Hotel berhampiran UNP College of Health Sciences, Vigan

I stayed at Le Dream Hotel when it was first open. The staff was very friendly and accommodating. They made sure to cater to my every needs. The rooms were very luxurious and comfortable and the air conditioning was heavenly in the Philippines hot weather. Also, super comfortable pillows and blankets! Lastly, the food and drinks were amazing and super fresh. Would definitely recommend going here for your next Vigan stay!

We decided to stay here for the new year to escape Manila and the loud festivities. It was indeed quiet and that was nice. Staff was nice enough and helpful. Although at times it felt like they didn't really know what was going on most of the time. We asked if there were any new year activities planned and they said there weren't any. Which wasn't surprising since there were animals and loud noise would have scared them. But I would have at least expected some type of greeting the new year event at the restaurant for the guests. Like a small gathering and a countdown. Maybe some champagne or cider. But no. Nothing at all. There was also no explanation on the inclusions for the stay. Like how to feed the animals or tours. Nothing was offered. You had to ask them about it. The rooms were OK and clean. Comfy and the hot shower was working. But for some odd reason they didn't think to have phones in the room? You can't call the front desk or the restaurant. You have to physically walk there or call them with your own cellphone. Which was definitely frustrating. The pool was dirty. Looks nice in the pictures but there was grime and sludge in the pool. The food was so/so. So we decided not to order anything. The free breakfast was also so/so. Watery soup, watery juice, and the food itself was just pretty plain. They never fully filled the buffet area. They would only add a small amount whenever it was empty or near empty. So I was afraid that maybe if you get there a bit late they wouldn't refill the buffet and you'd be stuck with whatever was left. There was also no bread station or choices for drinks. No cereal and milk. Their free shuttle to Calle crisologo also only went up to 8pm for pick up. I mean that's like the bare minimum. That's when the fun begins really. So best to take your own vehicle instead. We didn't visit the Baluarte since it wasn't really explained to us and when we checked out we asked if it was still possible to get a tour with them and their golf carts/electric vehicles but they said no. They were charging and none was available. But honestly I think they just lied since we already checked out. So overall it was an OK stay since it was quiet and relaxing and I was with my family and kids and they enjoyed the animals. Would I stay again? Probably not unless someone else is paying. All the brochures made a big deal of the animals etc but they never really explained anything about it so it was just a regular hotel thing for me with random animals around.

The hotel is nestled in the heart of Vigan, with one side facing the infamous Calle Crisologo (a historic cobblestone street and walking area). It has a charming rooftop pool and bar. Its interior reflects the beauty of Spanish art. The intricate details and warm colors transport you to a bygone era, creating a unique blend of old-world charm and modern comfort. The hotel’s common areas and rooms are impeccably clean, and the staff’s warm hospitality create a welcoming a**osphere that makes you feel right at home.

Nice well maintained hotel in the middle of town 5v min walk from Calle Crisologo. Rooms are small but nice and modern. The shower is great. Powerful and warm. Bathroom all works. Mineral water available on every floor. Hotel is offering set Filipino breakfast and is tasty according to my asawa. Parking along the street but safe. Nothing more particular facilities worth mentioning.

I really like this hotel, though a bit difficult to find at the beginning, some people doesn't know this hotel and found out that's its just new. But eventually we figured it out, we saw the street sign Calle Jacinto. The room is clean with bath towel, liquid soap, tooth brush, bottled water. Paulo is very accomodating when we've reached the hotel. There are some decorative paintings around the living room area at the second floor. Though you can smell the freshly paint but since I love painting so I really don't mind it😁. It's a walking distance from the famous Calle Crisologo. We walked around and watched the famous dancing fountain at night and we don't have difficulty going back to the hotel since it's just near. The only problem we've encountered in our room is the toilet bowl has some problem but we've talked to Ms. Meg their supervisor and they will surely fix this asap. They served a set meal breakfast, you just need to choose which one you like to eat with coffee or juice. Overall, our stay is satisfactory and this hotel is highly recommended.

This hotel is a MUSEUM. Beautiful paintings and other incredible art collections line the hallways. Staying here feels like living in an art museum. The staff is amazing as well! They are polite, friendly and helpful. They serve excellent breakfast. I had the best Filipino breakfast in Vigan. This is the best hotel in Vigan Heritage Village so far! I travelled solo, but I would recommend this hotel to couples, friends and families.

