Hotel berhampiran Church of Notre-Dame, Versailles, Versailles

It's a great location minutes from Versailles Chateau. Very comfortable bed. Nice bathroom and private separate toilet room. Carpeting is a bit old and only one elevator worked in the hotel. The other was broken for our 3 day stay. Breakfast buffet was just okay but some mornings no eggs or even water. When we checked in at 9 pm in the eve, there were no tables at the restaurant. The front desk said my wife and I could eat with a more limited menu at the lobby bar. We took his advice and the bar server said there's no food service in the bar area. He suggested room service. We called room service from our room and was told there's no food left for a club sandwich. We were told 20 minutes for a cheese plate and it came in over 45 minutes. The hotel is adequate and acceptable but 3 stars is generous. No concierge. When we asked for any advice (like Catholic Mass times) they said ”just go there”. Any interaction with the front desk staff felt like we were imposing on their time. Disclaimer: My wife and I have been traveling for 6 weeks throughout Spain and Portugal in all 5 star hotels.

We visited just for the weekend and what an amazing time it was. The staff on reception were professional and welcoming, speaking a number of different languages, including English, as did all the staff we encountered during our stay. I was so thankful for this as I saw one of the reviews which stated an expectation to speak French, this was simply not the case for us. We had a fabulous spacious 4th floor room on the park side with a small balcony. The bed was by far the most comfortable hotel bed I have slept in so far and the slippers provided, a much better quality that those in other hotels and we have been to a fair few. The bathroom was great, but just a word of caution if having a soak in the tub as it’s very prone to slipping due to the shape. A rubber mat for inside the bath is provided for you to use. Breakfast was a buffet only (no menu) and was very limited, although you can order a number of different egg dishes. There was just one chef and a bit of a queue. I don’t think this was unusual as there was a polite notice asking guests to come back once they have placed their order, which I did and maybe I shouldn’t have as it seemed that my order was then put on the back burner. I know this as I saw countless others guest getting their orders in and receiving their dishes before me. It’s only when I approached the station that the chef then went to get my order. The eggs Benedict received was ok but very close to being hard boiled and I prefer a runny yolk. The breakfast experience overall was ok, with staff being very polite when you asked them something, but this could have been better by them checking in to see if we had everything we needed, e.g. more coffee. I always think when it comes to hotels and indeed in life that ‘you don’t know what you don’t know’ and so far this year we’ve had exceptional service at breakfast from the Westin Palace Madrid and a truly amazing buffet with options to order extra dishes at the Ritz Carlton in Vienna, both of which renewed my faith in the hotel breakfast experience, so I know more can be done here at this hotel. We didn’t swim in the pool but it was a good size. The gym was amazing if you like like to keep your exercise up whilst away and the staff were very friendly. A tip for guests wanting to visit Versailles Palace & gardens, get you tickets from the concierge if you haven’t booked in advance. Indeed we hadn’t booked in advance and there were no tickets on the website when looked, so we were so relieved when we asked the concierge about this. One of the highlights of our stay has to be the view from our balcony at night of the Bastille fireworks, this was simply outstanding and totally unexpected, an experience which we aim to replicate next year and will return. Merci infiniment

Great hotel if you want to stay near chateau versailles. It was a 5min walk to get to the palace. We checked in after 12am and the hotel staff was very good to accommodate us. Upon arrive the staff gave us relevant information, helped us with bags up the stairs as there is no lift. He also gave us a cake which my daughter absolutely loved. There was a fan in the room which was good considering there was a heatwave. The have lemon water and passtieries available for free at reception which was a nice touch for myself and kids ro enjoy after a hot day of being outside. We also brought bottles of water which were €2.50. The staff were friendly and helpful. The room was clean. We had a double bed which for me and my 2 children in. There was also a sofa bed made up which my eldest child used. Even though we only stayed in the room to sleep for around 6 hours it was a comfortable stay. We did not have breakfast.

Outstanding from start to finish. I was contacted prior to the booking to sort out some anomalies in the booking, by telephone. Subsequent communications about our potential late arrival and the availability of parking was all dealt with very promptly and efficiently. The welcome was fabulous and the lady on reception could not have been more welcoming or helpful. Our room on the top floor was absolutely brilliant and had everything one could need even for an extended stay. The one and only drawback would be it is of course on the third floor and there is no lift so if stairs are a challlenge it could be an issue for some, in that specific room (gallerie des places). There are ground floor options and so I would suggest that is asked for if stairs are an issue. The parking one can book is a very short (30 seconds?) drive away and accessed off a narrow street and has a tricky entrance. Once inside all is easy but I can imagine some drivers with larger cars would struggle a little more than we did. Great location for exploring the nearby Palace of Versailles and a terric place to stay. It is self catrering and the presence of a small ”city” Carrefour directly across the road open to 9pm is really handy too. A big thank you to all the staff for making our stay perfect.

Upon arrival the staff were very helpful and friendly. When entering our room the beautiful scent of fresh sheets and air freshener welcomed us into the room. The view of the Versailles chantier station from our window was a good way to start the day. The hotel is walking distance to Versailles palace and nearby stores and the main train station in the area. There are plenty of restaurants and fast food stores in the area which often stay open till later in the night. Overall this was a very pleasant experience and would recommend this hotel to anyone who is after a clean and conveniently located hotel.