Ulasan Urbihop Hotel

The room was spacious and comfy. Breakfast was nice and more over, the staff was super friendly both in the restaurant and at the front desk!

We have arrived very late in the morning we have got the fast service at the reception and offered some tea. Very friendly and welcoming reception staff. The breakfast option were impressive. The rooms very cozy, clean and modern.

Breakfast was great. Location is super convenient if you’re not wanting to be located in old town where all the pubs are. This hotel is in the suburbs with sports and gym and shopping malls nearby. Rooms were clean.

Good service and great coffee (you could even take it in to-go format)

酒店外有大型停車場，停車比較方便，離市中心有點遠，適合出行自駕車入住，只是覺得房間的光線很暗，個人不太喜歡這樣的燈光效果.

Уже не первый раз останавливаемся в этом отеле. Соотношение цена/ качество, если удастся взять по хорошей цене. Хороший завтрак. Не хватает холодильника в номере

Хороший отель, с удобными кроватями и питейной инфраструктурой (ресторан, бар)

Номер не очень уютный. Завтраки хорошие, бесплатная парковка, можно останавливаться с собакой.

Hotel was clean, and nice place , also to park car. Room was nice, , walls too thin u could here everything on the other side. Good wi fi Bad receptionist, she was not there when we arrived, we waited 10 minutes, and when she arrived she didnt apologise, show no interest to help, she had tattoo on neck and chest

The room was heating up instead of cooling down. We asked worker for help but nothing changed so all we could do was open the windows. In the morning there was a breakfast but it was very common breakfast like very dry fruits and and the yougurts were from Germany (not natural).

I was staying in Urbihop for 1 month due to the Business trip. The Reception worker who checked my room out was mean, ignorant, sarcastic and rude to me. First of all, The room and breakfast was book by the agency who was communication with the company. The reception wanted more information about my late check out and could not figure it out to ask the booker or the company, they sent housekeeper to my room and she entered while I was asleep. i informed the housekeeping the details that I knew from the company and carried on with my sleep ( as I work in the night shift ). Then in one houre I had another housekeeper entering my room while again I was asleep. I felt unsafe, uncomfortable and disrespected. I have been to many hotels, I have worked in hotel for 5 years myself and this approach is unbelivable. The receptionist who checked me out was so rude and mean to me I even asked her to call her manager and let me speak to them and as soon as I said that, she stood silent. Even When I asked to tell me where exactly should I write review about her she never answered. She needs to be replaced from that depratment if you want your hotel to be known for kind and professional staff members. I dont even have words to describe her attitude, her face and her sarcastice and rude approach with me. I hope this review will be visible for her Manager and if necessary even general manager to once and for all remove this toxicity and unprofessional employee from the company.

The very poor service staff in the bar, there is a special change that worked on 18.11.2023, the people who work there are not inclined to work and if the customer tells them they are not satisfied with it, such people should not be with the service staff, but should sit at home in front of the TV.

We stayed in Urbihop for 2 nights, really enjoyed our stay here :) We got a large room with big bed and a couch were our daughter were sleeping, and she said it was comfortable :) In the toilet we found everything we needed and even more, there was a toothbrush with little toothpaste and even a razor (saved me, I didn't have to look for a shop :D) and other extra little things :) So that's a big plus for me :) Parking was free and delicious breakfasts! Great say and if we will travel again to Vilnius we would stay here again.

The hotel average. The breakfast is OK The room was average. But the surprise was how rude some of the reception staff was.I had previously made arrangements for me to extend my stay at the same rate I had paid, only to find when I went to pay, that he had increased the amount. I explained that the price was prearranged but the person was quite annoyed with me. I felt very uncomfortably.It took some of the pleasure from my holiday.