Hotel berhampiran Fiera di Verona, Verona

I was skeptical reading previous reviews but decided to give it a try for one night during my business trip as I’m an IHG member. Having experienced staying at 5 different hotels in this city — most of them within walking distance on Corso Porta Nuova (main street leading from the train station to many main attractions) — I can say that Indigo was among one of my top 2 choices. The room I stayed in was tastefully decorated — the headboard of the bed immediately attracted attention, striking but elegant, with paintings seemingly telling romantic tales of the city’s history; open wardrobe was clever as it made the room seem spacious while leaving plenty of space for hanging clothes and jackets especially on a rainy day. The balcony was a super nice touch and was my favorite to come back to in the evening with a view of charming Verona at night watching people and cars passing by. Two chairs, a coffee table with blankets and a little bit of floral decorations. I spent a fair bit of time despite the cold and rain, soaking in the beautiful images which were among the most special memories I’d carry with me from this trip. Check-in was super efficient. Anna at the reception was an absolute joy to meet and interact with. She’s super kind, thoughtful and professional in helping me with storing my suitcase as I was in a rush to catch my train to a nearby city on a rainy day; she gave clear, accurate info helping me to go to the train station within 10mins; and on the next day, kindly offered recommendations for cafes. Her passion and enthusiasm and friendliness is above and beyond many of her peers. Her genuine smile stands out from others who might be just trying to get their job done. You can tell Anna is truly exceptional and a wonderful ambassador for Hotel Indigo. Keep up the good work! Breakfast service was super efficient, friendly, attentive. The professional and thoughtful gentleman offered multiple times coffee, tea, orange juice, etc, making sure each guest had everything needed for a good start of the day, quickly clearing dishes while guests stepped away - perfectly seamless. Truly outstanding attention to details. The restaurant offered a good variety of food choices: raw veggies are rare in hotel breakfast buffet but here they did so that was a plus in my book. Fresh fruits, muesli, (no sugar-added) yogurt and scrambled eggs were my go-to. Although I didn’t eat pastries or bread or drink Prosecco for breakfast, if that’s something you like then you’d be pleased to know they offered plenty to satisfy different tastes. The only thing that prevented Indigo from making my No. 1 choice in Verona was the shower. I requested specifically for a shower because from the photos shared by other travelers and reviews many commented that the bath look dated and needed update. I personally do not take baths in hotels so having a new, good water pressure shower with fast efficient drain would be way more important. They did honor my request with a standup shower corner stall. However, the square-shaped shower stall area was so small that my elbows (I’m petite size female) kept knocking on the glass doors. I believe they’re scheduled for major renovation in Jan-Feb 2024 so it’d be interesting to see if they remodel the bathrooms and showers.

Great location for a boutique hotel, rooms are comfortable and reasonably large. Clean and all of the Hotel employees are extremely friendly and helpful. The breakfast is plentiful . Only comment that I would have that would deserve less than a “5” rating is the shower in our room (Superior double) - too small and difficult to maneuver

The workers are very helpful and friendly. One of the workers helped us immediately after we had an issue. The rooms were amazing and clean.

1. Cleanliness - We stayed 4 nights and they didn’t clean the room for us once. Referring to some laws, but other hotels we’ve stayed at this trip all of them offer the daily cleaning service. 2. Location - City center, easily accessible to all attractions - We were able to store our shopping bags in between the shopping spree during the day 3. Service - They just did things as scripted, 2 girls chorus, nothing special. - We asked for bus information. She didn’t know. Most hotel staff should be able to provide this basic city info. 4. Amenities - No fitness. The only good is our room #50 has balcony, extra price for that ofc.

This is a lovely hotel with good facilities. The staff were helpful, efficient and friendly. Loved the breakfast - good quality and plenty of choice. 10/10 A little way from the centre of Verona but there is a bus service or staff happy to get a taxi for you. Took us about 20 minutes to briskly walk to the centre. I would happily stay again.

Struttura molto carina, purtroppo serata non delle migliori perché pienissimo e quindi complicato cenare / farsi servire. Prezzo pagato con offerta adeguato, mediamente alti per i servizi offerti. Pulizia non impeccabile (alcuni capelli nel bagno) ma bagno ristrutturato e molto bello, così come tutto il design dell'hotel. Personale solare e disponibile, molto bella la zona di ingresso

easy online checkin. No staff after midnight but all is possible with a downloadable smart-phone-installed key. Very simple, very easy. In the morning, we were greeted by friendly staff and even though breakfast was not included in our price we still got a little take-away cake as a gift.

The hotel is 12km from city center, in the middle of an industrial zone, so location for families is less than ideal. Ample parking. We reserved our two rooms two months in advance, on checkin we wanted to verify they are together and were told ‘they’re on the same floor’ sure they were, on completely separate sides of the floor. Concerned for our kids safety we had to split. But the worst was the breakfast. Frozen pancakes, lots of finished products not replaced with fresh trays (even ran out of scrambled eggs). In the end had to go elsewhere and buy breakfast. Bonus: Hotel is kept very clean.