Hotel berhampiran Talcott Park, Vernon

So I booked a room. Got to the room about 830pm. Mind you check in is at 3pm. Turn the Tv on and got a pink screen. Tried turning it on a few times. Nothing. So i call the front desk and guy says ill be right up. He gets to the room tries to fix it but he couldnt then he says sorry but the Tv and Cable dont work today. So i replied well thats not acceptable. We need a diff room or refund. Tells me no other room available. They were sold out. He goes back downstairs and a girl calls the room n tells me the same thing about how the cable dosent work. I answered so you guys dont check your rooms before guest show up. Literally gives me an attitude and says well we do check out rooms but the day before. Also says it worked yesterday so idk. I answered thats not acceptable once again she answers well idk what to tell you. We cant fix it and theres no Manager here. Ill call you if a Manager calls back and hangs up on me. I go downstairs and said hey thats very rude n unprofessional. She says well i told you it dont work idk what to tell you. You can just check out and well refund you if my Manager says its okay. Then goes on and says now u can leave the property or ill have to call the police and have you escorted. I was shocked over an issue that has nothing to do with me over cable not working. Then she leaves the front desk and says i dont give a s*** what you do but you have to go. I have Never ever been treated so rotten and spoken to that way any hotel ive stayed at. I TRULY DO NOT RECOMMEND STAYING HERE Unless your ready for the poor customer service and mistreated.

Top check in even though it was past 3am. Room was clean as was the bathroom. Went to breakfast at 910am and there we limited options so you may want to go earlier. Pretty much what you expect from a Holiday Inn.

The only reason I put 1 star was because there wasn't a zero star option. My Wife and I stayed 1 night here just to rest our heads for the night, while we were on the way to Maine for work. We had just laid our head down at 3am and all of a sudden there's screaming and human growling and items being thrown coming from the man across the hall from our room. it sounded like appliances being thrown at the door and walls. We were scared, not gonna lie, of the clearly mentally unstable and aggressive person across the hall. We called the front desk from our room to see if the kid working up front could get him to stop or call the police. IT WAS THAT BAD!!! The Kid at the front didn't want to do anything and then stated, ”he is in his room that he paid for, I cant do anything about what he's doing in there.” Even though THEIR MOTEL ROOM WAS BEING DESTROYED!!!! We requested to move rooms if he wasn't going to do anything about it. He changed our room, after he urged that our last room was the very last room available for that night. So we thought it was odd immediately when a room just suddenly became available. So when we wake up today, the same motel is trying to charge my card $500 it was declined. Then another attempt of $400. We called the Motel and said it was a mistake. our room was only $91.99 not $500 and not $400. The Manager then said that we were in the room that got destroyed and I told him that we were in the room across the hall and I have the receipt to prove it. He then started calling My wife ”a F******g B**** and that he's going to get his money for his motel damages because we demolished the room.” I called Corporate to file a claim and dispute, and the associate even saw in their system that the SLIMEY WORKERS at this Motel 6 Changed our room number after we checked out of our room. HE CHANGED OUR ROOM NUMBER TO THE DEMOLISHED ROOM NUMBER AFTER WE CHECKED OUT!!!!!!!!!! So they are in the process of getting it disputed. DO NOT STAY HERE!!!!! YOU WILL BE SCAMMED. IF YOU DO STAY HERE, MAKE SURE YOU PAY CASH OR ELSE THEY WILL WRONGFULLY CHARGE YOUR CARD IF YOU DO NEED TO STAY HERE. THE POLICE WILL NOT DO ANYTHING BECAUSE IT IS A ”CIVIL MATTER”

Tempat yang baik untuk kami, perkhidmatan yang bersih dan baik.

Summary 3.5 Good 290 reviews Rooms 2.7 Location 4.6 Service 3.3 Where do I begin the price is great but the staff is just amazing a wheelchair-bound they were so helpful and kind to me throughout my stay above and beyond anything I was expecting really really glad I found this place many many Thanks

The room is big. And the location is very good. Surrounded a lot of malls. Fantastic!

We stayed during the holiday. We had 2 reservations because we left overnight for a different trip, so we are able to review 2 rooms. We asked for top floor for the most quiet which depends if there are noisy guests. I could not hear the highway but the access road to the mall can be noisy but it ceases since the mall closes by 8 pm. Both beds were comfortable with a medium firmness. The place looks like it was refurbished within the past year with clean rugs and bathrooms had no issues. However both room sofas had some food stains.There is an indoor pool. The breakfast was OK and better than some hotels under the name brand. Plus plenty of coffee. The menu changes a little bit. For instance, oatmeal was not available when there were fewer guests. There are still enough offerings. Brittany was very helpful with check in.

Sebaik sahaja saya tiba di hotel, keadaan gelap dan saya fikir saya berada di tempat yang salah. Meja penyambut tetamu tidak mempunyai sebarang langkah. Ia gelap di dalam. Membawa anda membuka bilik secara manual. Tiada lampu kecemasan atau air panas di dalam bilik. Buat satu malam saja, memang teruk tanpa pampasan! Lokasi masih separa.