Hotel berhampiran Purdue University - Department of Physics and Astronomy, Wabash Township

The Union Club is part of the Marriott Autograph Collection and is located on Purdue’s campus. Its centralized location allows you to easily walk to any location at Purdue. It is close to the bookstore and several restaurants. The hotel is well maintained and very clean. The staff are punctual and friendly, and their eagerness to please is witnessed as soon as you enter the lobby and multiple staff members offer to help you out and hold the door. My only complaint would be that the bathrooms have absolutely no counter space. The bathrooms are large, but the vanity is small. There is also really nowhere to hang a towel or a travel bag, unless you want to use the safety bars in the shower. I understand whomever designed the bathroom was going for a minimalist design, but sometimes this isn’t practical when you have multiple people sharing a bathroom. See attached pic.

We stayed at this Hampton Inn in May. We were in West Lafeyette for my nephew's graduation from Purdue. I am a diamond member and this was our best ever experience at a Hampton Inn. Every staff member we had contact with was beyond friendly, helpful and amazing. Everytime we came and went we were greeted with a smile. The hotel was clean and well kept up. A picture are with balloons was set up which was a nice touch. There was a snack and water table set up during our entire stay in the lobby area. We appreciated the kindness of hotel staff and the added amenities to make graduation weekend even better!

Hotel is nice and quiet, as well as well positioned near campus.

Kami tiba di tengah malam dan memberitahu kami bahawa bilik itu telah didaftar masuk oleh orang yang tidak dikenali. Hanya dua orang boleh berkongsi katil. Kami diberitahu bahawa bilik kami didaftar masuk oleh orang yang tidak dikenali dan jam 3 pagi pada waktu petang. Kami perlu berkongsi bilik tidur king. Tiada berus gigi/ubat gigi sebelum anda mempunyai permintaan. Tiada penyelesaian susulan.

I was pleasantly surprised by our stay at this motel. It's rated as a 2 star motel, but honestly, I think it should be much higher. Our room was a good size, clean, and had some updates done. The front desk worker was very kind and helpful, and they did have a small but nice area for quick breakfast. They had coffee, and prepackaged mini muffins and sticky buns - which is all we needed. We came in to see our son at Purdue and had been unable to find lodging. While the football game resulted in rates at all lodging to be high, this one was the least expensive and we enjoyed our stay. I'd stay here again, it was safe and clean. The only thing of mention to the staff would be the lights outside the room. While I love the security of it, we had a light right above our window so it didn't allow us the darkest room for sleeping.

Semuanya sangat bersih dan tenang. Kakitangan hotel sangat baik dan membantu dengan apa-apa dan semua soalan yang kami ada. Secara keseluruhan saya sangat gembira dengan penginapan saya di lokasi ini.

This is a nice hotel, but I can't give it more than a 3 stars. We had a double queen suite for one night which was nice, clean and comfortable. However, we needed to use the silverware that is provided, but none was in the drawer. Didn't occur to me to check the dishwasher, but that is where we found it the next day. Also had to rewash the dishes that were in the cabinet before using them. Thought that would have been something that maid service would have taken care before our stay. It is difficult to enter the hotel from the door in the back, had to either enter by one of the side doors or walk all around the hotel to get in. Could not enter the pool area using the outer door either due to the handle not working. Both doors did respond to the key, but just would not open. The outdoor firepit did not light when I tried it. When we got to our room, there was only one extra toilet paper, not a big deal, but I wanted more since there was three girls in the room. I went to the front desk to ask for more and had to wait 10 minutes for the employee to come out of the office. The TV guide channel was way off. We stayed on May 28th, the guide was saying May 9th, and the time did not change from 10am when it was late afternoon when we turned it on. Not a huge deal either, we did find something to watch, but having an updated guide does help. We did use the pool, but it was colder than I expected, thought it was supposed to be heated and the floor got extremely slippery once water was on the surface of the pool deck. And lastly, we were sitting in the lobby talking and the fire alarm was going off throughout the entire hotel for about 10 minutes. Thankfully it was a false alarm, but no one seemed to have a sense of urgency to turn it off. I even overheard another guest complain at the front desk about the alarm because he was sleeping, and it didn't seem to matter to the employee. The hotel does offer breakfast which was actually very nice. I'm not sure if they change the menu daily or not, but there was fresh scrambled eggs and bacon which were pretty good and the usual staple items that were fresh. I would probably stay here again, but they need to fix the door handles, do something about the tiled pool deck when it gets wet, so no one really hurts themselves, make sure the pool water is warm like bath water, and have employees that have a better sense of urgency to take care of the guests.

My family and I stayed the night on December 21st celebrating our daughter's birthday with a basketball game and dinner afterwards. I had stayed at the property several years ago and was positive experience. Check in went fine other than I requested digital key earlier in day and front desk said their digital key system wasn't working. The room met our needs and our family left to go to the game. When we returned from the game and dinner, we went to our room and when I attempted to open the door, somehow the security latch flipped to engage and not allow us to open the door and access our room. I went downstairs to the night desk clerk to inform him what had occurred. He indicated that ”this has happened before” and that there was a tool to open the door, but did not know where it was or how to do it. He said he'd have to call someone to help. We explained that all our belongings and necessary medications and medical equipment were in our room that we needed. The desk clerk offered us a room to wait while we were displaced while he attempted to get assistance. After more than an hour of no updates on access to our room, we went downstairs to inquire. We explained that our daughter had a breathing condition, was having a difficult time breathing, and that her nebulizer/medication were in the room. The clerk continued to try and call someone, but said his manager, Michelle, was not answering. He did not have any other options to call and gave us her number on a post-it and said we could try! Our daughter's condition deteriorated and we ended up have to call 911 and have emergency ambulance personnel come to our displaced room to give her a necessary breathing treatment at 1:00am in the morning. Her condition was at that point, nearly ambulatory and the paramedics were dumbfounded, as we were, the protocols in place at the hotel to deal with the situation. Even after our daughter was treated, we received no follow up from the front desk if everything was ok or if we needed anything. Truly a horrible and avoidable experience. We attempted to rest in the clothes we had worn all day, nothing to take contacts out, no necessary or convenience items, everyone was upset due to emergency personnel being in our room, all on our daughter's birthday. By 8:00am the next morning, we had STILL heard nothing about access to our original room. I went downstairs to the front desk and asked the employee who had relieved the night desk clerk. When she asked if we were in 213, she advised that she gained access to the room right when she came in at 7:00am. I frustratingly asked her, ”why didn't someone let us know”, she smartly said she really did us a favor because she wasn't even on the clock when she did it. I asked to speak to the hotel manager. The clerk said she wasn't there and didn't know when she'd be in. I explained that I wished to speak with the manager and she called her on her cell phone and handed me the phone. I spoke briefly wi