Hotel berhampiran Dancing Fountain, Vigan

Hotel Mercante was such a great part of my fun, peaceful, safe, educational, and rejuvenating stay in Vigan (Jan. 29-31, 2024). I had been skeptical at first about the 4.5 (out of 5) average rating that the hotel has received so far from Trip Advisor reviewers. After all, there are many other more popular (higher-rated and understandably higher-priced) options for accommodations in the city. But having enjoyed the Hotel Mercante experience myself, I do recommend the place for no-fuss travelers like me, who simply want a safe, clean, quiet, and efficiently run hotel. More than the basic amenities, however, there is something truly commendable about the hotel’s staff and management, with their warmth, care, and professionalism. Of course, hotel employees are trained to smile and to be polite, helpful, and efficient. But in my interactions with the Hotel Mercante team, I sensed a sincerity and an unobtrusive desire to be of assistance that is beyond the call of duty. Early on (before I had even set foot in Vigan or met anyone there in person), I had been relieved and grateful for the prompt and kind email responses I got from Hotel Mercante while I was searching online for accommodation options. I had emailed other hotels, but the responses from HM (particularly, Solenn and Sofie, Front House Associates) were not only prompt but also written in the friendliest and most professional tone. They courteously and clearly answered all my email inquiries. They were also considerate enough to offer the best room-rate options available, which meant a lot to a 60-year-old solo traveler like me. I also had fun getting some quick lessons on basic Ilocano phrases from Stan (the night guard, who welcomed me when I arrived early in the morning) and Sean (front desk officer, though perhaps his position may be higher—I met him the day I was leaving). “Agyamanak, ading!” (Thank you, young man/woman) and “ag pagna pagna” (just strolling or walking around to relax and enjoy the sights) will, from now on, be part of the limited Ilocano vocabulary close to my heart. I am also grateful to Sarah (front desk), Steve (housekeeping), Paige (Cantina Mercante), Shea, Suzy, and others whose names I wasn’t able to get. For solo travelers and for families or groups, Hotel Mercante is value for your money. But most of all, it is value for your (even more precious) time and trust. It may not be the most popular or most expensive/trendy/classy hotel in Vigan, but all I really needed was a place for homey, clean, safe, quiet, reasonably priced and very conveniently located accommodations—with excellent service and heartwarming staff. And I definitely, thankfully, got all that at Hotel Mercante.

The hotel is located in the very heart of the city, just minutes and up to several hundred meters away from the main landmarks. Service is very good - I rated it 4 because of several flaws, including not very good support with handling luggage and parking space that is not very convenient. Rooms at the first floor are a bit too dark for my taste, but very well furnished in the stile of the building. Breakfast at the hotel was good, but can be chosen from a list of about 10 choices only. It’s a very good choice of stay in the city - I do recommend.

The Vegan Plaza Hotel is situated in the best location - at the beginning of Calle Chrisilogo street. It is convenient and easy to get around to any place from here. The kalesa (horse and carriage) and the tricycles are located right in front of the hotel. The fountain is a 7 min walk from here and an 8 min ride to the bus station. The hotel is very clean and well maintained. The staff are friendly and helpful. Anything that you requested was seen to immediately and with a smile. Breakfast was ok, there should be more variety. They provide in room massage which was great. They have 2 restaurants which provides a a variety of local dishes. Bathroom is little small in size, however, the shower was awesome. This is a very good hotel and I would certainly stay here again when I come to Vigan. Wonderful stay.

I really like this hotel, though a bit difficult to find at the beginning, some people doesn't know this hotel and found out that's its just new. But eventually we figured it out, we saw the street sign Calle Jacinto. The room is clean with bath towel, liquid soap, tooth brush, bottled water. Paulo is very accomodating when we've reached the hotel. There are some decorative paintings around the living room area at the second floor. Though you can smell the freshly paint but since I love painting so I really don't mind it😁. It's a walking distance from the famous Calle Crisologo. We walked around and watched the famous dancing fountain at night and we don't have difficulty going back to the hotel since it's just near. The only problem we've encountered in our room is the toilet bowl has some problem but we've talked to Ms. Meg their supervisor and they will surely fix this asap. They served a set meal breakfast, you just need to choose which one you like to eat with coffee or juice. Overall, our stay is satisfactory and this hotel is highly recommended.

The stay was good. The room is very cozy. They accepted us even its very early for us to check in in the morning.

I stayed at Le Dream Hotel when it was first open. The staff was very friendly and accommodating. They made sure to cater to my every needs. The rooms were very luxurious and comfortable and the air conditioning was heavenly in the Philippines hot weather. Also, super comfortable pillows and blankets! Lastly, the food and drinks were amazing and super fresh. Would definitely recommend going here for your next Vigan stay!

Nice and clean hotel,overlooking of bell tower church,only thing is the water from shower is not so strong enough,for a rush shower

Me and a friend stayed there for one day and we thought we wont need to buy a toothpaste and soap but we had to coz they only provided one tiny toothpaste and one tiny tube of 3 in 1 shampoo/soap/conditioner. Not enough for two persons who will take a bath twice a day and brush their teeth twice also. Their blanket is small also for two thin body adults. Its like their blanket is only for 1 person same with their toothpaste and 3in1 soap. If you want another blanket you have to pay

it was raining hard when we reached this place and the parking area was starting to get flooded. there was no staff to welcome the guests or offer umbrellas to shield us from the downpour. the hotel is not within the city of vigan. we were ushered to our room by one hotel helper who assisted us with our luggages. courteous and jolly guy. food was typically done the ilocano way. i'm used to the taste and the way it was presented. what i'm very particular about was the repetitive banana being offered for dessert, either boiled, caramelised or served very ripe. our towels were never replaced for the 4D/3N we stayed. they just assumed we didn't care since we didn't bother to request for a new set. the telephone in our room has no dial tone. the bathroom exudes an unpleasant smell at a particular hour at night. but overall, we felt welcomed as we stayed longer. we were allowed beyond the time to continue with our socials. the staff just let us be while singing our hearts out. they were very kind and understanding when we ask for small favors from time to time. might stay here again next time.

The best thing about the hotel is its serenity and long distance from the bustle of the nearby Vigan. The staff are courteous, always wearing smile, and helpful. The plated breakfast is fine. You can see the nearby beach from where the restaurant is. But when I was there, the alfresco rooftop area was closed. It is not the nearest hotel to the beach. You have to walk for 10minutes to get to the beach. The plus point is its hotel. It’s located adjacent to the house of the owner but the staff explained to me that it’s fine to use it because it’s one of the amenities of the hotel. The downside is the transportation from Vigan. If you do not have a car, you are left with the tricycles. The drivers are not the most honest about the fare. When you ask them, they will tell you as low as 100pesos to as high as 150pesos. So be mindful. Better ask the driver before you take the ride. I can recommend it to friends and families with cars but not fellow backpackers and solo travelers without a car.