Hotel berhampiran The Umbrellatorium & Canery, Victoria

Hotel ini adalah hotel paling terperinci yang pernah saya tinggali di Kanada! Lokasinya di jalan pejalan kaki, hiasannya sangat indah, tempat mandinya penuh dengan L'Occitane, dan terdapat dua pasang selipar! Digemari, kopi juga merupakan jenama yang sangat bagus. Lain kali saya pergi ke Victoria, saya tidak akan pernah melihat mana-mana hotel lain. Pujian lima bintang itu pastinya patut untuknya.

I always love my stays at chateau Victoria. They are incredibly friendly and accommodating. The rooms are clean, and they will always go above and beyond for you. I have had no problems getting late check outs. The service is always on point.

1.攜程給的訊息有誤，標註的是有泳池的，所以我才選了這個酒店，但實際我們辦理入住的時候是沒有開的，很失望，後來前台又説可以借隔壁的某酒店要給我們講解用法，但是英文理解起來很麻煩，還需要出酒店，由於孩子很小不想折騰，我們就拒絕了。 2.酒店不算很新，收取了21加幣的停車費，我們到了停車場看到機子有寫12加幣，我們還打電話問了前台為啥我們是21加幣，然後也是英語沒有聽太懂，大概意思是12加幣是給訪問顧客的，我們是住店的，這個存疑吧，畢竟也沒搞懂原因。 3.第二晚我們換到了隔壁的大使館酒店，感覺起來設施新舊差異不大，但是價格降了50%，而且提供了免費停車場和第二天的免費早餐，這裏還要提一下攜程給的消息又不準，因為現實沒有微波爐，而我們住下來大使館酒店是提供了微波爐的，小驚喜吧。

It's a very nice hotel. The location is excellent with the legislation building outside. The staff is helpful. Breakfast is nice, though variety is just ok. Kitchen provision is a very nice option which save a lot for dinner.

Family great location close to Parliament House and inner harbour. Staff are attentive and accommodating. The kitchen is very well equipped, we can enjoy a homemade Christmas dinner in the suite, and had a great time in the indoor pool and hot tub, and the games room when everywhere is closed,homey hotel!

Definitely my favorite place to stay in Victoria! All tje special touches they do is really appreciated! Fresh baked cookies and a hand written note on the bed! Breakfast is 5 Star!!

I'll start with the good..... free parking, hot water, power shower, daily fresh towels & coffee, iron & ironing board, good staff, microwave, kettle, Keurig, fridge. Our room was OK. However, there is no elevator. The bed creaked every time you moved, the springs were noisy & when one rolled over, the other followed suit, you both rolled together it needs a new mattress & base. The pillows were lumpy and had no substance to them even when you used two. The curtains were threadbare & paint peeling off the walls. No safe in the room. Storage & hangers are minimal. Black grout in between the tiles on the floor (needs a scrub with some grout cleaner). This doesn’t mean it wasn't cleaned as there was no hair in the sink or bath from previous occupants that we saw room was cleaned daily with fresh towels. The sink was not in the bathroom but in the bedroom. Pool & sauna.....pool was warm, but it needs a clean - there were live bugs in the pool we were in it approximately 10 minutes before we got out as we were grosses out, you could not see the bottom it was cloudy. The saunas are separate, one male & one female with change room facilities we didn't use them we also didn't use the fitness room. Access to the pool/sauna/fitness room, you have to go outside, walk the path , and then re-enter the building. The on-site dining....The Loft great staff with good pub food salt n pepper pork bites were very the kitchen staff worked very hard. Live music most nights but not disturbed by it. The Coachman, we had 1 breakfast there, and it wasn't great. Apparently, the chef was Grumpy that day .... maybe that's why it wasn't great? Waitress was great. All in all staff, were great, shower was powerful & hot, bed was not comfy we won't stay here again when we visit next.

Wir haben uns für dieses Hotel aufgrund des Preises, der Lage und der kostenlosen Parkplätze entschieden. Obwohl die vorherigen Bewertungen teilweise nicht gut waren. Bei unserer Ankunft waren wir angenehm überrascht - der Eingangsbereich ist sehr einladend. Der Empfang war äußerst freundlich, wir haben einige Tipps erhalten, die sich als sehr wertvoll erwiesen haben. Das Zimmer war modern, nur etwas klein. Dafür gab es einen Balkon mit Blick auf den leeren Pool. Besonders positiv zu erwähnen ist das Bad. Alles sehr modern, beheizter Spiegel und eine ebenerdige Dusche. Mit dem Auto sind es übrigens nur ein paar Minuten ins Zentrum.

The hotel in general was alright. Nothing too special or fancy. There was a good restaurant at the base called Bin 4. What makes this hotel not great is that from the time that we were there (3 nights), 4 car windows were smashed and broken into including our own car. There was nothing in the vehicle. It seemed just to happen for the purpose of breaking something. The worst part is the day if we had to do a 7 hour drive home taking the ferry and the Coquihalla. The hotel says there is 24/7 security and people at the hotel which just doesn’t make sense for so many vehicles being broken into. Of course the hotel isn’t ‘responsible’. May not be the place you want to stay and certainly don’t leave anything in your car.

At first glance the hotel is appealing and welcoming. They may be experiencing a lack in staffing as very evident when checking in to be stuck in a very long line with 2 employees only at the desk for 3pm check in time. Of my 30 friends all attending the same NYE event, none got their rooms on time. I waiting until 4:30 pm for mine putting me behind and lost time to use any amenties ie pool etc., or for preparing for a 6pm start for the party with the appetizers. Appetizers were very limited as the buffett also was. very basic food, ie. a salad bun basket, pasta dish, potato surprise, and an overcooked beef hip at the end of the table. Desserts were very limited also. The bar was also understaff for the numbers attending. Very long lineups and $9 a drink was certainly too steep. Sure didn't feel like the $85 plus tax tickets worth. The saving grace for this event was the fantastic band and terrific crowd I was with to ring in the new year.