Cari Vila di Osceola County

CK in desk was best I have ever experienced and I have been traveling all my life, now age 66. I chose to always eat fabulous roast beef sandwiches from the Deli on basement floor! The hotel is all about service. People were there from all over the world. I have a service dog and they were VERY accommodating, unlike last TRIP Hotel i stay at that illegally charged me $200, so I simply left at 10 p.m. for their telling me this after I moved in. It is illegal to forced payment of a Service Dog. Thank you OMNI for knowing this!

If you are looking for a quick getaway this resort is great. If you are a family and are visiting any of the theme parks in Orlando Florida this can also work for you. PROS: Spacious villa style abode with large kitchen and basic cooking necessities. All but 1 bedroom is on the 2nd floor. We stayed in the 4 bedroom and still had space in the living room for another child. 7 of us were able to stay! The pool area was large and very nice with tennis court and volleyball court right next to it. Large sitting area allows for you to watch the kids/adults play from any angle. There are also 4 large cabanas that I believe are on a first come, first serve basis. A typical size hot tub is there as well as an indoor/outdoor Japanese restaurant. We requested a hot tub for our stay for I believe $100 extra a night. Nice out door backyard deck with Summer kitchen grill style and seating. CONS: Heads up! This site mentions the rental as handicapped but there ARE no handicap bars or ramps! One of the people with us is severally disabled and this was very hard. They stayed on the first floor (only one bedroom there) and it was extremely difficult to get to the bathroom. We never found handicap ramps anywhere! Decking and sofas out doors were filthy. We couldn’t sit on them at all. This area had not been cleaned in a long time. We had to clean the area. Hot tub was unmanageable! It had some setting that would make it reach the top heating point and we couldn’t get it to quit! We asked for someone to come and work on it but it never happened! We loved the area and place but these details would’ve made it an incredible stay.

As it's a timeshare/rental I guess your experience can vary. We got lucky with ours I guess, nice clean place reasonably priced. Met the owners as well who were lovely. Didn't really use the amenities too much apart from the pool, but any staff we met were lovely.

디즈니 리조트의 완벽한 대안!!

This resort is due for some renovations immediately. The first time was spectacular but this time , the sofa bed was thin causing lower back pain, the covers were also THIN provided no real warmth throughout the night. The stove was horrible, they know it needed to flat out be replaced yet they kept sending someone upstairs to replug in it while half of it hung out of the socket. I have another trip and I’m honestly skeptical about using it here and also telling friends, family , and my platform about this place that I once thought was awesome. Very disappointing

The water park and activities are the best part of this is experience. The beds are uncomfortable, not enough pool towels, not enough pillows, and not enough blankets.

I booked a 2 night stay and arrived at 11pm ,as soon as I got to my room 638B there was a problem I was given a connecting room. the unit 638A is a 2 bedroom unit, together the units makes a 3 bed room, the guest next door most likely didn’t want a 3 bed room so the resort rented out the 3rd bed room to me( unacceptable ). I booked a studio and was given a 3rd bed room in someone else’s unit ,the lock connecting the rooms was open it was basically 1 door just like the ones in your home it’s like I was in the kids room and my neighbors were in my living room I could hear everything and vise Versa. Security had to come up to lock the connecting door I seen my neighbors when security opened the connecting door so very uncomfortable, I told security I did not feel safe and wanted to move and was told to speak to a manager I went to front desk and asked for a supervisor and (Ryan) stated he was the supervisor I explained the room was horrible and was told why didn’t I say something sooner. No help what so ever did not change my room ,refund me he just put a note in the computer system saying I did not like the room given to me .On top of that maintenance had to come up to fix the balcony door and bathroom door I checked in at 11pm ,room is supposed to be ready at 4pm and they fixing all this stuff now ? Next morning I was told I can use the amenities at the sister property Westgate resort and spa I drove 30 mins and was told I could not use the amenities. When I got back to my resort to tell (Ryan) I was asked if I was given an amenities card I said no when he was the one who told me I can use the sister property’s amenities. My room was freezing I shut my AC off but since I’m actually in a 3rd bed room my neighbors AC is connected to my room I’m receiving the cold air from unit 638A what a horrible stay the room was dirty staff doesn’t care about you once they’ve received your money,and on top of all the maintenance and security coming to my room and me wasting 30 mins driving to a sister property and getting denied, I asked if I could do a late check out and was told (NO) on top of all these problems I’ve had. I will never give any Westgate brand a penny of my money ,my family’s money, my friends ,coworkers ,anyone that’s willing to listen money , stay away these are horrible people that run this place.