Budget Inn & Suites

Room was nothing like the Room picture advertised. There was no chair, no place to put the suitcase on, the cover of the a/c fell off and revealed a filzy inside, roaches were piled up behind the beds, there was only one lamp with a broken switch so we had to unscrew the light bulb power outlets where hard to find, my husband uses a CPAP, so we had to unplug the lamp to plug the machine in. ... I could go on and on but I think you got the picture. This hotel is a nightmare,

This place should be shut down. The room was open , the numbers on the door were photocopied. The real shock was the drill left outside the door and anyone on the street could have access inside the hotel.

Bed springs made noise with every movement. Bottom of shower curtain was moldy. No tissues. Television didn't work.

The room was dirty overall. Sheets were stained. The AC unit constantly dripping, and I woke up to water everywhere from it.

The flooring and furnishings were good however; the cleanliness was horrible, the drawers were filthy with insects and dirt, the bathroom was dirty and moldy, the sheets were dirty I checked in around 9pm after working a 24hrs shift and have to ask someone to buy a set of sheets so I could get to sleep. In the morning i asked a housekeeper to clean the room especially the bathroom and when I returned she only took out the trash. I took videos and pictures and showed it to the young man at the front desk he apologized and I told him to fix the problem for the next guest. I didn’t get to shower for the 2 night. I would recommend checking the room before paying. That was my mistake because I was too tired to go somewhere else all I needed was a clean bed and shower.

The hot water was plentiful. And needed. Was the dirtiest, most poorly equipped hotel I have visited. Fortunately my time there was brief. 1 towel, 1 station on TV, fungus stained shower curtain, dead bugs in light fixture, soap scum in shower, and no hand towel or washcloth. At ＞$200/night, it is a ripoff. DO NOT STAY HERE.

I got bad vibes the moment I saw this motel . Want to find out where to make a formal complaint after spending 20 minutes with the complaint department for Travelocity/******* . Did not stay here overnight after was checked in an saw the condition of the room . Went back over to the front desk and got a refund for the 2nd night after speaking to Victoria on Travelocity and she sent them an email after talking to them over the phone. I then went down the same street and got other accomodations for both nights. I then went back and told front desk that we aren't staying at all in this dump and listed again all the reasons over the phone to another person at Travelocity while he was listening to the conversation. He wouldn't get back on the phone with them . The first girl Victoria that I had spoken to said that they should just use the same email to refund the 1st night also . The man at the front desk tried to say he never got the Email when he refunded the 2nd night .Then he refused to give me my cash back for the 1st night stay after I told him what Victoria had stated already . Paid $227 in Cash . Only received $125 back for the 2nd night cancellation. He / Manager ? ( Wouldn't give me his name )refused to give me the 1st night cancellation back of $102 . Should have called the police at that point. I left then because the man seemed to be getting aggressive and towards me. He only spoke in another language to the other female employee behind the desk. File a BBB

The room floor was not clean. No plugs by the sink. No plugs for charging phones , computer. Shower was not clean. no kleenex.. Shower head leaked and sprayed the ceiling and the toilet.. Tiolet paper holder was broken. No closet or hooks. Only one towel

Great and accommodating front desk and staff but the rooms were dirty with bugs, dead flies and rust all over the bathrooms. The beds were comfortable but it wasn’t worth $150/nt.