Hotel Mesra Haiwan Peliharaan di Vernon

So I booked a room. Got to the room about 830pm. Mind you check in is at 3pm. Turn the Tv on and got a pink screen. Tried turning it on a few times. Nothing. So i call the front desk and guy says ill be right up. He gets to the room tries to fix it but he couldnt then he says sorry but the Tv and Cable dont work today. So i replied well thats not acceptable. We need a diff room or refund. Tells me no other room available. They were sold out. He goes back downstairs and a girl calls the room n tells me the same thing about how the cable dosent work. I answered so you guys dont check your rooms before guest show up. Literally gives me an attitude and says well we do check out rooms but the day before. Also says it worked yesterday so idk. I answered thats not acceptable once again she answers well idk what to tell you. We cant fix it and theres no Manager here. Ill call you if a Manager calls back and hangs up on me. I go downstairs and said hey thats very rude n unprofessional. She says well i told you it dont work idk what to tell you. You can just check out and well refund you if my Manager says its okay. Then goes on and says now u can leave the property or ill have to call the police and have you escorted. I was shocked over an issue that has nothing to do with me over cable not working. Then she leaves the front desk and says i dont give a s*** what you do but you have to go. I have Never ever been treated so rotten and spoken to that way any hotel ive stayed at. I TRULY DO NOT RECOMMEND STAYING HERE Unless your ready for the poor customer service and mistreated.

The only reason I put 1 star was because there wasn't a zero star option. My Wife and I stayed 1 night here just to rest our heads for the night, while we were on the way to Maine for work. We had just laid our head down at 3am and all of a sudden there's screaming and human growling and items being thrown coming from the man across the hall from our room. it sounded like appliances being thrown at the door and walls. We were scared, not gonna lie, of the clearly mentally unstable and aggressive person across the hall. We called the front desk from our room to see if the kid working up front could get him to stop or call the police. IT WAS THAT BAD!!! The Kid at the front didn't want to do anything and then stated, ”he is in his room that he paid for, I cant do anything about what he's doing in there.” Even though THEIR MOTEL ROOM WAS BEING DESTROYED!!!! We requested to move rooms if he wasn't going to do anything about it. He changed our room, after he urged that our last room was the very last room available for that night. So we thought it was odd immediately when a room just suddenly became available. So when we wake up today, the same motel is trying to charge my card $500 it was declined. Then another attempt of $400. We called the Motel and said it was a mistake. our room was only $91.99 not $500 and not $400. The Manager then said that we were in the room that got destroyed and I told him that we were in the room across the hall and I have the receipt to prove it. He then started calling My wife ”a F******g B**** and that he's going to get his money for his motel damages because we demolished the room.” I called Corporate to file a claim and dispute, and the associate even saw in their system that the SLIMEY WORKERS at this Motel 6 Changed our room number after we checked out of our room. HE CHANGED OUR ROOM NUMBER TO THE DEMOLISHED ROOM NUMBER AFTER WE CHECKED OUT!!!!!!!!!! So they are in the process of getting it disputed. DO NOT STAY HERE!!!!! YOU WILL BE SCAMMED. IF YOU DO STAY HERE, MAKE SURE YOU PAY CASH OR ELSE THEY WILL WRONGFULLY CHARGE YOUR CARD IF YOU DO NEED TO STAY HERE. THE POLICE WILL NOT DO ANYTHING BECAUSE IT IS A ”CIVIL MATTER”