Hotel berhampiran Wakayama Station, Wakayama

Wonderful location. Very clean. Good service. Friendly and helpful staff. We experienced a mild earthquake in early morning. There was announcement after the alarm to the hotel room after the shake. However, it was only in Japanese. It would be better if the announcement could be in English as well. Anyway, the reception took our call and explained the situation quickly.

Location is very good and near JR station. Complimentary breakfast is a plus. However, there is no Onsen or public bath. Bathroom is rather small. Overall it’s good value for the money paid :)

從大阪難波JR坐車去和歌山JR落，出口左邊直行約10分鐘就到，好容易找到酒店，洒店的前台只會日文，英文可以溝通，但不熱情，15:00-24:00二樓有雪條提供，二樓有溫泉♨️同按摩椅，按摩掎按右上角個制就ok了，夜晚21:30有酱油拉面🍜半份，第一晚试了，有點硬，難消化，整晚不舒服，第二晚不吃了，二樓女賓溫泉有3部洗衣機同3部烘乾機，冼衣服不用錢，烘乾機100円30分鐘，真的好平，如果要訂這間酒店，真的要一齊訂早餐🥣，早餐真的好，品種好多，而我辦入住，前台同我講早餐2300円一份，我呆了一下，我連早餐一齊，還要比錢嗎，他們完全沒有留意你有冇訂，二樓早上05:00-10:00提供细细支益力多，不過日間我們基本沒有去浸溫泉，只會夜晚出外玩完回來才去浸，星期六晚上會多本地家庭帶小朋友去住的，整體這間酒店還算好，不過好細，忘記了小插曲，我們去洗衣服，沒有零錢，也沒有留意房間出口有部機，以為打散零錢🪙的，原來買電視卡看電影🎬，落到前台解釋，她們好快幫我們換回，這一點她們做得非常好👍

The hotel is walking distance to Wakayama castle. The rooms are clean because it’s a renovated hotel this year. The morning breakfast buffet is amazing. A varieties of food are there. And also many kinds of drinks are there.

clean and tidy, excellent customer service, excellent room view (especially breakfast view in the canteen)!!

Candeo is right on Wakayama-Shi Train station, which makes it incredibly convenient. Sound-proofing ensures perfect sleep and no disturbance from trains or traffic etc. The staff accepted early check-in at 2pm and were incredibly courteous, professional, English-speaking and kind. Really excellent. Some large Japanese hotel chains are not entirely geared to the ”international market” and the attitude to non-Japanese guests can be less than ideal. NOT CANDEO. The staff are comfortable with an international clientele, cheerful and welcoming. How wonderful! The entire hotel is extremely clean and well-run. Everything says ”professional”. The flower arrangements on each floor are REAL. Flowers are extremely expensive in Japan. The view from the reception area (Floor 11) is fantastic. The spa (Floor 12) is open air, with a great view and a magical feel. I enjoyed my stay very much and I hope to return to Candeo soon.

We absolutely cannot contain our elation when recalling our recent stay at this remarkable hotel. From the moment we stepped into the elevator adorned with personalized name cards, my husband and I were enveloped in the warm embrace of hospitality. The attention to detail and the genuine kindness of the staff made us feel like VIP guests. They also thoughtfully provided a bucket for us to indulge in the glowing enchantment of firecrackers and even tidied the mess up afterwards. But the best memory of our stay here was definitely the culinary experience given by the chef extraordinaire — Master Chef Matsuki. His creations were nothing short of a gastronomic revelation. Each dish was a testament to his unwavering dedication and profound respect for the ingredients. Oh, the flavors — titillating all our taste buds in every bite. And the generosity of Chef Matsuki in sharing his culinary wisdom, guiding us on how to savor each morsel, elevated the entire dining experience to sheer perfection. The language barrier was no obstacle to the remarkable team of staff members who graced us with their presence. Their command of the English language was commendable, and even those who were not entirely fluent went above and beyond to cater to our every whim and need. Their genuine desire to assist us was palpable, leaving us feeling truly valued and cared for. I am already making plans to return with my beloved family, as I know they too deserve to bask in the unparalleled warmth and luxury that this establishment exudes. This hotel has set the bar impossibly high, redefining the meaning of hospitality and creating memories that will be cherished for a lifetime. So if you seek a hotel experience that transcends mere accommodation and transforms into a symphony of opulence, impeccable service, and culinary artistry, then look no further. This is the epitome of hospitality, a sanctuary where dreams come true, and I wholeheartedly recommend it to anyone who craves an unforgettable journey of indulgence and delight.

旅館直對的景色算不少絕景，也算是極好的景觀了。 房間是標準的和式的榻榻米，不算大，但是足夠攤開行李和榻榻米睡覺了。 房間都是直面對面的漁港，天氣好的時候，能看到非常沒的日落，配上漁港鐘聲，非常漂亮。 晚飯早飯都是和式的，都很贊👍 交通不方便，衹有30路公交車能到，1小時才一班。從和歌山JR 車站打車過去差不多話費3800日幣。 周邊沒有什麼飯店和商店。 温泉也是直麪漁港的景色，晚上和早上，男女温泉會互換。私湯需要提早預約，現場很大概率會約滿了。 Free lounge 的松下按摩椅很贊，是國內沒有的型號，泡完温泉按摩一下很舒爽。

spacious rooms, large beds, enough spaces for opening two suitcases no breakfast but only the bakery nice view from room easy access to 黑潮市場 got shuttle in front of hotel to railway station

Value for money. For the price paid. Can't complain much as got free driving from Kada station to the hotel. Cons is need to get the pic from train station to call as the number on the Google map and the banner can't go through. Recommended to use the hotel transport as walking is too far. Pros everything. There is a laundry coin as well which save our life alot as we travel 3 weeks to Japan. Do note the awajima shrine is just beside this hotel. Must visit and do see the sunset and sunrise. Cons far from station