Hotel berhampiran ヴィガン観光案内所, Vigan

Hotel Mercante was such a great part of my fun, peaceful, safe, educational, and rejuvenating stay in Vigan (Jan. 29-31, 2024). I had been skeptical at first about the 4.5 (out of 5) average rating that the hotel has received so far from Trip Advisor reviewers. After all, there are many other more popular (higher-rated and understandably higher-priced) options for accommodations in the city. But having enjoyed the Hotel Mercante experience myself, I do recommend the place for no-fuss travelers like me, who simply want a safe, clean, quiet, and efficiently run hotel. More than the basic amenities, however, there is something truly commendable about the hotel’s staff and management, with their warmth, care, and professionalism. Of course, hotel employees are trained to smile and to be polite, helpful, and efficient. But in my interactions with the Hotel Mercante team, I sensed a sincerity and an unobtrusive desire to be of assistance that is beyond the call of duty. Early on (before I had even set foot in Vigan or met anyone there in person), I had been relieved and grateful for the prompt and kind email responses I got from Hotel Mercante while I was searching online for accommodation options. I had emailed other hotels, but the responses from HM (particularly, Solenn and Sofie, Front House Associates) were not only prompt but also written in the friendliest and most professional tone. They courteously and clearly answered all my email inquiries. They were also considerate enough to offer the best room-rate options available, which meant a lot to a 60-year-old solo traveler like me. I also had fun getting some quick lessons on basic Ilocano phrases from Stan (the night guard, who welcomed me when I arrived early in the morning) and Sean (front desk officer, though perhaps his position may be higher—I met him the day I was leaving). “Agyamanak, ading!” (Thank you, young man/woman) and “ag pagna pagna” (just strolling or walking around to relax and enjoy the sights) will, from now on, be part of the limited Ilocano vocabulary close to my heart. I am also grateful to Sarah (front desk), Steve (housekeeping), Paige (Cantina Mercante), Shea, Suzy, and others whose names I wasn’t able to get. For solo travelers and for families or groups, Hotel Mercante is value for your money. But most of all, it is value for your (even more precious) time and trust. It may not be the most popular or most expensive/trendy/classy hotel in Vigan, but all I really needed was a place for homey, clean, safe, quiet, reasonably priced and very conveniently located accommodations—with excellent service and heartwarming staff. And I definitely, thankfully, got all that at Hotel Mercante.

The hotel is located in the very heart of the city, just minutes and up to several hundred meters away from the main landmarks. Service is very good - I rated it 4 because of several flaws, including not very good support with handling luggage and parking space that is not very convenient. Rooms at the first floor are a bit too dark for my taste, but very well furnished in the stile of the building. Breakfast at the hotel was good, but can be chosen from a list of about 10 choices only. It’s a very good choice of stay in the city - I do recommend.

The stay was good. The room is very cozy. They accepted us even its very early for us to check in in the morning.

Nice and clean hotel,overlooking of bell tower church,only thing is the water from shower is not so strong enough,for a rush shower

You have to be alert to spot the location of this hotel. Aside from a big sign with its name all you can see is an old house. You have to enter a gate at the back of the old house where you will find this hotel. The 24 hour reception desk is located at the foot of the steps leading to the rooms. Its more like an apartment complex with studio apartments The rooms are pretty basic and worth what we paid for which was below Php 2k.If you just want an inexpensive place to lie your head down after visiting Vigan this place might suit you.DONT EXPECT TOO MUCH!

Me and a friend stayed there for one day and we thought we wont need to buy a toothpaste and soap but we had to coz they only provided one tiny toothpaste and one tiny tube of 3 in 1 shampoo/soap/conditioner. Not enough for two persons who will take a bath twice a day and brush their teeth twice also. Their blanket is small also for two thin body adults. Its like their blanket is only for 1 person same with their toothpaste and 3in1 soap. If you want another blanket you have to pay

I stayed at Le Dream Hotel when it was first open. The staff was very friendly and accommodating. They made sure to cater to my every needs. The rooms were very luxurious and comfortable and the air conditioning was heavenly in the Philippines hot weather. Also, super comfortable pillows and blankets! Lastly, the food and drinks were amazing and super fresh. Would definitely recommend going here for your next Vigan stay!

Approachable staff good service and fancy accomodation..the management is well prepared for all of there guest and they served what you want the food is good and very clean rooms that would love you to stay..

it was raining hard when we reached this place and the parking area was starting to get flooded. there was no staff to welcome the guests or offer umbrellas to shield us from the downpour. the hotel is not within the city of vigan. we were ushered to our room by one hotel helper who assisted us with our luggages. courteous and jolly guy. food was typically done the ilocano way. i'm used to the taste and the way it was presented. what i'm very particular about was the repetitive banana being offered for dessert, either boiled, caramelised or served very ripe. our towels were never replaced for the 4D/3N we stayed. they just assumed we didn't care since we didn't bother to request for a new set. the telephone in our room has no dial tone. the bathroom exudes an unpleasant smell at a particular hour at night. but overall, we felt welcomed as we stayed longer. we were allowed beyond the time to continue with our socials. the staff just let us be while singing our hearts out. they were very kind and understanding when we ask for small favors from time to time. might stay here again next time.