We had been upgraded to their their main hotel, the main hotel (street) is just adjacent to calle crisologo, the hotel is a must-stay if you're in Vigan, the hotel room (Queen) is big, the overall cleanliness is great, the hotel staffs are soo accommodating, the amenities were awesome, IG worthy, if you're into arts and painting, you're in the right place, masterpieces from Manansala, Juan Luna, Imao and others 👌👌👌

Hotel Mercante was such a great part of my fun, peaceful, safe, educational, and rejuvenating stay in Vigan (Jan. 29-31, 2024). I had been skeptical at first about the 4.5 (out of 5) average rating that the hotel has received so far from Trip Advisor reviewers. After all, there are many other more popular (higher-rated and understandably higher-priced) options for accommodations in the city. But having enjoyed the Hotel Mercante experience myself, I do recommend the place for no-fuss travelers like me, who simply want a safe, clean, quiet, and efficiently run hotel. More than the basic amenities, however, there is something truly commendable about the hotel’s staff and management, with their warmth, care, and professionalism. Of course, hotel employees are trained to smile and to be polite, helpful, and efficient. But in my interactions with the Hotel Mercante team, I sensed a sincerity and an unobtrusive desire to be of assistance that is beyond the call of duty. Early on (before I had even set foot in Vigan or met anyone there in person), I had been relieved and grateful for the prompt and kind email responses I got from Hotel Mercante while I was searching online for accommodation options. I had emailed other hotels, but the responses from HM (particularly, Solenn and Sofie, Front House Associates) were not only prompt but also written in the friendliest and most professional tone. They courteously and clearly answered all my email inquiries. They were also considerate enough to offer the best room-rate options available, which meant a lot to a 60-year-old solo traveler like me. I also had fun getting some quick lessons on basic Ilocano phrases from Stan (the night guard, who welcomed me when I arrived early in the morning) and Sean (front desk officer, though perhaps his position may be higher—I met him the day I was leaving). “Agyamanak, ading!” (Thank you, young man/woman) and “ag pagna pagna” (just strolling or walking around to relax and enjoy the sights) will, from now on, be part of the limited Ilocano vocabulary close to my heart. I am also grateful to Sarah (front desk), Steve (housekeeping), Paige (Cantina Mercante), Shea, Suzy, and others whose names I wasn’t able to get. For solo travelers and for families or groups, Hotel Mercante is value for your money. But most of all, it is value for your (even more precious) time and trust. It may not be the most popular or most expensive/trendy/classy hotel in Vigan, but all I really needed was a place for homey, clean, safe, quiet, reasonably priced and very conveniently located accommodations—with excellent service and heartwarming staff. And I definitely, thankfully, got all that at Hotel Mercante.

Great Place to stay when traveling in Vigan, particularly at Calle Crisologo. Comfortable dining area and inviting ambience. The Staffs are very helpful. Serves authentic Ilocano foods for breakfast. Will be coming back soon to this very historic place.

We just came back from our visit to Vigan, Ilocos Sur. I thought to write this review before I start to get busy with work and home chores:-) The whole staff starting with Jackie, Jo, and all others there, they made our stay like our true home. They are warm people, attentive to our needs, caring, and respectful. The Hotel kept their place clean and sanitized maintaining the historic cultural appearance of the place. They have warm water for bath and provided us with clean towels, and complete toiletries. Breakfast is included in the daily charge. If you want to ride a ”calesa,” Jo did a good job in finding us a beautiful horse (his name is ”Castanio”), sturdy and strong. Hotel Felicidad provided us with a list of places to see. The Hotel has its own big parking lot that is secured. They, too, have their own transportation that caters to tourists (upon request) to take them to shop around the Calle Crisologo sections. Their wi-fi has a strong signal. Not sure of a business center since we were there for a pleasure visit. It's best to visit the ”Calle Crisologo” in the late afternoon till the evening. The beauty of the historic houses reveals even more their meaning. Try to visit the Bell Tower, do not miss it! I highly recommend Hotel Felicidad to all. Its proximity is best to tourist attractions, restaurants, churches, bakeries, and many more.