that said staff were pleasant when approached but couldn't do anything. This end of the resort is undergoing renovation. It is a mainly Spanish holiday resort which was refreshing. Very little English spoken in bars and restaurants which led to a few meal surprises. Breakfast was adequate but repetitive and restaurant area was hot and stuffy. We tried eating outside but were told not too which was a shame. Coffee machine queue very tedious so gave up. Best bit was the beach bar opposite the hotel. Comfy sun beds, music and table service for 15 euros a day, one free cocktail included. Would consider trying again for a long weekend in couple of years when all rooms have been completely renovated and the promenade works have finished.

Ha sido toda la experiencia maravillosa. El hotel te hace muchos detalles al llegar, tienes café y té gratis ilimitados y te regalan muchas galletitas lotus. El desayuno increíble hay de todo y lo reponen cada dos por tres. Incluso hay una pequeña merienda. Las habitaciones huelen genial y está todo limpísimo, cuidan mucho los detalles. Trabajadores simpáticos y atentos. Por otro lado, la modernidad de las luces, televisiones con internet, luces led... Ha sido sorprendente. Esta muy cerca dle centro de la ciudad y puedes ir andando sin problemas a cualquier sitio. Sin duda repitiriamos en este hotel. Buena calidad, buenos precios.