Hotel berhampiran Centro Comercial D＇Ouro, Vila Nova De Gaia

I may as well start my review with the only negative I could find. This was the smoking area directly outside the hotel entrance. So as soon as you open the door to go in cigarette smoke also went in. And now the good parts without a doubt, the hotels, biggest attribute are the staff. Our week started with a very warm welcome reception from a young man who was very polite and very helpful. Unfortunately, I have forgotten his name. But I guess that doesn’t really matter as it is a recurring theme during our entire stay . One young man who needs a special mention who works behind the bar, told me he was only 20 years of age, which I didn’t believe as he is one of the most honest, trustworthy and sincerest of persons I have the fortune to meet. It just goes to show that not all young people have attitude . Now I have to say that everybody who works behind the bar was fantastic and polite. so on behalf of my wife and I would like to thank you all. But Andre Martins you are a superstar from my heart you deserve a pat on the back and a promotion. One day my friend I’m sure you will be manager. Absolutely nothing was too much trouble. The management should be very proud. The room was fantastic overlooking the river was clean and tidy with plenty of room. On occasions we ate at the hotel and every time wife was running out of wine someone came to pour some from her bottle. Her exact words were she felt like a princess it was nice that staff mad us both feel very special. The food was very nice and we both would recommend. In due course we shall return to the hotel as it was well situated. Thank you to all an absolutely fantastic start to our tour of Portugal.

I spent 2 nights in a female dorm room. I believe there are mixed dorms and private rooms as well. I had a top bunk but I think you can request a bottom one when booking if you would prefer not to climb up. I had my own lamp and a plug for recharging my devices. The bed was really comfortable. There were 4 ensuites to service our dorm and I never had to wait. The communal area is just wonderful. Cozy lounge chairs as well as some bar stools by the windows were you can look over the river and towards Porto. Most nights of the week, they serve a hostel dinner for €10 which was great value for money. We sat at the large table in the common area and it was great to chat to the other guests. It is also very close to restaurants and bars if you prefer to go out. It is an easy walk over the bridge into Porto. The breakfast was simple but plenty of it and you could request pancakes or eggs for a small extra cost (€2 I think). I was leaving early my last morning before breakfast was served so requested a breakfast box to go, croissants and fruit.

Saya suka segala-galanya tentang hotel :) Dari lokasi, kemudahan, hiasan yang cantik dan hangat. Saya benar-benar terkejut. Perkhidmatan di kaunter penerimaan tetamu di restoran adalah sangat baik. Kolam renang mempunyai pemandangan yang indah dan Sky Bar mempunyai kakitangan yang sangat ramah, membuatkan kami berasa seperti di rumah sendiri. Mereka sangat membantu dan profesional, saya pasti akan kembali 👌🏼

Great hotel. Has everything going for it. Breakfast good choice. Room good size . All amenities. House staff lovely and helpful. Restaurant excellent, worthwhile booking to ensure a seat. Spa and indoor pool very relaxing.

Hostal con una ubicación de 10. Todo en muy buen estado, muy nuevo. Habitaciones cómodas y funcionales: la cama tiene cortina para tu intimidad y protegerte de la luz, enchufe, USB y luz que puedes encender cuando la necesites. Áreas comunes agradables. El personas es muy servicial, atento y agradable! Cosas a mejorar: algunos servicios básicos son de pago como toalla para ducha o taquilla. Se agradeceria que proporcionen candado para la cajonera para maletas.

Gostava de deixar um comentário sobre o Novotel porque realmente surpreendeu-me muito pela positiva. Ia sem grandes expectativas. Vi alguns comentários que mencionavam a antiguidade dos quartos e a falta de modernidade. A realidade NÃO é essa. O Hotel é maravilhoso. A entrada é enorme, os funcionários são super simpáticos e facilitam a estadia. Ficamos num quarto com vista para o mar. Com uma boa casa de banho, com uma banheira grande. Os armários do quarto são imensos! Tem um sofá cama mesmo que seja um quarto para dois. A televisão era igualmente enorme! O quarto é bonito, com uma decoração, e aconchegante. Tem ar condicionado e um mini bar que estava incluído no preço todas as bebidas do mesmo. A zona do restaurante era muito bonita. A piscina? Muito boa. A água estava sempre morna. De 0 a 10, avalio o Novotel com um 9 e só não dou um 10 pelo tamanho da piscina. É um hotel muito bom e procurado por famílias com crianças, o que faz com que a piscina esteja sempre cheia. Quanto ao pequeno almoço também quero deixar um elogio, pois é bastante variado e nunca deixam acabar as coisas. Gostei muito

Room was very clean but very small

I arrived at the hotel on 20 November 2022 for a 5 night stay. The stay was business related and with so many hotels to choose from, I decided to go with the Porto Palacio. What an excellent choice! The hotel is absolutely brilliant - I cannot find a fault. Check-in was very smooth and on arrival to the room - wow - very modern, crisp clean sheets on the bed and a spacious room. In terms of food, the Breakfast experience was the best part of the stay for me. I have stayed in many hotels around the world - both on a personal basis and a business basis - I can honestly say that the breakfast staff at the Porto Palacio are the best I've ever come across. On arrival, I was seated quickly. On Day 1, the staff members memorised what I had that cannot be chosen by the buffet - for example, a tea and two plates (as I like two plates) - on Days 2 and for the rest of the trip, I didn't even need to ask. I was called by my Title and Surname on arrival. The whole experience was brilliant. I would like to mention a lady called Rosa and another lady (they both greet staff members at the door) - their hospitality skills are great and they are always smiling - nothing is too much for them. I didn't eat at the restaurant in the evening but had room service as personally, I like to relax after a day at the office. The food was of good quality and was tasty and piping hot. I used the gym during my stay - the gym is open to members of the public, therefore is not your usual hotel gym. It's huge - there are loads of machines and I was never waiting for someone to finish using something. Staff members are friendly. All in all - a brilliant stay and is a genuine 5 star hotel! I will return to the Porto Palacio both on a business basis and also on a personal basis - Porto looks like a great city! It's a shame that I didn't have time to look around as I had a busy schedule but I will certainly be back! Thank you!!

good location nice staff love all things Portugal i am a solo traveler wan to visit 100 countries ASAP