Hotel berhampiran Stein Mart, Virginia Beach

The hotel itself wasn’t pleasant, housekeeping can’t keep up with the rooms. My rooms I requested at least every three to four days cleaning, but on my 1 week they didn’t even bother cleaning my room! I was told they don’t clean every day, I said I requested for 3-4 days at least but 1 week!!! I di t need everyday cleaning!! The first Marriot that I experience that I was told they don’t do every day cleaning, which I know every hotel is every other day. But to make excuses is not good. But the day they clean my room I met the lady who did the cleaning on my floor she was nice. Luckily their Bistro Cafè attendant was very helpful and friendly. Cathy was very attentive with her customers needs.

Great good nice

worst hotel service I ever seen！the reception service treat people like you owe them money. Although the facilitate in the hotel is good, but I won’t come here anymore.

I do not recommend,SO many issues that show the hotel isn't being kept properly. The staff here are exceptional and always. eager to help, which is great. However, there were quite a few issues during our stay. We traveled with a large group and experienced several problems, like the AC breaking down, the bathroom ceiling falling due to flimsy material, and issues with the bathroom showers. The bathroom itself was also dirty and stained. We wore shower shoes but that was ridiculous given the amount to pay. The free, hassle-free parking and being close to the convention center and sports center being a 5-minute walk were good but so many of us had bad rest due to the ongoing issues that affected performance the following days. we had to use shower shoes to take a shower in a hotel room because it was rusted, dirty, and stained. You can ask to check your room before you actually get in and settled but they were not budging on helping many of us asking to switch rooms due to cleanliness issues.

My friends and I stayed there this weekend. It was fabulous!! The food was a little too healthy for my style but still tasty. The service was great at check in and they let us do a late check out. I would recommend this resort.

The hotel is fine and the room is exactly what was described, the staff are very polite and helpful. It has pools and jacuzzi. However, in the advert they offer a free breakfast which also indicated in the booking confirmation but upon arrival I was informed that breakfast is not included :( . Apparently, the issue is with the app and not wiht the hotel.

Saya tiba satu setengah jam sebelum mendaftar masuk dan bilik saya belum siap. Saya diberitahu bahawa saya mesti kembali. Saya tidak diberi akses ke garaj parkir, jadi saya perlu membayar untuk meletakkan kereta saya untuk menunggu setengah jam. Ketika bilik saya sudah siap, saya terpaksa menunggu di barisan kereta selama 45 minit hanya untuk mendaftar masuk kerana mereka sangat disandarkan. Semasa mendaftar masuk saya diberikan 2 kunci bilik dan tidak ada yang lain. Saya menganggap akan ada paket selamat datang di dalam bilik tetapi tidak ada apa-apa. Ketika separuh lagi rombongan saya tiba, mereka juga harus menunggu di garisan kereta selama 45 minit. Kolam itu kotor dan topeng muka melayang di dalamnya. Malam pertama AC tidak berfungsi dan suhu 80 darjah di dalam bilik. Saya menghampiri kaunter penerimaan tetamu pada pukul 9 pagi suatu pagi dan meminta pengemasan membawa tuala baru dan kertas tandas ke bilik kerana kami berada di luar, saya juga bertanya adakah mereka boleh membawa tuala dan sampah lama yang ditumpuk dengan kemas di 1 lokasi untuk dibuang. Saya diberitahu bahawa anda harus meminta perkhidmatan ini 24 jam lebih awal tetapi mereka akan membawa tuala dan kertas tandas baru. Saya kembali pada pukul 6 petang untuk mendapati tidak ada tuala atau kertas tandas di dalam bilik. Semasa saya menelefon meja depan, saya sekali lagi diberitahu bahawa saya harus meminta barang-barang ini 24 jam lebih awal tetapi mereka akan menghantar seseorang. Saya mempunyai 4 orang yang tinggal di dalam bilik dan mereka membawa 2 tuala sehingga terpaksa membuat perjalanan lagi untuk mendapatkan saya 2 orang lagi. Semasa saya memeriksa, hanya ada 1 vallet yang berfungsi, jadi saya terpaksa menunggu lebih dari satu jam untuk pergi. Terdapat 2 barisan kereta yang tersusun dan kanak-kanak malang itu bekerja tetapi tidak dapat melakukan begitu banyak. Saya sangat tidak berpuas hati dengan perkhidmatan pelanggan.