Hotel berhampiran Mobile Homes Valkanela, Vrsar

This was my 2nd visit to the hotel. First time was in September and this time peak August. The contrast between the 2 months was shocking. I’ll start with the good. Rooms all have sea views and are spotlessly clean. Comfy beds and perfectly adequate bathroom. Pool area is really nice and the tiered landscaping makes good use of the space. Plenty of sun beds. Snack bar has amazing pizza big enough to share and servers super friendly there. The pebble beach is pretty and I like the rocky sunbathing platform that spans the length of the resort. The sea is clean and clear. Buffet restaurant always had something for all 7 of our party even the most fussy, The not so good. TUI flight landed a.m and got to hotel around 11:30. At first was told rather briskly to basically go away and come back at 3! I had to ask for towels so we could at least relax by the pool. Towels can be changed every 3 days with tokens given at check in. I appreciate that the rooms may not have been ready but I’ve never actually been turned away. Not the best start. Also the service in the restaurant was hit and miss. I think that water should at least be complimentary with dinner. The bad. The hotel guests are 90% German/Austrian so don’t expect any English speaking entertainment. Also bear in mind that there are hundreds of toddlers running around the pool and restaurant areas and these are barely supervised by their parents resulting in constantly being splashed and lots of little hands in the buffet! If you haven’t got kids go outside of school holidays. Air con in rooms and restaurant was totally inadequate. It was 32° most days and the restaurant at dinner time was stifling. They need fans desperately. Parking in the hotel is a total nightmare. Nowhere near enough spaces for rooms so ended up parking outside. Lastly and most disappointing….24€ per day for 2 sun beds and a parasol is quite frankly disgusting. Would cost a family of four 48€ a day!?!? Totally out of order.

Pros of this hotel, the fact that you can use a lot of the water sports, mini golf etc free of charge if you prefer book, and the views. Cons where doni start if you are English and staying in this hotel do not expect the same service as Germans who mainly stay in this hotel, some of the staff are rude, and actually very disrespectful towards women! The rooms are tiny we had a double room with and extra bed ( if that's what you can call it) our room had handprints all-over the walls, hooks falling off the walls and dirty carpets, the toilet you had to flush 3/4 timecard ceilings coming away outside the room! The pool areas are far too small for the amount of guests in this hotel and pools became very crowded and the sun beds are practically on top of each other. Food was awful very receptive and tasteless, we had to eat out most nights. The entertainment is absolute rubbish, with house bands which most the time was in German, most the shows are put on down by the water on the stage, but when you pay all inclusive you don't expect to have to go out to watch the entertainment and incur further costs for drinks etc! The beatles tribute band and the fireworks night however is worth a watch.

Third time at this hotel and we still LOVE it!!! It's designed for young families, to perfection. It's not cheap, but what you get are gorgeous rooms, top class service, amazing food (not repetitive, even over 2 weeks). And a kids club that is out of thir world. It's like all the fun bits of school in a safe and secure environment with highly qualified staff. We caught the road train into the town, which is also beautiful. We also did a few other activities, olive oli tasting at Cadenela and the medieval theme park, both amazing. The camp site next door has had a LOT of investment and more to come that looks very exciting. Even on a rainy day, which we had a couple in 2 weeks, there is still plenty to do. Indoor swimming is big enough to accommodate everyone. The staff and can't do enough for you, they really make this place special.