Hotel dengan Pengambilan dari hotel di Vila Real de Santo António

The hotel was centrally located and the rooms were small but clean. We had to leave the hotel every morning before breakfast (they start serving at 0800). However the staff allowed us to get a cup of coffee and some cold food before we left. My biggest complaint is two-fold. The minor issue first-our in room instant coffee and cups were not replenished (I’m sure we could have gotten more if we asked). But the major complaint was the water pressure. We felt lucky to get the soap rinsed off in the shower. And because of the low water pressure, toilet paper was difficult to flush. When we addressed this with the staff, not much was said but we left with the impression that some type of low flow regulator had been installed. For the water pressure alone, we would not return.

Vila Real y Monte Gordo son dos destinos interesantes para practicar deporte (running, bicicleta, golf, etc.) y este Hotel reúne las características idóneas para ello. Localización cercana a las instalaciones deportivas, habitaciones preparadas para un buen descanso y un desayuno con opciones sanas, de calidad y adecuadas para deportistas.

The GOOD: all the staff were welcoming, professional & accommodating; particularly the bar & kitchen staff. The pool area was clean and welcoming. The BAD: one of the reasons we chose this property was the ‘ free parking’ - which turned out to be an issue. When we arrived and were unable to locate any available parking and advised the front desk where we parked (in a parking lot behind the building across the street) - we were told - “not a problem” - until we were ticketed. Then we became aware there were only a limited amount of CASABLANCA parking spots - which were all full - we advised the front desk staff a lot of the vehicles didn’t have the hotel parking sticker…they didn’t appear to care as did not act on the vehicles parked there without hotel stickers…. The bathroom had ants on the floor & counter - we then kept our supplies in the sink which until then didn’t have ants - and then they invaded the sink. A few times I woke up to ants crawling on me. The air conditioner would often make clunking sounds and then proceed to shout out chunks of ice in the room…. The bed - we’ve never experienced such a hard mattress… The UGLY Probably because if the moisture from the AC unit on the balcony, mold was in the corners of the balcony… We initially thought about vacating- even if it meant losing our $ we paid upfront for the 3 nights - however there was extremely limited availability in the vicinity and there appeared to be parking issues with those properties and we’d take a chance on those being an improvement - so we endured and chalked it up to ‘ adventures in travel’

On first impression the hotel seemed dated but it is meant to be ,it has a charm all of its own . Our room was a bit small but adequate . We loved the old fashioned furniture but I can imagine it’s not to everyone’s taste .The bathroom had been updated .In all it was very clean and on the plus side our bed was very comfy .Location is fantastic ,pool area is spacious and relaxing and we were always able to get a sun bed .We found the staff always helpful but not in your face . Breakfast was perfect with lots of choice .We have already booked to go in May !

Another secret I’d like to keep to myself but my first visit to this oasis of luxury has to be complemented. The resort is beautifully presented with incredibly friendly helpful staff, It felt like I had the place to myself. The golf suites along the edge of the course are 6 star. I stayed in 822 and if you want a spectacular view this one is great. My three nights included two rounds of golf and use of the practice facility which was incredible value for money. The course is a Jack Nicklaus master piece with a wonderful selection of varied holes and a handful of spectacular par 3’s The course has suffered terribly from the drought in past years and there are one or two dry spots. However it looks like it’s on the mend and certainly didn’t affect my enjoyment. I will say there are multiple tees on each hole and my tip is to play from the one that suits your handicap. Neil is the head golf professional and did wonders for my aging game with just two hours coaching, he will advise you which tees will enhance your enjoyment. I really can’t say enough about this place and I’ll be heading back soon with my wife.

Have just returned home after a week at this hotel. I noticed it had mixed reviews. My personal opinion of this hotel is it was perfect for my needs. The hotel is very clean and spacious. My room and bathroom were spotless. Free air con, free safe. A very decent size fridge that kept contents very cool. Free wifi all over the hotel and no problems with it. The reception staff were very friendly and helpful. As we’re the bar staff. A “hi” to Martin who was super sweet. A huge dining area that was very clean. Lots of choice for breakfast. Cereals, yogurts, fruit, breads, cakes, cheese, meats, preserves and honey etc. There was also cooked bacon, sausages, fried and scrambled eggs, beans, mushrooms etc. Toaster at hand for toast. The bread rolls are baked fresh in the kitchen each morning and are delicious. My one and only negative is the choice of teabags. Needed three to produce one cup of weak tasteless tea. There’s a large sunbathing area with good quality sun loungers. The pool was stunning too. I would most definitely return to this lovely and well run hotel.

En mi opinión lo mejor fue el desayuno. Nos cambiaron la habitación diciendo que era superior pero la que nosotros teníamos reservada estaba reformada y con ducha, y la que nos dieron no. Y aunque bajamos y explicamos que la reservamos así por la dificultad de no poder usar bañera pero decían que no tenían otra. Por lo tanto un gran punto negativo. Y en cuanto a las instalaciones, decir que tienen piscina exterior, interior...(esta forma parte del spa que hay que abonar y no lo dice en ningún sitio, sino cuando llegas allí. Al ponerlo dentro de las instalaciones como la exterior y no tiene coste, intentaron convencernos que en la web del hotel lo decía pero todos comprobamos que no era cierto). Deberían poner que lleva coste (como otras partes del hotel o actividades) y no captar clientes omitiendo cosas esas.