Hotel Mesra Haiwan Peliharaan di Wallisellen

The hotel is wonderful in many aspects. The interesting thing is that it is located in Walliselen, just right next to Glatt Zentrum shopping department store. The hotel offers air-conditioned rooms and free WiFi access throughout the property. The Internet speed is fast. With the modern electric tram, not only the bus, brings me to reach the city center of Zurich and the Main Train Station in short time. In the room, it provides a flat-screen cable TV, a desk, and a bathroom with shower. At lobby area, I noticed that guests can also enjoy the food corner. There is a vending machines there. When need anything, the 24-hour front reception always is there. Very helpful staffs. I also would like to mention the General manager, Mr. Frank Trapa. He is very friendly. Always regard and care to the guests. :-) So I will come back to stay in this hotel in the near future. Best regards, Dr. Vorravee Pattaravongvisut Man on the Move

Front desk staff not really friendly. I found them a little bit arrogant. They speak in english with us even we are local tourist. Anyway, they seem not to know how to say ”hello” (no hello, no welcome etc...) Then, at checkout, same attitude! The lady didn't really care about our stay but just asked if we used the minibar. Considering this is a 4 stars Hotel, when a small feeling of welcome or smile is not there, I don't mind to come back again.

A really disappointing experience, the aircon in the room did not work, we were given a double bed even though we had called ahead and were reassured that we had two twin beds. We got a room here as part of a package with Coldplay tickets so the room wasn’t booked directly with the hotel. This was the main reason we called ahead of our stay to ensure we had the correct bed setup - we are father and daughter so a double bed was not appropriate. When I phoned to confirm the person behind the desk said he was too busy with check ins and would call me back- two hours later and still nothing. When I called back the person I spoke to was rushing to get me off the phone, I confirmed that they had our booking and asked if we had a room with twin beds. The person I spoke to advised we had two twin beds and everything was fine, when we checked in after our concert this was not the case. The hotel was fully booked and the bed could not be split into two twins so we had to make do with a double. The room itself was very hot and stuffy, the aircon didn’t work - initially we couldn’t get it to switch on due to the finicky lock on the window but even once on it did not do much to cook down the room. The only positive thing we have to say really is that the breakfast was okay and staff did try and resolve the situation with the bed by coming to check if they could split the bed into two which unfortunately couldn’t be done. The shower was mediocre and there were no toiletries provided in the room - only some soap for hand washing. The shower heat was not consistent, it kept going hot and cold whilst in use. Overall I would not recommend this hotel, I am not sure how this is classed as 4 stars.

My family and I stayed at Reloc when we moved to Switzerland in Aug 21. The first good thing about the reloc apartments is the location, which is central Oerlikon - irrespective of where you are from, you will find a community to interact with. And, so many parks around you, that kids would have no problem adjusting. The Studio itself was functional and handy, liked the setup, wifi and the well-spaced Balcony. A couple of things Reloc should improve on: provide bigger dishwashers, fix the vents in the bathroom (being a non-smoker and having to passive-smoke through my stay was frustrating), and use glass cases for showers (please, NO ridiculous curtains!).