Ulasan Royal San Marco Hotel

Room desperately needs renovation. The plastic tiles on the floor popped up and you can easily fall down - it is already safety situation. The room furniture is so worn out that you have a strong feening that it was picked up on the dumpster. The hairdryer is from grandma’s youth days, the whole bathroom is super old, tiles cracked, the faucets hard to manipulate to get the right temperature for shower. We needed two separated beds, and we were told that this type of rooms are only on 5th and 6th floor, but elevator goes only up to the 4th floor. The staircase to 5 and 6 floor are metal ones, shaky and covered with worn out and dirty carpet. The hallways on these 5 and 6th floor are blocked with cleaning carts with dirty and clean laundry for the most of day-time: maybe this way the hotel creates impression on their valuable customers on the lower floors by keeping all this stuff upstairs, but for upper floor customers it is a real quest how to get through these barricades into the room. I do not even speak about how do you feel after paying for 4star hotel and find yourself in these conditions. And even check-in was not available at 2 pm! The funny thing is that the hotel published his ad on ******* as a 4-star hotel, but in reality these twins bed rooms are 1-2 star only, but they charge you for them according to the 4-star pricing.