Hotel berhampiran Viimsi Keskus, Haabneeme

Really great place very close to an amazing park and the seaside promenade. They have an amazing bistro where the borscht was absolutely divine. I loved the concept of the coworking space, DIY room and Yoga room. The only negative comment I have - I didn't appreciate breakfast staff member trying to talk with us only in Russian. She didn't know English and I'm not sure if she knew Estonian. Slightly upsetting.

The hotel is conveniently located next to the marina, and the Old Town can be reached in 10 minutes. We had a balcony in our room, which is a nice place to spend time in good weather, even though there are apartment buildings being built in front. The beds are comfortable, the air conditioning is good and the same could be told about soundproofing of the room. The biggest minus is the poor water drainage in the shower. If you bathe for 5-10 minutes without turning off the water, the water rises and pours out of the cabin. To sum up, the hotel is OK, but the 4-star rating is inadequate (no things like shampoo, shower gel and other products, empty fridge, rooms a bit outdated).

Unskilled staff continues to lower this holes service quality. I wrote review also earlier about this hotel and even hotel management promised improvements, but apparently management meant that the leave the hotel and let the new management to handle staff training and skill issues if the can. This has not happen. We went there to check the situation, stayed over weekend and noticed at the check-in that reception staff is not up to level in their skill as they clearly struggled to handle payment terminal and card terminals. So some of the payment seems gone through, but some didn't they said. So some of our group were asked to pay room charges again at the check out just to notice after arrival home that actually room was already charged at the check-in. So they double charged room fees as staff didn't know how to work with their basic tools. Our group members had to spend time and effort to clear payment issues with banks to get balance back. I'm still waiting my doubled charged money refund. So I urge everyone to check their payments and credit cards BEFORE leaving this hotel as I said this was not the first time when this happen. I'm quite sure it was my last on this hotel.

Hôtel très bien situé et très propre. Personnel sympathique. La douche n'est pas très pratique sinon tout était parfait.

The Hotel was very nice and comfortable. We spent 3 nights at the Hotel and enjoyed our stay. It is close to the City Center and we could walk to our restaurant for our meals. Breakfast was Excellent with a big spread. Will recommend this Hotel to anyone visiting Tallinn

The experience was just amazing ! I was staying in hotel to celebrate birthday in Tallinn, and I was amazed of how good it is ! The room was brilliant on a higher floor! It was clean and cozy. Breakfast was good All the personnel were polite and helpful, it was easy to navigate from hotel to all city parts to have fun :) highly recommend this place to stay !

We had a 5th anniversary with my girlfriend and decided to stay at Mövenpick Hotel Tallinn. We booked a few days in advance to get a deluxe room with enough space and a bath. The price for the booking was fair since the hotel was located in the city center and it was the holiday season. When we arrived at the hotel we went to the reception, paid for our stay and got our room cards. When we got to our room, something felt off, there was no bath, the room was quite tight and the location was next to the elevator. We were very confused and looked at the pictures online and our bookings again to make sure we chose the right room type and we confirmed ourselves that this was the wrong room, we gathered our things and went back to the reception. It turned out they had given us a standard room even tho we had booked a deluxe one and even paid for a deluxe room at the reception. The whole hotel was full and there was no alternative so we just had to settle with that, since we did not want to risk being without a stay for the night on our 5th anniversary. I don't understand, how can you ask for a deluxe room price for a stay, if you are out of deluxe rooms in the hotel. I know people make mistakes, but we felt cheated on at this point. If we arrived at the hotel and were informed of this firsthand, that there had been a mistake etc it would have been fine, but to charge for a deluxe room and give standard room cards and later make a surprise face, is just bad. To compensate for this we were promised 2 cocktails from the front bar and a 2 hour later check-in. We agreed to this since we did not have any choice. When we decided to go out in the evening and get our 2 cocktails we had a bad encounter with the lady keeping the bar. She was arrogant and did not know anything about this, so we spent quite a lot of time trying to convince her that we had a deal with the reception. She went to confirm this and when she came back she said we would have 2 soft drinks. Two soft drinks! You made a mistake, you apologized and offered to make up for it and then you decide to withdraw from your promise? That is just plain bad. We had loss of words and did not want to start a scene, we got our drinks and just went back to our hotel room. Overall, you can have a great location, you can have good breakfast, and a fancy hotel, but if the staff is arrogant and you get a taste of being cheated on, nothing fixes that.

I have no idea why this hotel is classed as 4*. I stayed in a tiny box room where the temperature could not be controlled and was just too hot for me. The window could only be opened slightly which kept shutting on its own accord! The staff did provide me with a fan though, which helped. There was no hospitality tray, which for a so called 4* is a basic. Their description says it’s 5 mins from the town Sq. It is NOT by any stretch of the imagination. It’s at least 15 mins, up a hill, then down a hill. It’s hard work. The breakfast service was an absolute shambles. Everything crowded together in one corner. A coffee machine that took ages to dispense coffee and i only wanted hot water. There was a massive queue for the buffet, then a queue for the drinks. Once you’ve got your food, there was no where left to sit, with people wandering around with plates of food. It was the most stressful breakfast service i’ve ever endured and the whole process took over an hour to complete. i was utterly fed up. Bed was comfy though. If i could have stayed somewhere else, i would have done. Not very pleasant for a holiday experience

This if former ”Ulemiste hotel”, recently rebranded to ”Mercure”. If not mistaking, some period during and post-covid it was not functioning. From interior/exterior point of view nothing much changed, even colours and furniture remained original from previous hotel. Food quality during breakfast slightly improved, didn't try restaurant onsite, but must say bar doesn't have draught beer, only bottled. Bed was comfortable, sound insulation reasonable. The only downside - permanently changing temperature of water from hot to cold. Parking free for hotel guests. 100m from hotel - large ”Ulemiste” shopping mall with many shops and places to eat. Overall would recomend, if you don't desperatelly want to stay in old city. Myself would stay if price offer is attractive only.

Comfortable rooms, helpful staff and very good breakfast. The location is a bit away from the city center, restaurants etc., but 20 minutes walked never killed nobody. Would definitely stay here again. The airport is in 5 euros taxi ride.