Hotel berhampiran Waco Mammoth Dig Shelter, Waco

Located in downtown on the Brazos River. Same room as other Hiltons we've stayed at... comfortable and clean. Bed was very comfortable. Free parking. Nice view over the river. Easy walking to many stores/restaurants/bars. Nice walk by the river, cool suspension bridge. Casual bar area in hotel, enjoyed a nightcap. We stayed one night on our way to Texas so exploration was limited. Would certainly consider staying here again and exploring more in the future.

My family and I traveled to Waco for a college football game at Baylor University. This hotel is within 10 minutes from McLane Stadium. The hotel has a nice exterior and interior. The front desk staff are helpful and welcoming. This hotel has a restaurant; however, we did not visit the restaurant since there were so many options near the hotel such as Casa Ole Mexican Restaurant (one of my favorites), Cracker Barrel and I HOP to same just a few. The suite was comfortable and clean.

Nice hotel that is very convenient to Baylor. Good parking. Staff is super friendly and accommodating. Clean room. Happy hour in the evening. Well equipped kitchen. Lots of restaurants nearby. Close to Magnolia as well. This will be our new go to hotel in Waco.

Good place

Great hotel. Good price and great accommodations. Clean and had everything you need for a long or short stay. The staff was a little slow and not super friendly but overall it was fine.

Very good place to spend a night.

Stayed for a few days in April 2024. Our first time in a Tru property. Room was clean and well maintained. Hotel staff was friendly and helpful, especially Amber at the front desk. Breakfast was good. Fitness room was clean and all the equipment was working. Game area in the lobby had a pool table, several oversized games (like giant connect 4), and multiple board games. Small outdoor patio with a firepit. No swimming pool. Plenty of free parking. Shopping center within easy walking distance with multiple restaurants, and more within a short drive. No closet or dresser in the room, just a bar with hangers and a set of large hooks on the wall - wasn't a problem for us but if you are traveling with a lot of stuff you may not be able to pull everything out of your suitcase. Overall a good stay and we would be happy to return.

Do not confuse this Hampton with the North Waco Hampton on I-35, it is the complete opposite. The South Hampton, super clean, friendly staff and super clean rooms. Gym and pool are spotless, and their breakfast is very good.

FIRST of all, I have been booking and staying at this specific Townplace Suites for state cross country and track meets for YEARS, and have NEVER had an issue like this. I booked 4 rooms, specifically for the needs of my team and coaches, on March 26th for a one night stay May 3-4. I PREPAID for a 2 bedroom suite, reserved 2 more rooms with 2 queen beds to accommodate my team of 4 girls and 4 boys - PLUS their families and our coaches. I also booked a King for a coach. I verified my reservation weekly and checked in on the Bonvoy app the night before (May 2nd). Friday morning, the day of our arrival, Taylor, Director of Sales, called to inform me that my reservation was being canceled and they needed to move my 4 reservations to another property because there were guests who didn't 'check out' and they needed my rooms. I responded very nicely with ”I cannot move, I have families coming in who are staying at the property to be near their children” - I also pulled the titanium level, owners for 19 years card and asked her to please find other guests who could move. I told her that I had prepaid, already checked in, and could not move. She said OK. I arrived at the property a little before 3pm, just ahead of my teams first race at 5pm. The woman who checked us in gave us room keys - each coded with 2 br, 1 king, 2q, etc. When we got to the rooms, they were all 1 king bed studios. I came back down and was told that the GM had switched our rooms that morning and there was nothing she or anyone else could do. NO apology. She proceeded to call her manager who also did NOT apologize and actually blamed me for not switching hotels when Taylor called. He was rude and disrespectful and could not give me a reason as to why Carli changed our rooms. I again (admittedly, not so nicely) asked how this could happen if I 1. Made the reservation for specific rooms 5 weeks in advance. 2. Prepaid for one of the rooms, and 3. Checked in the night before. He had nothing to say, no apology, and again blamed me for not switching properties. If it had just been me and my coaching staff, that would have been tolerable, but it was 14 to 16 year old athletes who were unable to get good rest before competing in the state championship races that evening and the next day. It has been 3 days, and I have not had a single person reach out to me with any explanation. I feel just awful for my team and their families who had a terrible first experience at state.