Hotel berhampiran Kadampa Center, Wake County

We arrived around 2:30 ish pm and needed to get to our room, order LYFT and go to a meeting scheduled for 5:00 pm. The desk person said check in time is 4:00 but would ck to see if a room had been cleaned and ready for occupancy. He verified one was ready and allowed us to go to that room. We were appreciative of the cleaning staff and the desk person. All the hotel employees were friendly and courteous. The desk personnel even helped me with getting a Lyft app set up on my phone. The breakfast buffet was really good and extensive. There was always a line to cook waffles which caused a back up and slow moving line. Maybe have more waffle irons available. I wanted to order food from a nearby Panera Bread but the desk personnel called and/or looked up on line to find it had closed. She suggested if I placed an order thru the Panera Bread app, the person who drives the shuttle could take me to a different Panera Bread a little further away to pick up the food. I accepted her offer, bought the driver a snack and gave her a tip. I was able to have a wonderful mid afternoon meal. The beds were very comfortable. I like the bathroom door with ”cloudy” glass which allows light in for use of the bathroom overnight. I like the use of attached to the wall containers of bath soap, etc. which definitely cuts down on use of smaller containers partially used and thrown away. One important thing we suggest is the street sign for Arrow Street be much larger. Not being locals, the area was unfamiliar with us, there is heavy traffic and the Arrow Street sign is very hard to see. Otherwise, we were very happy staying in this hotel.

My wife and I are loyal Marriott customers, so we were delighted when the ballroom dance competition we attended was to be held in the Raleigh Marriott Crabtree Valley. The local is just accress US 70 from the Crabtree Valley Mall and within a few minutes of restaurants, shopping, theaters, etc. We had requested a room upgrade and were given a slightly bigger room wtih two queen beds and a small balcony. The balcony overlooked a roof and didn't provide much of a view. The room was clean and the beds were very comfortable. Because we would be changing outfits during the competition we elected not to have housekeeping. We did, however, order room service breakfasts on the three mornings we were there (other competitors complained of slow service in the restaurant). These was a modest sized desk that my wife used for her ballroom makeup. However, it was not equipped with a lamp which was a disadvantage. In fact, the lighting for the entire room (other than the entrance and bathroom) consisted of a sconce on the wall adjacent to one bed, a lamp between the beds, and a reading light for each bed, which we found generally inadequate for the size of the room. As is the case in most hotels these days, closet space was minimal. The sliding ”barn door” that covered the closet or the small fridge (depending on its placement) had a full view mirror, but was very difficult to slide from one side to the other. The outlets adjacent to the beds had lost their grip, so anything plugged into them was likely to fall out. Several hundred people attended the competition, and we assumed that most, if not all, were staying in the hotel. However, only 2 of the 3 elevators were functioning, forcing many attendees to take the stairs to and from their rooms rather than spend time waiting for an elevator that might be filled to capacity. Be aware that the hotel has a limited number of luggage carts and, as far as we could tell, no bellman service. Some of these concerns would not be issues for the casual traveler, and we found the staff to be friendly, cordial, and helpful.

I felt the need to say a public thank you to Tenia at the check-in. My husband and I arrived earlier than the official check-in time and immediately Tenia explained that a large group had just left and housekeeping was working hard to get rooms ready. She took our luggage and pointed out the bar and lobby area where we could hang. I was exhausted from traveling early and proceeded to the nearest couch. Within 15-20 min Tenia came over and said she had a room for us because I ”looked so tired”. Thank God she did because I proceeded to get a 2 hour nap before our work dinner this evening. I know it doesn't sound like a huge deal but waiting another 4 hours would have been grueling and made dinner not nearly as enjoyable. In this day and time when customer service seems to have been shoved to the back of line and we now celebrate ”just showing up” --Tenia went over and beyond and you can tell she values her customers and her company. She is a fantastic ambassador for the Sheraton brand.

One of my favorite hotels in Raleigh $50 deposit no bugs no loud people outside. It’s a very chill spot right beside Denny’s and Bahama breeze.

From the moment I walked in the door I was impressed with this hotel. As a professional in the customer service field I have a unique perspective in my evaluations. The front desk personnel were personable and efficient. Lobby was beautiful, rooms were impeccable, beautiful and well maintained. When I checked out I left a bag, as I live 4 hours away I couldn't just pick it up. I was arranging UPS to pick it up but nothing went right but the staff was patient and worked with me till everything worked out. Grateful is an understatement. Would strongly recommend this hotel if you are looking for a comfortable and stress free stay.

Roxanne is the best bar tender. Keeps up with what customers need and keeping their beverages full. Food was good, prices are fair. The only thing I would say is to lower the prices on beer. No one wants to pay 7 to 8 dollars a beer. There's a reason not alot of people visit the bar for alcohol because of the prices

We booked a room for 2 adults and 1 infant. Our room was nice and spacious with a king sized bed and a chaise lounge sofa -that also was a fold out bed. The room was even large enough for us to comfortably open a Pack-n-Play and still have plenty of room to function. It fit perfectly beside the bed and did not block the sofa so that it could still be used. The room also had two dressers, a tv, a desk with chair, two night stands, a mini fridge, coffee maker, closet with safe and a bathroom with a glass door shower (no tub). This hotel is pet friendly too, so I noticed some claw marks/scratches on the back of our door -but it wasn't very noticeable. The hotel also has a fitness/gym room and a pool. There is a sign in the bathroom that states in order to save on water/energy waste they will change out towels and sheets every three days, but if you’d prefer everyday then just let the front staff know. We stayed for 5 nights and our linens never got changed out, nor did the trash. (Not a dealbreaker for me, as I like my privacy and knew no one had been in our room.) The staff was really nice and greeted us each morning as we went for our outings. They even offered to take photos for us so we can show our little one when he’s older. Overall, our stay was lovely. Would definitely book this hotel again when visiting Raleigh.

We stayed overnight at the Wyndham Microtel Hotel since it was close to the airport. There wasn't anything wrong with the hotel or room, we'll except there wasn't a coffee pot in the room. However the gentlemen that checked me in needs some better customer service skills. I dealt with him twice, once in person where I guess he was don't bc he just walked away from me when I asked a question regarding the airport shuttle. The second time when I called to cancel the shuttle, as we kept the rental car, and to ask for a wake up call. When I said we no longer needed the shuttle, he said OK and hung up. If rudeness doesn't bother you, then go ahead and stay here. The room was clean, the bed was comfy enough.

The late night manager Alison was a Rock Star and so helpful in getting us into the two rooms we had reserved online. The hotel was over booked, but Alison was able to get us into a bed sometime after midnight. We were so thankful that she was on duty last night!!!❤️