Name: Fairfield Inn Visalia Sequoia
Address: 140 S Akers St, Visalia, California, 93291, 140 S Akers St, Overseas, Amerika Syarikat
Rating: 4.1

Fairfield by Marriott

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Ulasan positif

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Conveniently located in a part of Visalia that has quick access to the freeway, gas and food options. Around 1.5 hours to Sequoia or Kings Canyon national park. They have a small indoor pool on site too. Breakfast was ok (nothing to shout about).

Everything’s ok except the shower tub. Water fills the tub. 
Overall, we Would stay here again.

酒店不錯，來美西自駕，去紅杉公園玩了一圈。

離sequoia南門較近的城區平價酒店了，裝修挺新，有冰箱微波爐啥的，就是這地方停車也要12？？還好和前台説沒看到提示就給免了，預訂時真不記得説收費。。

酒店位置很好，環境工作人員都很好，很適合商旅出差，強烈推薦

房間床上還有一根頭髮，空調温度很不好控制，早餐不到時間就收完了。

房間很小，但是衞生不錯，一樓有個不大的恆温泳池。

Meja depan 24 jam

Tempat letak kereta

Penyimpanan bagasi

Kolam

WiFi

Kawasan merokok

Sarapan pagi

Haiwan peliharaan dibenarkan

Bilik dilarang merokok

Semua Bahasa

Bahasa Inggeris

Bahasa Cina

Semua Jenis Bilik

Bilik dengan 2 Katil Queen

Bilik King

Bilik King dengan Katil Sofa

Due to Covid-19, we did not travel for about 2 years. As of Apr, I had 4 free nights, three expire in Jun and one expires in Dec.   I booked 2 nights at this hotel from Apr 17 to 19 with free nights. When arrived, we found that pool was not in service. My kids got really upset. One main reason I booked the hotel is indoor pool. They did not state that either on the web or app.  In the night, I called Marriott to see whether they can switch the second night to residence inn. I called residence inn and confirmed pool working.  The lady told me everything was set and I was going to get cancellation for Fairfield inn and confirmation  letter for residence inn. I got confirmation letter in minutes but no cancellation. I called again and was told me since I was in the hotel so I had to talk to front desk to cancel. I went downstairs and chatted with front desk. The lady told me she would let manager know and everything was supposed to set by 8am next day.  Next day I still did not get cancellation letter so came by front desk during breakfast. They promised again manager would handle it. Around 9am, we tried to checkout but Marriott system did not allow since it still showed as 2 days reservation. Front desk promised that they would handle it by 12pm and posted points to my accounts. It would take 2 to 3 business days.  And two days later, finally my second night of Fairfield inn got cancelled but no points or free night was not posted.  While stayed in residence inn, I booked second night with free night that expired in Dec.   After one week, I contacted Marriott again. This time, a gentleman told me that there was no much hotel could do. He posted free night expire in Jun. I asked for free night expire in Dec or points since we do not have Jun trip plan. If Marriott did not mess up, for sure I will use Jun free night instead of Dec free night.  He told me that's it and he thought the lady did everything right.   Really got exhausted.  For a simple problem, it took hours, calls and chats to fix. And finally got messed up and customer has to accept it.   looks nice and professional but no one can help. Everyone promised but no promise really happened.

Nice hotel, very pleasant staff.  Bella was very accommodating with checking my family in.  The house keeping also swapped out the linen upon request.  One of the main reasons I booked this hotel was because it had a picture of a relaxing swimming pool.  I wanted my children to enjoy their time while at the hotel and have the option  of going swimming during these hot June days.  I was very disappointed to find out that the swimming pool needs a part and will not be available until further notice.  I feel that this information should be mentioned on the website or home page.  If the amenities states that there is a pool but it is out of order then that information should be annotated or at least told during check in.  If you want a swimming pool you should stay some where else.  I will also ask in the future before booking if the swimming pool is currently working.

Stayed here while visiting family in the area, room was nice and comfortable, front desk staff was very friendly and attentive, breakfast was very underwhelming, frozen, microwaved sausage biscuits, eggs with cheese and waffles, coffee was pretty much undrinkable, manager said the breakfast that was served is the new standard, hopefully not for long, didn't expect a whole lot but this was way below expectations.  and the pool was closed.

Paling Relevan

Terbaru

Penarafan (Tinggi ke Rendah)

Penarafan (Rendah ke Tinggi)

Semua Pelancong

Bisnes

Keluarga

Solo

Tempah untuk orang lain

Pasangan

Melancong bersama rakan

Lain-lain

Temukan ulasan 109 bagi Fairfield Inn Visalia Sequoia, dengan penilaian 4.1 oleh pelancong sebenar di Trip.com. Terokai perkara yang digemari oleh tetamu terdahulu tentang hotel yang termasuk perkhidmatan, kemudahan, lokasi, bilik dan banyak lagi!

109 Ulasan Tetamu Yang Disahkan di Fairfield Inn Visalia Sequoia - Terkini 2024 | Trip.com

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