Hotel berhampiran Isonoura Beach Resort, Wakayama

Actually great amenities which are not really listed but you’ll get towels, slippers and pyjamas. They have toiletries by the reception. There is a small onsen as well! Check in is only from 5 pm but you can leave your luggage at the reception downstairs

Location 8/10: close to the JR station where the buses are as well. close to a convenient store where you can buy all your necessities. for those who wants to take a taxi, there's one station nearby. Restaurants are a little too far, the closest sento is a little too far. Staff 8/10: mostly self services, teas and water and other stuff near the check in counter. they have staff to clean your beds for your, if you wish (open or close the door to your bed in the morning). facilities 5/5: Shower, sinks, and toilets are very clean. They provide the towels for every night you stay there.

The hotel has a beautiful environment, and the room is generally clean. However, the facilities could be improved—for example, there is only a power outlet on one side of the bed, which is quite inconvenient. One thing I am extremely dissatisfied with, and I believe both Trip.com and the hotel itself handled poorly: When booking through Trip.com, there was no information about what the dinner included. I was attracted to this hotel after seeing on YouTube that its dinner was outstanding, which is why I chose it. Trip.com should clearly state the dinner menu content. Unfortunately, the dinner I received was completely different from what other guests were served—the presentation and taste were not good at all, and at this price, it was absolutely not worth it. Another issue: I arrived at the restaurant on time at 6:30 pm. Until 7:30 pm, I had only been served salad and soup. I noticed that the food other guests received was completely different from ours. I asked the staff and requested a menu, only then did they tell me that our package was entirely different from the others and there was no menu available. Since that was the case, we had no choice but to wait patiently. By that time, other guests in the restaurant had already finished eating and were leaving one by one, yet it seemed no staff member noticed that we were still waiting and finally the remaining dishes were served after we made a complain to a staff, I can feel that our dishes were missed out because they were busy serving other customers. I may book hotel via trip.com hereafter.

Hotel is conviently located. Room size is ok and clean, coffee machine in the lobby was not working 2 day straight. Good value for money. I would recommend it for a short stay.

乾淨舒適的環境，老闆很真誠的提供我們所需的服務，平價商務旅館CP值很高！ 交通方便附近有超市熟食也都很好吃！

Wonderful site for a deep experience of local. Grand sea views, classic meals and relaxing spring…if you have a car, I highly recommend this hotel.

I enjoyed my stay at the hotel. The room I stayed in was very large, with a large bed, clean, and well furnished with amenities. The room I stayed in definitely had a style or theme which made my stay more interesting. I didn't need to interact with the staff very much, but they were friendly and helpful. I would recommend this hotel to others and would consider staying here again on my next trip.

のんびりと一人旅でしたが、少しガッカリな対応がありました。フロント横のコーヒースペースに入ろうとした時にフロントの係の方から不審者のような扱いをされ、楽しい旅行がダウンしました。3泊4日でしたが、トラウマになり、一度もコーヒーラウンジには行けずガッカリです。 やはり対応はキチンと接客した方が良いとおもいます。 そのほかは、満点でした。

Very nice hotel, love the facilities so much Esp the free massage chair n lounge area, felt very cozy We miss the welcome drink at 9pm. Understanding that it can’t redeem back, it’s good to have a option for client , like swap with soft drink etc Overall hotel staff are nice n attentive, food quality is good also

旅館老闆服務一般般，有點不耐煩，明明自助辦理入住機器上面所登記的電話號碼不是我的電話號碼，我也沒有登記過，我也不知道怎麼回事，老闆便說這是很嚴重的問題。另外，我因為肚痛所以想取消預訂，但是因為訂單是不設取消和退款，即使平台跟老闆溝通過了老闆還是堅決拒絕，這樣我感到有點不好，只能夠當天趕去那邊入住 設施：有浴缸，地方很少，床架是木造的，床褥乾淨，床頭邊上還有小燈和小風扇，把扇連接口拔掉可以用作USB充電。客廳那邊有兩張桌子，洗手盆，梳洗用的洗手盆，一次性牙刷，有儲物櫃，有煮水煲可以自己煲熱水。環境10分乾淨，我入住的時候人也不是很多， 10個床位只有兩三個人入住