Hotel berhampiran Baluarte SAFARI GALLERY, Vigan

The hotel is located in the very heart of the city, just minutes and up to several hundred meters away from the main landmarks. Service is very good - I rated it 4 because of several flaws, including not very good support with handling luggage and parking space that is not very convenient. Rooms at the first floor are a bit too dark for my taste, but very well furnished in the stile of the building. Breakfast at the hotel was good, but can be chosen from a list of about 10 choices only. It’s a very good choice of stay in the city - I do recommend.

We had been upgraded to their their main hotel, the main hotel (street) is just adjacent to calle crisologo, the hotel is a must-stay if you're in Vigan, the hotel room (Queen) is big, the overall cleanliness is great, the hotel staffs are soo accommodating, the amenities were awesome, IG worthy, if you're into arts and painting, you're in the right place, masterpieces from Manansala, Juan Luna, Imao and others 👌👌👌

Hotel Mercante was such a great part of my fun, peaceful, safe, educational, and rejuvenating stay in Vigan (Jan. 29-31, 2024). I had been skeptical at first about the 4.5 (out of 5) average rating that the hotel has received so far from Trip Advisor reviewers. After all, there are many other more popular (higher-rated and understandably higher-priced) options for accommodations in the city. But having enjoyed the Hotel Mercante experience myself, I do recommend the place for no-fuss travelers like me, who simply want a safe, clean, quiet, and efficiently run hotel. More than the basic amenities, however, there is something truly commendable about the hotel’s staff and management, with their warmth, care, and professionalism. Of course, hotel employees are trained to smile and to be polite, helpful, and efficient. But in my interactions with the Hotel Mercante team, I sensed a sincerity and an unobtrusive desire to be of assistance that is beyond the call of duty. Early on (before I had even set foot in Vigan or met anyone there in person), I had been relieved and grateful for the prompt and kind email responses I got from Hotel Mercante while I was searching online for accommodation options. I had emailed other hotels, but the responses from HM (particularly, Solenn and Sofie, Front House Associates) were not only prompt but also written in the friendliest and most professional tone. They courteously and clearly answered all my email inquiries. They were also considerate enough to offer the best room-rate options available, which meant a lot to a 60-year-old solo traveler like me. I also had fun getting some quick lessons on basic Ilocano phrases from Stan (the night guard, who welcomed me when I arrived early in the morning) and Sean (front desk officer, though perhaps his position may be higher—I met him the day I was leaving). “Agyamanak, ading!” (Thank you, young man/woman) and “ag pagna pagna” (just strolling or walking around to relax and enjoy the sights) will, from now on, be part of the limited Ilocano vocabulary close to my heart. I am also grateful to Sarah (front desk), Steve (housekeeping), Paige (Cantina Mercante), Shea, Suzy, and others whose names I wasn’t able to get. For solo travelers and for families or groups, Hotel Mercante is value for your money. But most of all, it is value for your (even more precious) time and trust. It may not be the most popular or most expensive/trendy/classy hotel in Vigan, but all I really needed was a place for homey, clean, safe, quiet, reasonably priced and very conveniently located accommodations—with excellent service and heartwarming staff. And I definitely, thankfully, got all that at Hotel Mercante.

We just came back from our visit to Vigan, Ilocos Sur. I thought to write this review before I start to get busy with work and home chores:-) The whole staff starting with Jackie, Jo, and all others there, they made our stay like our true home. They are warm people, attentive to our needs, caring, and respectful. The Hotel kept their place clean and sanitized maintaining the historic cultural appearance of the place. They have warm water for bath and provided us with clean towels, and complete toiletries. Breakfast is included in the daily charge. If you want to ride a ”calesa,” Jo did a good job in finding us a beautiful horse (his name is ”Castanio”), sturdy and strong. Hotel Felicidad provided us with a list of places to see. The Hotel has its own big parking lot that is secured. They, too, have their own transportation that caters to tourists (upon request) to take them to shop around the Calle Crisologo sections. Their wi-fi has a strong signal. Not sure of a business center since we were there for a pleasure visit. It's best to visit the ”Calle Crisologo” in the late afternoon till the evening. The beauty of the historic houses reveals even more their meaning. Try to visit the Bell Tower, do not miss it! I highly recommend Hotel Felicidad to all. Its proximity is best to tourist attractions, restaurants, churches, bakeries, and many more.

Me and a friend stayed there for one day and we thought we wont need to buy a toothpaste and soap but we had to coz they only provided one tiny toothpaste and one tiny tube of 3 in 1 shampoo/soap/conditioner. Not enough for two persons who will take a bath twice a day and brush their teeth twice also. Their blanket is small also for two thin body adults. Its like their blanket is only for 1 person same with their toothpaste and 3in1 soap. If you want another blanket you have to pay

Approachable staff good service and fancy accomodation..the management is well prepared for all of there guest and they served what you want the food is good and very clean rooms that would love you to stay..

Nice and clean hotel,overlooking of bell tower church,only thing is the water from shower is not so strong enough,for a rush shower

The best thing about the hotel is its serenity and long distance from the bustle of the nearby Vigan. The staff are courteous, always wearing smile, and helpful. The plated breakfast is fine. You can see the nearby beach from where the restaurant is. But when I was there, the alfresco rooftop area was closed. It is not the nearest hotel to the beach. You have to walk for 10minutes to get to the beach. The plus point is its hotel. It’s located adjacent to the house of the owner but the staff explained to me that it’s fine to use it because it’s one of the amenities of the hotel. The downside is the transportation from Vigan. If you do not have a car, you are left with the tricycles. The drivers are not the most honest about the fare. When you ask them, they will tell you as low as 100pesos to as high as 150pesos. So be mindful. Better ask the driver before you take the ride. I can recommend it to friends and families with cars but not fellow backpackers and solo travelers without a car.

it was raining hard when we reached this place and the parking area was starting to get flooded. there was no staff to welcome the guests or offer umbrellas to shield us from the downpour. the hotel is not within the city of vigan. we were ushered to our room by one hotel helper who assisted us with our luggages. courteous and jolly guy. food was typically done the ilocano way. i'm used to the taste and the way it was presented. what i'm very particular about was the repetitive banana being offered for dessert, either boiled, caramelised or served very ripe. our towels were never replaced for the 4D/3N we stayed. they just assumed we didn't care since we didn't bother to request for a new set. the telephone in our room has no dial tone. the bathroom exudes an unpleasant smell at a particular hour at night. but overall, we felt welcomed as we stayed longer. we were allowed beyond the time to continue with our socials. the staff just let us be while singing our hearts out. they were very kind and understanding when we ask for small favors from time to time. might stay here again next time.